Diagnostics and Troubleshooting 3-43

Table 3-16

 

 

 

ADU Diagnostic Messages continued

 

 

Message

Description

Recommended Action

 

 

 

 

Loose cable

Controller unable to communicate

Check all controller and drive cable

detected—

with one or more physical drives,

connections.

logical drives

probably because of a cabling

 

 

may be marked

problem. Logical drives may be in a

 

 

FAILED until

FAILED state until the condition is

 

 

corrected

corrected, preventing access to data

 

 

 

on the controller.

 

 

 

 

 

 

Mirror data

Data was found at reinitialization in

Replace the Array Accelerator board.

miscompare

the posted write memory; however,

 

 

 

the mirror data compare test failed

 

 

 

resulting in data being marked as

 

 

 

invalid. Data loss is possible.

 

 

 

 

 

 

No configuration

The Array Accelerator board has not

If the Array Accelerator board is present, run the

for accelerator

been configured.

Array Configuration Utility (ACU) to configure the

board

 

board.

 

 

 

 

NVRAM

Nonvolatile RAM has a configuration

Place the array controller in the proper slot or

configuration

for an array controller, but there is no

run the System Configuration Utility to

present,

board in this slot. Either a board has

reconfigure nonvolatile RAM to reflect the

controller not

been removed from the system or a

removal or new position.

detected

board has been placed in the wrong

 

 

 

slot.

 

 

 

 

 

 

RIS copies

Drives on controller contain copies of

Upgrade ADU to most recent version.

between drives

RIS which do not match.

 

 

do not match

 

 

 

 

 

 

 

SCSI Port x Drive

Monitor and performance threshold

Check for the particular threshold that has been

ID x has

for this drive has been violated.

violated.

exceeded

 

 

 

threshold(s)

 

 

 

 

 

 

 

SCSI Port x Drive

Drive has not been stamped with

ID x is not

monitor and performance features.

stamped for

 

monitoring

 

Run the Array Configuration Utility (ACU). Changing the configuration and saving should cause ACU to stamp drive with monitor and performance features. To do this without destroying the current configuration, change Array Accelerator size and save configuration. Change the Array Accelerator back to original size and save again.

SCSI Port x Drive

Copies of RIS on drive do not match.

Drive may need to be replaced. Check for other

ID x RIS copy

 

errors.

mismatch

 

 

 

 

 

SCSI Port x Drive

ADU found a drive that needs to be

Replace drive or correct condition that caused

ID x failed—

replaced.

error.

REPLACE (failure

 

 

message)

 

 

 

 

 

SCSI Port x Drive

Drive firmware is below

Run Options ROMPaq to upgrade drive to latest

ID x firmware

recommended version.

firmware revision.

needs upgrading

 

 

continued

Page 97
Image 97
Compaq ML370 manual Failed until Failed state until the condition is Corrected, On the controller Mirror data, Miscompare