Compaq ML370 manual Remote Service Features, ROMPaq Error Recovery Options, Feature Description

3-64Compaq ProLiant ML370 Maintenance and Service Guide

Remote Service Features

Compaq servers have the following management features that you can access through a modem or a network:

	Table 3-23
	Compaq Servers Remote Management Features
Feature	Description
Service Session	Provides remote access to all the utilities on the Compaq system partition,
	including Diagnostics utilities, Inspect, ROMPaq, Drive Array Advanced Diagnostics
	(DAAD), and the System Configuration Utility. Also provides the capability for
	remote file transfer services to and from the Compaq system partition.
Disk-Based Diagnostics	Provides remote diagnostic capability after you configure ASR-2 and the reset
	restart option to restart from Compaq Utilities. Also allows you to view Health Logs.
	Disk-based diagnostics can also be run locally. Press F10 during the restart
	process when the cursor moves to the upper-right corner of the monitor.
Server Restart	Provides the ability to restart the server remotely from Compaq Insight Manager
	while the operating system is running. Allows the server to restart back to the
	operating system or restart to the Compaq system partition. Provides a complete
	system reset to all peripherals. If you select Boot to Compaq Utilities from Compaq
	Insight Manager, Compaq Utilities loads the appropriate remote services so that
	remote access is available. If network status is enabled, network support is loaded.
	If Dial-In status is enabled, the modem is set to auto-answer.
Configuration Utility	Allows you to run the remote System Configuration Utility locally. Press F10 during
	the restart process when the cursor moves to the upper-right corner of the monitor.
Firmware Updates	Allows you to update the server firmware remotely. Uses firmware images on the
	Compaq system partition that might have been previously uploaded with the file
	transfer services.

ROMPaq Error Recovery Options

From time to time it may be desirable to upgrade the current system ROM. Some reasons for this may be as follows:

■Customer desires ROM upgrade

■Obtained new SmartStart CD-ROM

■Desire to upgrade server processors

■Request from Compaq

The process of upgrading the system ROM is referred to as flashing the ROM. Flashing consists of using software to replace the current ROM image with a new one through ROMPaq.

Should an error such as a power failure occur during this process, the flash operation will not be completed, causing the ROM image in the server to be corrupted. Compaq provides two options for ROMPaq recovery, depending on the server and circumstances involved.