SW1 | Compaq ML370 manual

Index 11

standby recovery

server option

3-53

T

server port

3-53

time-out 3-53

tables

static electricity

See electrostatic

1.44-MB Diskette Drive

discharge

Specifications

5-5

storage automatic reconstruction,

ADU Diagnostic Messages

3-36

defined

3-63

ASR-2 Features

3-53

storage fault recovery tracking,

ASR-2 IML Messages

3-60

defined

3-63

Compaq Network Interface

Survey utility, viewing

3-47

Boards Test Error

switch settings, obtaining 3-3

Codes 3-32

switchbanks, identified

4-4

Compaq Servers Remote

switches

Management Features

3-64

SW1

Compaq System Configuration

defined

4-4,4-5

Utility Pager Settings

3-56

illustrated

4-4

Configuration Switches

3-65

SW2

Diagnostic Tools

3-2

defined

4-4,4-5

DIMM Specifications 5-5

illustrated

4-4

Diskette Drive Test Error

symbols

Codes 3-31

used in equipment

2-2

Drives and Related

used in text

vii

Components

2-12

system board

Event Messages

3-48

components, identified

4-2

Front Panel LED Indicators

4-6

components, illustrated

4-2

Graphics Display Unit Test Error

part number

1-5

Codes 3-30

removing 2-36

Hot-Plug Wide Ultra2 SCSI Hard

removing, illustrated 2-36

Drive Specifications

5-7

replacing 2-36

IDE CD-ROM Drive

system components, exploded

Specifications

5-6

view

1-4

Integrated Dual Channel Wide

system configuration

Ultra2 SCSI Controller

5-8

determining

3-4

Keyboard Test Error

messages 3-4

Codes 3-29

switch, identified

4-4

Mechanical Spare Parts List

1-3

System Configuration CD, booting

Memory Test Error Codes

3-28

from

3-4

Modem Communications Test

System Configuration Utility

Error Codes

3-32

accessing 3-5

OS Restart SCU Setting for

booting remotely

3-58

ASR-2 3-59

description

3-3

Parallel Printer Test Error

executing 3-6

Codes 3-29

running

3-3

Pointing Device Interface Test

selecting Diagnostics from

3-26

Error Codes

3-34

system partition, accessing utilities

POST Error Messages

3-8

from

3-5

Power Supply

system unit

Specifications

5-3

dimensions

5-2

Primary Processor Test Error

specifications

5-2

Codes 3-27

voltage input requirements

5-2

Rear Panel Components

4-3

weight

5-2

Redundant Power Supply

Specifications

5-4

Revision History Table

Example 3-62

Image 150

Compaq ML370 manual SW1

Contents

ProLiant ML370 Page Contents Diagnostics and Troubleshooting Index Page Symbols in Text About This Guide Where to Go for Additional Help Compaq Technician Notes Integrated Management Display Telephone Numbers Illustrated Parts Catalog Mechanical Parts Exploded View Mechanical parts exploded view Mechanical Spare Parts List DescriptionChassis System Components Exploded View System components exploded view System Components Spare Parts List System Components Spare Parts Miscellaneous Options AC Power supply, 225-W, hot-plug redundant DC Power supply, 225-W, hot-plug redundantGB, 1-inch, 7200 rpm Wide Ultra2 hard drive Removal and Replacement Procedures Symbols in Equipment Electrostatic Discharge Information Hot-Pluggable Devices Preparation ProceduresPowering Down the Server Non-Hot-Pluggable Devices Rack Warnings Server Warnings and Precautions Front Bezel Removing the front bezel Rack Front Plate Removing the rack front plate Feet Removing the feet from the chassis Large Access Panel Removing the large access panel Small Access Panel Removing the small access panel Right Side Panel Removing the right side panel Drives and Related Components Drives and Related ComponentsItem Description Cable Routing Diagrams IDE CD-ROM Drive Cable Diagram Scsi Cable Diagram Hot-Plug Drive Cage 11. Removing the hot-plug drive cage IDE CD-ROM Drive 12. Removing the CD-ROM drive Diskette Drive 13. Removing the diskette drive Hard Drive Blank 14. Removing a hard drive blank Hot-Plug Scsi Hard Drive 15. Removing a hot-plug Scsi hard drive Removable Media Drive Bay Blank 16. Removing a removable media drive bay blank CPU Fan 17. Removing the CPU fan Fan 18. Removing the I/O fan Power Switch with Cable and LED Indicators 19. Removing the power switch with LED and cable Disconnect the power switch from the system board Riser Board Expansion Slots Riser Board Expansion Slots Expansion Slot Cover 