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Dell PP01L manual Printer Problems, If you cannot print to a parallel port printer

Models: PP01L

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Page 41

ADJ US T T HE WI ND OW S VO L UME C O NT RO L — In Windows XP, click the gray speaker icon in the lower-right corner of your screen. In Windows Me and Windows 2000, double-click the yellow speaker icon in the lower-right corner of the screen. Be sure that the volume is turned up and that the sound is not muted.

TE S T TH E S PE A KE RS — Plug the speaker audio cable into the line-out connector on the computer. Ensure that the headphone volume control is turned up. Play a music CD.

RU N T HE S P EA KE R S E LF -T ES T — Some speaker systems have a self-test button on the subwoofer. See the speaker documentation for self-test instructions.

ELI MIN A TE PO S S I BL E IN TE R F ER E NC E — Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.

RE INS T A LL TH E SO UN D (A U DI O) D R IV E R — See page 58.

Printer Problems

If you cannot print to a parallel port printer

CHE CK T HE PR IN TE R C AB LE C O NN EC TI O NS — Ensure that the printer cable is properly connected to the computer (see page 20).

TE S T TH E EL E CT R IC AL O UT LE T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

ENS UR E T HA T T HE P RI NT ER I S TU RN ED O N — See the documentation supplied with the printer.

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Dell PP01L manual Printer Problems, If you cannot print to a parallel port printer

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Solutions GuideAbbreviations and Acronyms Hints, Notices, and CautionsContents Co n t e n t s Setting Up the APR to Connect to a NetworkUninterruptible Power Supply Devices Program is designed for an earlier version 101 Viewing the System Setup Screens 101119 Returning Items for Warranty Repair or Credit 118122 142Co n t e n t s Safety Instructions Safety and EMC Instructions Portable ComputersSafety and EM C Ins tr uct ions Port abl e Computer s GeneralSafety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions EMC Instructions Air Travel Safety InstructionsWhen Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s Protecting Against Electrostatic Discharge When Removing or Replacing PartsSafety and EMC Instr uc tions Port able Computer s Setting Up Se tting Up Connecting a PrinterParallel Printer USB Printer USB connector on printer USB printer cable Installing the Printer DriverTransferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyAbout the Module Bay Turning Off the ComputerWindows XP Windows Me and WindowsMicrosoft Windows XP Swapping Devices While the Computer Is Turned OffSwapping Devices While Windows Is Running Microsoft Windows Enabling the Infrared SensorMicrosoft Windows Me Setting Up the Dolby Headphone Surge Protectors Setting Up the APR to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power Supply DevicesW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Sol ving Proble ms Finding SolutionsSolv ing Proble ms Accessing Help Power Problems Error Messages Click Control Panel Click Add or Remove Programs Windows XPClick the Change or Remove Program icon Windows MeIf the display is blank Video and Display ProblemsWindows Me and Windows If the display is difficult to readClick Appearance and Themes If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers If only part of the display is readableIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Double-clickPhone and Modems Scanner ProblemsTouch Pad or Mouse Problems External Keyboard Problems If you cannot save a file to a floppy disk Drive ProblemsUnexpected Characters Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you cannot play a DVD movieIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writingIf you have problems with a hard drive Network ProblemsUnder Error-checking, click Check Now Windows XP and WindowsProgram stops responding General Program ProblemsProgram crashes Solid blue screen appears Error messages appearIf Your Computer Gets Wet Mail ProblemsNo operating system found If You Drop or Damage Your ComputerReinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Connecting External Devices to the APR Using the Advanced Port ReplicatorAudio line-out connector is on the side of the APR Docking the Computer APR Controls and IndicatorsEject/locking lever Locked position LightLever Alignment rails Undocking the ComputerEject/locking Eject/locking lever Docking light Undock request button Monitor Stand Adding MemoryScrew Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Replacing the Hard Drive Antenna cables Connectors on ComputerScrew Hard drive Hard drive Re placing Par ts Returning a Hard Drive to DellAdding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i Microprocessor SpecificationsSystem Information PC CardPpe ndix Ports and ConnectorsMemory Audio CommunicationsXGA SXGA+ Uxga DisplayTrack Stick BatteryTouch Pad Physical AC Adapter100 Ap pe nd i EnvironmentalViewing the System Setup Screens Standard SettingsSystem Setup Screens Ppe ndix 101102 Ap pe nd i Returning Items for Warranty Repair or CreditDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Austria Vienna Australia SydneyWebsite http//support.euro.dell.com BarbadosCanada North York, Ontario BruneiCayman Islands Chile SantiagoCosta Rica ColombiaCzech Republic Prague Denmark HorsholmFinland Helsinki El SalvadorHome and Small Business Website http//support.euro.dell.com CorporateHong Kong GuatemalaIreland Cherrywood 108 Ap pe nd iPpe ndix 109 Website http//support.euro.dell.com Jamaica110 Ap pe nd i Website http//support.jp.dell.com Korea SeoulMacau LuxembourgMalaysia Penang Ppe ndix 111Netherlands Amsterdam Netherlands AntillesNew Zealand NicaraguaPeru PanamaPoland Warsaw PortugalSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificPpe ndix 115 Switzerland GenevaTaiwan 116 Ap pe nd i Trinidad/TabagoBracknell Ppe ndix 117 118 Ap pe nd i Regulatory InformationVenezuela Class a Ppe ndix 119 FCC Notices U.S. Only120 Ap pe nd i Class BModem Regulatory Information Ppe ndix 121 122 Ap pe nd i Battery DisposalFax Branding Ppe ndix 123 NOM Information Mexico Only124 Ap pe nd i Limited Warranties and Return PolicyInformación para NOM únicamente para México Ppe ndix 125 One-Year Limited Warranty U.S. Only126 Ap pe nd i Ppe ndix 127 Two-Year Limited Warranty U.S. Only128 Ap pe nd i Limited Warranty Coverage During Year OneLimited Warranty Coverage During Year Two Ppe ndix 129 General Provisions130 Ap pe nd i Three-Year Limited Warranty U.S. OnlyPpe ndix 131 Coverage During Year OneCoverage During Years Two and Three 132 Ap pe nd i Ppe ndix 133 One-Year Limited Warranty Canada Only134 Ap pe nd i Ppe ndix 135 Two-Year Limited Warranty Canada Only136 Ap pe nd i Ppe ndix 137 Coverage During Year Two138 Ap pe nd i Three-Year Limited Warranty Canada OnlyPpe ndix 139 140 Ap pe nd i Ppe ndix 141 142 Ap pe nd i Total Satisfaction Return Policy U.S. and Canada OnlyExclusions GuaranteeMaking a Claim Ppe ndix 143144 Ap pe nd i Limitation and Statutory RightsInde 145 D e146