Diagnostics and Troubleshooting 3-55

The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs:

Hardware/Software error occurs

Error is recorded in the Compaq system partition or the Integrated Management Log, depending on the server configuration.

Operating system halts normal

operation.

ASR timer expires.

Server is reset.

If a modem is installed and paging is

enabled, the Server Failure

Notification pager alert is sent to the

Server Administrator.

Unattended server starts the

Operating System.

If the server continues experiencing hardware/software errors and the number of ASR cycles exceed the specified number of recovery attempts, the server logs an error to the Server Health Log or the Integrated Management Log and starts the Compaq Utilities from the Compaq system partition on the hard drive.

Figure 3-1. ASR-2 flow chart

---Or---

Server starts the Compaq Utilities on the Compaq system partition on the hard drive

If a modem is installed, ASR puts the modem on auto answer so that the Server Administrator can dial in (using third party terminal emulator software) to remotely run the Compaq Utilities to identify the source of the fault.

Or

Local server administrator runs Compaq Utilities from server console to identify the source of the fault.

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Compaq ML370 manual Diagnostics and Troubleshooting