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Dell PP01L manual Australia Sydney, Austria Vienna, Website http//support.euro.dell.com, Barbados

Models: PP01L

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See "Dell Technical Support Policy (U.S. Only)" on page 100 for a description of the hardware and software support provided by Dell.

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Antigua and Barbuda	General Support	1-800-805-5924

Australia (Sydney)	Home and Small Business	1-300-65-55-33
International Access Code: 0011	Government and Business	toll free: 1-800-633-559
Country Code: 61	Preferred Accounts Division (PAD)	toll free: 1-800-060-889
City Code: 2	Customer Care	toll free: 1-800-819-339
	Corporate Sales	toll free: 1-800-808-385
	Transaction Sales	toll free: 1-800-808-312
	Fax	toll free: 1-800-818-341

Austria (Vienna)	Home/Small Business Sales	01 795 67602
International Access Code: 900	Home/Small Business Fax	01 795 67605
Country Code: 43	Home/Small Business Customer Care	01 795 67603
City Code: 1	Preferred Accounts/Corporate Customer Care	0660 8056
	Home/Small Business Technical Support	01 795 67604
	Preferred Accounts/Corporate Technical Support	0660 8779
	Switchboard	01 491 04 0
	Website: http://support.euro.dell.com
	E-mail: tech_support_central_europe@dell.com

Barbados	General Support	1-800-534-3066

Belgium (Brussels)	Technical Support	02 481 92 88
International Access Code: 00	Customer Care	02 481 91 19
Country Code: 32	Home/Small Business Sales	toll free: 0800 16884
City Code: 2	Corporate Sales	02 481 91 00
	Fax	02 481 92 99
	Switchboard	02 481 91 00
	Website: http://support.euro.dell.com
	E-mail: tech_be@dell.com
	E-mail for French Speaking Customers:
	http://support.euro.dell.com/be/fr/emaildell/

Bermuda	General Support	1-800-342-0671

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Dell PP01L Australia Sydney, Austria Vienna, Website http//support.euro.dell.com, Barbados, Belgium Brussels, Bermuda