22. Removing an I/O expansion slot cover Expansion Board 23. Removing an I/O expansion board Riser Board and Brace 24. Removing the riser board and brace Processor 25. Removing the processor Processor Power Module 26. Removing the Processor Power Module Memory Sdram Dimm Slot Locations 32Compaq ProLiant ML370 Maintenance and Service Guide Power Supply 34Compaq ProLiant ML370 Maintenance and Service Guide Hot-Plug Scsi Drive Backplane 31. Removing the hot-plug Scsi drive backplane System Board 32. Removing the system board Compaq Integrated Smart Array Controller Upgrade Module ProLiant ML370 Internal Replacement Battery 34. Removing the internal replacement battery Diagnostics and Troubleshooting Diagnostic Tools Utility Overview Diagnostic ToolsTool What it is How to run it List of detected problems Integrated Array DiagnosticsDiagnostics Utility ADU later in this Configuration Utility Inspect Utility Default ConfigurationDefault Configuration Messages Running the Inspect Utility Utilities Access Running Compaq UtilitiesRunning the Utilities on the Compaq System Partition Running the Utilities from Diskette Power-On Self-Test Post Post Error Messages Post Error Messages Error CodeProbable Source of Problem Recommended Action Address Error Assembly as indicated Slot Mismatch Device Not updated Utility and correct FoundMemory Error Cache Switch Processor Bus Failed state Assembly as indicated Tag UpdatePower Fault On Keyboard Error Error Code Power Supply Power supply failure As possibleBattery Running low on power Assembly as indicated Bus cable Scsi bus cabling Configuration is not Recommended Restore all data afterward. If Error detectedScsi Port n A non-fault-tolerant Scsi ID Scsi cable None Does not support Utility and correct DMA Mode Auto-configurationFixed disk drive error detected Drive change Indicates that logical drive Array-Physical Failed Identify Utility and correct Command Hard drive errorFailed Set Block Utility and correct Mode command Does not support Utility and correct Block Mode Fixed disk drive error Disabled due to Drives have been Failure duringFirmware problem Logical drive Responding Scsi SMART-2 Controller errorStorage System Not Port y Check Drive storage Redundant powerArray ProLiant Detected Scsi port y Hard drive/format error Recovery process Recovery is in progressArray-replacement Possible loss of data Hard disk drive circuitry error Changed-Run Drives are attached properlyDrive positions Run Drive Array Advanced Cannot be Information Then restore your data Following Scsi Been recoveredAborted! Drive was failed, try using Following Scsi Interim Recovery Slot x drive None Array reportsIncorrect drive Error message Type Utility and Diagnostics Correct Drive ArrayBattery Depleted This indicates that while Temporarily disabled Utility to reconfigure Array Accelerator Charge is below 75% Battery Charge LowConfiguration Error Drive Array None Drives Disabled due Posted-writes memory Hard parity error while reading Enable Array AcceleratorHard parity error while writing Press F1 to continue with Diagnostics Software Steps for Diagnostics 100-199, Primary Processor Test Error Codes Primary Processor Test Error CodesError Code Description Recommended Action 200-299, Memory Test Error Codes Memory Test Error Codes Keyboard Test Error Codes 300-399, Keyboard Test Error Codes400-499, Parallel Printer Test Error Codes Parallel Printer Test Error Codes 500-599, Graphics Controller Unit Test Error Codes Graphics Display Unit Test Error Codes Diskette Drive Test Error Codes 600-699, Diskette Drive Test Error Codes1100-1199, Serial Test Error Codes Serial Test Error Codes Modem Communications Test Error Codes 1200-1299, Modem Communications Test Error Codes6000-6099, Compaq NIC Boards Test Error Codes Compaq Network Interface Boards Test Error Codes Scsi Hard Drive Test Error Codes 6500-6599, Scsi Hard Drive Test Error Codes6600-6699, SCSI/IDE CD-ROM Drive Test Error Codes SCSI/IDE CD-ROM Drive Test Error Codes Scsi Tape Drive Test Error Codes 6700-6799, Scsi Tape Drive Test Error Codes8600-8699, Pointing Device Interface Test Error Codes Pointing Device Interface Test Error Codes Array Diagnostic Utility ADU Starting ADU ADU Diagnostic Messages Message Description