3-44Compaq ProLiant ML370 Maintenance and Service Guide

Table 3-16

ADU Diagnostic Messages continued

Message

Description

Recommended Action

SCSI Port x Drive

Drive has loose cable

Power down the system. Check drive cable for

ID x has a loose

 

tight connection.

cable. SMART is

 

 

unable to

 

 

communicate

 

 

with drive

 

 

 

 

 

SCSI Port x Drive

ADU found drive was replaced even

ID x was

though volume was fine.

replaced on a

 

good volume:

 

(failure message)

 

No action needs to be taken.

SCSI port X,

Drive’s firmware may cause

Run Options ROMPaq to upgrade the firmware

drive ID Y

problems and should be upgraded.

on the drive to a later version.

firmware needs

 

 

upgrading

 

 

 

 

 

Set configuration

The configuration of the array

command issued

controller has been updated. The

 

Array Accelerator board may remain

 

disabled until it is reinitialized.

Run the System Configuration Utility to reinitialize the Array Accelerator board.

Soft Firmware

ADU has determined that the

Upgrade

controller is running firmware that

required

has been soft upgraded by the

 

Compaq Upgrade Utility. However,

 

the firmware running is not present

 

on all drives. This could be caused by

 

the addition of new drives in the

 

system.

Run the Compaq Upgrade Utility to place the latest firmware on all drives.

Unable to

Controller could not communicate

If the amber LED on the drive is on, replace the

communicate

with drive.

drive.

with drive on

 

 

SCSI Port x,

 

 

Drive ID x

 

 

 

 

 

Unknown disable

A code was returned from the Array

Obtain the latest version of ADU.

code

Accelerator board that ADU does not

 

 

recognize.

 

 

 

 

Unrecoverable

Read parity errors were detected

Replace the Array Accelerator board.

read error

when attempting to read same data

 

 

from both sides of mirrored memory.

 

 

Data loss will occur.

 

 

 

 

WARNING—

Drive has its internal write cache

Drive Write

enabled. The drive may be a

Cache is enabled

third-party drive or the operating

on X

parameters of the drive may have

 

been altered. This condition may

 

cause data corruption if power to the

 

drive is interrupted.

Replace the drive with a Compaq supplied drive, or restore the operating parameters of the drive.

continued

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Compaq ML370 Scsi Port x Drive Drive has loose cable, ID x was Though volume was fine Replaced on a Good volume, Code