Solv ing Proble ms | Dell PP01L instruction

ePress to save your changes and exit the system setup program.

fPress any key to boot the computer from the CD.

2At the Welcome window, click OK.

3Double-click Refresh Windows OS.

4Click OK.

5Click OK again. The installation takes 25-45 minutes.

6Remove the Operating System CD from the drive, and click OK to restart your computer.

The Getting ready to run Windows for the first time window appears.

7If the mouse tutorial starts, press to exit and then press .

8Click the setting for the region closest to where you live, and then click Next.

9Click the graphic that matches your keyboard layout, and then click Next.

10In the User Information window, type your name and, optionally, company name, and then click Next.

The License Agreement window appears.

11Read the agreement, click I accept the Agreement, and then click Next.

12Type the Windows product key in the fields provided, and then click Next.

The product key is the bar code number found on the Microsoft Windows label, which is located on the computer.

13When the Start Wizard window appears, click Finish.

The Enter Windows Password window appears. Type your user name and password and click OK, or click OK to continue without setting a password.

14If the Date/Time Properties window appears, adjust the date and time properties, click Apply, and then click OK.

Windows updates the system settings and restarts your computer.

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Dell PP01L manual Solv ing Proble ms

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Solutions Guide Abbreviations and Acronyms Hints, Notices, and Cautions Contents Co n t e n t s Setting Up the APR to Connect to a NetworkUninterruptible Power Supply Devices Program is designed for an earlier version 101 Viewing the System Setup Screens 101 142 Returning Items for Warranty Repair or Credit 118119 122 Co n t e n t s General Safety and EMC Instructions Portable ComputersSafety Instructions Safety and EM C Ins tr uct ions Port abl e Computer s Safety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions EMC Instructions Air Travel Safety Instructions When Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s Protecting Against Electrostatic Discharge When Removing or Replacing Parts Safety and EMC Instr uc tions Port able Computer s Setting Up Se tting Up Connecting a PrinterParallel Printer USB Printer USB connector on printer USB printer cable Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP Only Windows Me and Windows Turning Off the ComputerAbout the Module Bay Windows XP Microsoft Windows XP Swapping Devices While the Computer Is Turned OffSwapping Devices While Windows Is Running Microsoft Windows Enabling the Infrared SensorMicrosoft Windows Me Setting Up the Dolby Headphone Surge Protectors Setting Up the APR to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power Supply Devices W . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Sol ving Proble ms Finding Solutions Solv ing Proble ms Accessing Help Power Problems Error Messages Windows Me Windows XPClick Control Panel Click Add or Remove Programs Click the Change or Remove Program icon If the display is blank Video and Display Problems Windows Me and Windows If the display is difficult to readClick Appearance and Themes If only part of the display is readable Sound and Speaker ProblemsIf you have a problem with integrated speakers If you have a problem with external speakers If you cannot print to a parallel port printer Printer Problems If you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Double-clickPhone and Modems Scanner Problems Touch Pad or Mouse Problems External Keyboard Problems If you cannot save a file to a floppy disk Drive ProblemsUnexpected Characters Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If the CD-RW drive stops writing If you cannot play a DVD movieIf you cannot eject the CD, CD-RW, or DVD drive tray If you hear an unfamiliar scraping or grinding sound Windows XP and Windows Network ProblemsIf you have problems with a hard drive Under Error-checking, click Check Now Program stops responding General Program ProblemsProgram crashes Solid blue screen appears Error messages appear If Your Computer Gets Wet Mail Problems No operating system found If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical Problems Reinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XP Solv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Connecting External Devices to the APR Using the Advanced Port Replicator Audio line-out connector is on the side of the APR Light APR Controls and IndicatorsDocking the Computer Eject/locking lever Locked position Lever Alignment rails Undocking the ComputerEject/locking Eject/locking lever Docking light Undock request button Monitor Stand Adding Memory Screw Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Replacing the Hard Drive Antenna cables Connectors on Computer Screw Hard drive Hard drive Re placing Par ts Returning a Hard Drive to Dell Adding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i PC Card SpecificationsMicroprocessor System Information Ppe ndix Ports and ConnectorsMemory Audio Communications XGA SXGA+ Uxga Display Track Stick BatteryTouch Pad Physical AC Adapter 100 Ap pe nd i Environmental Ppe ndix 101 Standard SettingsViewing the System Setup Screens System Setup Screens 102 Ap pe nd i Returning Items for Warranty Repair or CreditDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Barbados Australia SydneyAustria Vienna Website http//support.euro.dell.com Chile Santiago BruneiCanada North York, Ontario Cayman Islands Denmark Horsholm ColombiaCosta Rica Czech Republic Prague Website http//support.euro.dell.com Corporate El SalvadorFinland Helsinki Home and Small Business 108 Ap pe nd i GuatemalaHong Kong Ireland Cherrywood Ppe ndix 109 Website http//support.euro.dell.com Jamaica 110 Ap pe nd i Website http//support.jp.dell.com Korea Seoul Ppe ndix 111 LuxembourgMacau Malaysia Penang Nicaragua Netherlands AntillesNetherlands Amsterdam New Zealand Portugal PanamaPeru Poland Warsaw Southeast Asian and Pacific Singapore SingaporeSouth Africa Johannesburg 09/091 Ppe ndix 115 Switzerland GenevaTaiwan 116 Ap pe nd i Trinidad/TabagoBracknell Ppe ndix 117 118 Ap pe nd i Regulatory InformationVenezuela Class a Ppe ndix 119 FCC Notices U.S. Only 120 Ap pe nd i Class BModem Regulatory Information Ppe ndix 121 122 Ap pe nd i Battery DisposalFax Branding Ppe ndix 123 NOM Information Mexico Only 124 Ap pe nd i Limited Warranties and Return PolicyInformación para NOM únicamente para México Ppe ndix 125 One-Year Limited Warranty U.S. Only 126 Ap pe nd i Ppe ndix 127 Two-Year Limited Warranty U.S. Only 128 Ap pe nd i Limited Warranty Coverage During Year OneLimited Warranty Coverage During Year Two Ppe ndix 129 General Provisions 130 Ap pe nd i Three-Year Limited Warranty U.S. Only Ppe ndix 131 Coverage During Year OneCoverage During Years Two and Three 132 Ap pe nd i Ppe ndix 133 One-Year Limited Warranty Canada Only 134 Ap pe nd i Ppe ndix 135 Two-Year Limited Warranty Canada Only 136 Ap pe nd i Ppe ndix 137 Coverage During Year Two 138 Ap pe nd i Three-Year Limited Warranty Canada Only Ppe ndix 139 140 Ap pe nd i Ppe ndix 141 142 Ap pe nd i Total Satisfaction Return Policy U.S. and Canada Only Ppe ndix 143 GuaranteeExclusions Making a Claim 144 Ap pe nd i Limitation and Statutory Rights Inde 145 D e 146