Recommended Action Status Excessive ECC errorsRestore newer data otherwise, normal Detected in at Is not attached Configuration Battery packBattery pack Below required voltage levels Array Configuration Utility Replacement Configured Configured and you change driveDisable Volume Is not enabled Features are Performance data due to fatalUnobtainable Command problem such as drive Monitor and performance features Is non-Compaq By Compaq Compaq drive Supplied Identify Previously configured drives haveBatteries at Has been disabled due to less Controller data Array controller did not match May be marked Problem corrected Failed until Corrected Logical Drive X This status could be issued forStatus = Loose Problem Status = Has failed. The logical drive is ID x RIS copy Errors Mismatch Scsi Port x Drive Reconfigure nonvolatile RAM to reflectUpgrade ADU to most recent version ID x failed Replaced Error Required Has been soft upgraded by ID x was Though volume was fine Replaced on a Good volumeSoft Firmware ADU has determined that Upgrade Drive Write Enabled. The drive may be a Caused by incomplete connection Check the other error messages onDiagnosis screen for an indication Not a data loss circumstance Wrong Integrated Management Display Integrated Management LogMultiple Ways of Viewing the Log Compaq Insight Manager Compaq Survey Utility Viewing the Event ListPrinting the Event List Compaq IML Management Utility Event Messages Event ListEvent Messages Event Type Event Message Action Machine Environment Automatic Server Recovery-2 PCI Bus ErrorPower Subsystem Event Type Event Message Action Processor Rapid Error Recovery Automatic Server Recovery-2 Unattended Recovery Attended Recovery Hardware Requirements ASR-2 Features Features Definition Compaq Integrated Remote Console Compaq Health Driver Diagnostics and Troubleshooting Message is required, delete the # symbol Booting into Compaq UtilitiesPager Data Example Description Setting 1234567# Dial-in status Enabled Pager setupRemotely and are using only one modem Attempts, the modem is put in auto-answer mode Booting into the Operating System OS Restart SCU Setting for ASR-2 Option SettingASR-2 Security ASR-2 Integrated Management Log Messages ASR-2 IML MessagesMessage Description ASR-2 IML Messages Description Revision History Table Revision History Table Example Memory Fault Recovery Tracking Storage Fault Recovery TrackingNetwork Interface Fault Recovery Tracking Storage Automatic Reconstruction Compaq Servers Remote Management Features Remote Service FeaturesROMPaq Error Recovery Options Feature Description ROMPaq Disaster Recovery Configuration SwitchesFunction 66Compaq ProLiant ML370 Maintenance and Service Guide Features of Compaq Insight Management Compaq Insight Manager Compaq Insight Management Software Architecture Insight Management Agents Connectors, Switches, and LED Indicators Compaq ProLiant ML370 System Board Components System Board ComponentsScsi port Slot fan header Rear Panel Components Rear Panel Components Switches System Board Switches SW1 System Identification Switch Settings SW2 System Configuration Switch SettingsSystem Configuration Switch Settings SW2 Front Panel LED IndicatorsFront Panel LED Indicators Description Condition Status RJ-45 Connector RJ-45 Connector LED Indicators System Board LED Indicators Indicator Description StatusSystem Board Power not connected Riser Board LED IndicatorIndicator Condition Meaning Riser Board Physical and Operating Specifications System Unit Specifications System Unit Power Supply Specifications Redundant Power Supply Redundant Power Supply Specifications Dual Inline Memory Modules Dimm MB Diskette Drive SpecificationsDimm Specifications MB Diskette Drive IDE CD-ROM Drive Specifications Applicable diskLaser parameters Type Compaq Wide Ultra2 Hot-Plug Scsi Hard Drive Specifications 7200 rpm 10,000 rpm Physical configurationCompaq Wide Ultra2 Hot-Plug Scsi Hard Drives Integrated Dual Channel Scsi Controller Specifications Integrated Dual Channel Scsi Controller133 MB/s Index Compaq ProLiant ML370 Maintenance and Service Guide Index Compaq ProLiant ML370 Maintenance and Service Guide NMI CPU IML Compaq ProLiant ML370 Maintenance and Service Guide Post Unattended SW1 UPS Index