Compaq ML370 Is non-Compaq By Compaq Compaq drive Supplied Identify, Not run Identify logical

Diagnostics and Troubleshooting 3-41

Table 3-16

ADU Diagnostic Messages continued

Message Description Recommended Action

Error occurred reading RIS copy from SCSI Port x Drive ID x

An error occurred while ADU was trying to read the RIS from this drive.

If there were multiple errors, this drive may need to be replaced.

FYI: Drive (bay) X	The installed drive was not supplied	If problems exist with this drive, replace it with
is non-Compaq	by Compaq.	a Compaq drive.
supplied
Identify	The identify controller data from the	Check the identify controller data under the
controller data	array controller did not match the	Inspect Utility. If the firmware version field is the
did not match	information stored in nonvolatile	only difference between the controller and
with NVRAM	RAM. This could occur if new,	nonvolatile RAM data, this is not a problem.
	previously configured drives have	Otherwise, run the System Configuration Utility.
	been placed in a system that has
	also been previously configured. It
	could also occur if the firmware on
	the controller has been upgraded and
	the System Configuration Utility was
	not run.

Identify logical	The identify unit data from the array
drive data did	controller did not match with the
not match with	information stored in nonvolatile
NVRAM	RAM. This could occur if new,
	previously configured drives have
	been placed in a system that has
	also been previously configured.

Run the System Configuration Utility to configure the controller and nonvolatile RAM.

Insufficient	The adapter does not have sufficient	Operate the system without the Array
adapter	resources to perform operations to	Accelerator board until the drive rebuild
resources	the Array Accelerator board. Drive	completes.
	rebuild may be occurring.
Less than 75%	Operation of Array Accelerator board	Allow sufficient time for batteries to recharge
batteries at	has been disabled due to less	(36 hours). If batteries have not recharged
sufficient voltage	than 75% of battery packs being at	after 36 hours, replace the Array Accelerator
	sufficient voltage level.	board.
Less than 75%	Battery pack on Array Accelerator is	Allow sufficient time for batteries to recharge
batteries at	below required voltage levels.	(36 hours). If batteries have not recharged
sufficient		after 36 hours, replace the Array Accelerator
voltage. Battery		board.
pack X below
reference
voltage.

Logical drive X This logical drive failed due to a

failed due to catastrophic cache error. cache error

Replace the Array Accelerator board and reconfigure using the Array Configuration Utility.

continued