Contents

Solutions Guide W . d e l l . c o m s u p p o r t . d e l l . c o mHints, Notices, and Cautions Abbreviations and AcronymsContents Co n t e n t s Setting Up the APR to Connect to a NetworkUninterruptible Power Supply Devices Program is designed for an earlier version Viewing the System Setup Screens 101 101Returning Items for Warranty Repair or Credit 118 119122 142Co n t e n t s Safety and EMC Instructions Portable Computers Safety InstructionsSafety and EM C Ins tr uct ions Port abl e Computer s GeneralSafety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions Air Travel Safety Instructions EMC InstructionsWhen Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s When Removing or Replacing Parts Protecting Against Electrostatic DischargeSafety and EMC Instr uc tions Port able Computer s Setting Up Se tting Up Connecting a PrinterParallel Printer USB Printer Installing the Printer Driver USB connector on printer USB printer cableSetting Up a Home and Office Network Windows XP Only Transferring Information to a New Computer Windows XP OnlyTurning Off the Computer About the Module BayWindows XP Windows Me and WindowsMicrosoft Windows XP Swapping Devices While the Computer Is Turned OffSwapping Devices While Windows Is Running Microsoft Windows Enabling the Infrared SensorMicrosoft Windows Me Setting Up the Dolby Headphone Surge Protectors Setting Up the APR to Connect to a NetworkPower Protection Devices Uninterruptible Power Supply Devices Line ConditionersW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Finding Solutions Sol ving Proble msSolv ing Proble ms Accessing Help Power Problems Error Messages Windows XP Click Control Panel Click Add or Remove ProgramsClick the Change or Remove Program icon Windows MeVideo and Display Problems If the display is blankWindows Me and Windows If the display is difficult to readClick Appearance and Themes Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If only part of the display is readablePrinter Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Scanner Problems Double-clickPhone and ModemsTouch Pad or Mouse Problems External Keyboard Problems If you cannot save a file to a floppy disk Drive ProblemsUnexpected Characters Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If you cannot play a DVD movie If you cannot eject the CD, CD-RW, or DVD drive trayIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writingNetwork Problems If you have problems with a hard driveUnder Error-checking, click Check Now Windows XP and WindowsProgram stops responding General Program ProblemsProgram crashes Error messages appear Solid blue screen appearsMail Problems If Your Computer Gets WetIf You Drop or Damage Your Computer No operating system foundResolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Reinstalling Windows XP Undoing the Last System RestoreSolv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Using the Advanced Port Replicator Connecting External Devices to the APRAudio line-out connector is on the side of the APR APR Controls and Indicators Docking the ComputerEject/locking lever Locked position LightLever Alignment rails Undocking the ComputerEject/locking Eject/locking lever Docking light Undock request button Adding Memory Monitor StandScrew Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Antenna cables Connectors on Computer Replacing the Hard DriveScrew Hard drive Returning a Hard Drive to Dell Hard drive Re placing Par tsAdding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i Specifications MicroprocessorSystem Information PC CardPpe ndix Ports and ConnectorsMemory Communications AudioDisplay XGA SXGA+ UxgaTrack Stick BatteryTouch Pad AC Adapter PhysicalEnvironmental 100 Ap pe nd iStandard Settings Viewing the System Setup ScreensSystem Setup Screens Ppe ndix 101102 Ap pe nd i Returning Items for Warranty Repair or CreditDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Australia Sydney Austria ViennaWebsite http//support.euro.dell.com BarbadosBrunei Canada North York, OntarioCayman Islands Chile SantiagoColombia Costa RicaCzech Republic Prague Denmark HorsholmEl Salvador Finland HelsinkiHome and Small Business Website http//support.euro.dell.com CorporateGuatemala Hong KongIreland Cherrywood 108 Ap pe nd iWebsite http//support.euro.dell.com Jamaica Ppe ndix 109Website http//support.jp.dell.com Korea Seoul 110 Ap pe nd iLuxembourg MacauMalaysia Penang Ppe ndix 111Netherlands Antilles Netherlands AmsterdamNew Zealand NicaraguaPanama PeruPoland Warsaw PortugalSingapore Singapore South Africa Johannesburg09/091 Southeast Asian and PacificPpe ndix 115 Switzerland GenevaTaiwan 116 Ap pe nd i Trinidad/TabagoBracknell Ppe ndix 117 118 Ap pe nd i Regulatory InformationVenezuela FCC Notices U.S. Only Class a Ppe ndix 119120 Ap pe nd i Class BModem Regulatory Information Ppe ndix 121 122 Ap pe nd i Battery DisposalFax Branding NOM Information Mexico Only Ppe ndix 123124 Ap pe nd i Limited Warranties and Return PolicyInformación para NOM únicamente para México One-Year Limited Warranty U.S. Only Ppe ndix 125126 Ap pe nd i Two-Year Limited Warranty U.S. Only Ppe ndix 127128 Ap pe nd i Limited Warranty Coverage During Year OneLimited Warranty Coverage During Year Two General Provisions Ppe ndix 129Three-Year Limited Warranty U.S. Only 130 Ap pe nd iPpe ndix 131 Coverage During Year OneCoverage During Years Two and Three 132 Ap pe nd i One-Year Limited Warranty Canada Only Ppe ndix 133134 Ap pe nd i Two-Year Limited Warranty Canada Only Ppe ndix 135136 Ap pe nd i Coverage During Year Two Ppe ndix 137Three-Year Limited Warranty Canada Only 138 Ap pe nd iPpe ndix 139 140 Ap pe nd i Ppe ndix 141 Total Satisfaction Return Policy U.S. and Canada Only 142 Ap pe nd iGuarantee ExclusionsMaking a Claim Ppe ndix 143Limitation and Statutory Rights 144 Ap pe nd iD e Inde 145146