Compaq ML370 manual Unattended Recovery, Attended Recovery

Diagnostics and Troubleshooting 3-51

The available recovery features are:

■Software Error Recoveryautomatically restarts the server after a software-induced server failure

■Environmental Recoveryallows the server to restart when temperature, fan, or AC power conditions return to normal

Unattended Recovery

For unattended recovery, ASR-2 performs the following actions:

■Logs the error information to the IML

■Resets the server

■Pages you (if a modem is present and you selected Paging)

■Tries to restart the operating system

Often the server restarts successfully, making unattended recovery the ideal choice for remote locations where trained service personnel are not immediately available.

If ASR-2 cannot restart the server within 10 attempts, it places a critical error in the Integrated Management Log, starts the server into Compaq Utilities, and enables remote access (if you configured remote access).

To use this level of ASR-2, you must configure ASR-2 to load the operating system after restart.

Attended Recovery

For attended recovery, ASR-2 performs the following actions:

■Logs the error information to the IML

■Resets the server

■Pages you (if a modem is present and you selected Paging)

■Starts Compaq Utilities from the hard drive

■Enables remote access

During system configuration, these utilities are placed on the system utilities partition of the hard drive.

If you have configured for dial-in access and have a modem with an auto-answer feature installed, you can dial in and remotely diagnose or reconfigure the server.

If you have configured the Compaq Utilities for network access, you can access the utilities over the network. You can use Compaq Insight Manager for dial-in or network access.