w w w . d e l l . c o m s u p p o r t . d e l l . c o m
HINT: Software usually includes installation instructions in its documentation or on a floppy disk or CD.
CHE CK T HE NE TW O R K L IG HT S O N T HE N ET W O RK C ON NE CT O R —
Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. Amber indicates that the optional internal network adapter driver is loaded and the adapter is detecting activity.
RE S TA R T T HE C OM PU TE R — Try to log on to the network again.
CON TA C T Y OU R N E TW O R K A D MIN IS T RA T OR — Verify that your network
settings are correct and that the network is functioning.
General Program Problems
A program crashes
SEE T HE S O FT W A RE D O CU ME NT AT IO N — Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. Reinstall the program if necessary.
A program stops responding
END TH E PR O GR A M —
1 Press and hold <Ctrl><Shift><Esc>.
2 In Windows XP and Windows 2000, click the Applications tab, and then select the program that is no longer responding. In Windows Me, select the program that is no longer responding.
3Click the End Task button.
54
