3-50Compaq ProLiant ML370 Maintenance and Service Guide

Rapid Error Recovery

Compaq servers provide rapid recovery services for diagnosing and recovering from errors. These tools are available for local and remote diagnosis and recovery.

Rapid recovery means fast identification and resolution of complex faults. The Rapid Recovery Engine and Insight Management Agents notify the system administrator when a failure occurs, ensuring that the server experiences minimal downtime. You enable these features through the System Configuration Utility. These integrated server management features are:

Automatic Server Recovery-2 (ASR-2)

Integrated Management Logs

Storage Fault Recovery Tracking

Storage Automatic Reconstruction (requires Compaq Smart Array Controller or Compaq Integrated Smart Array Controller)

Network Interface Fault Recovery Tracking

Memory Fault Recovery Tracking

These are discussed in more detail on the server documentation CD.

Automatic Server Recovery-2

Automatic Server Recovery-2 (ASR-2) lets the server restart automatically from the operating system or the Compaq Utilities. To use this feature, you must use the System Configuration Utility to install Compaq Utilities in the Compaq system partition.

You can enable the ASR-2 feature to restart a server after a critical hardware or software error occurs. If a critical error occurs, the server records the error information in the Integrated Management Log, restarts the system, and pages you. Using the Compaq System Configuration Utility, configure the system for automatic recovery or for attended local or remote access to diagnostic and configuration tools.

NOTE: ASR-2 is available only on specific operating systems. ASR-2 drivers are provided by Compaq.

You can also configure ASR-2 to page an administrator when the system restarts. ASR-2 depends on the application and driver that routinely notify the ASR-2 hardware of proper system operations. If the time between ASR-2 notifications exceeds the specified period, ASR-2 assumes a fault has occurred and initiates the recovery process.

To configure ASR-2:

1.Run the System Configuration Utility.

2.Select View and Edit Details.

3.Set the software error recovery status to Enabled.

4.Set the software error recovery timeout.

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Compaq ML370 manual Rapid Error Recovery, Automatic Server Recovery-2