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Dell PP01L manual Netherlands Antilles, Netherlands Amsterdam, New Zealand, Nicaragua, Ap pe nd i

Models: PP01L

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Mexico	Customer Technical Support	001-877-384-8979
International Access Code: 00		or 001-877-269-3383
Country Code: 52	Sales	50-81-8800
		or 01-800-888-3355
	Customer Service	001-877-384-8979
		or 001-877-269-3383
	Main	50-81-8800
		or 01-800-888-3355

Netherlands Antilles	General Support	001-800-882-1519

Netherlands (Amsterdam)	Technical Support	020 581 8838
International Access Code: 00	Customer Care	020 581 8740
Country Code: 31	Home/Small Business Sales	toll free: 0800-0663
City Code: 20	Home/Small Business Sales Fax	020 682 7171
	Corporate Sales	020 581 8818
	Corporate Sales Fax	020 686 8003
	Fax	020 686 8003
	Switchboard	020 581 8818
	Website: http://support.euro.dell.com
	E-mail: tech_nl@dell.com

New Zealand	Home and Small Business	0800 446 255
International Access Code: 00	Government and Business	0800 444 617
Country Code: 64	Sales	0800 441 567
	Fax	0800 441 566

Nicaragua	General Support	001-800-220-1006

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Dell PP01L manual Netherlands Antilles, Netherlands Amsterdam, New Zealand, Nicaragua, Ap pe nd i

Contents

Solutions Guide W . d e l l . c o m s u p p o r t . d e l l . c o mHints, Notices, and Cautions Abbreviations and AcronymsContents Uninterruptible Power Supply Devices Setting Up the APR to Connect to a NetworkCo n t e n t s Program is designed for an earlier version Viewing the System Setup Screens 101 101Returning Items for Warranty Repair or Credit 118 119122 142Co n t e n t s Safety and EMC Instructions Portable Computers Safety InstructionsSafety and EM C Ins tr uct ions Port abl e Computer s GeneralSafety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions Air Travel Safety Instructions EMC InstructionsWhen Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s When Removing or Replacing Parts Protecting Against Electrostatic DischargeSafety and EMC Instr uc tions Port able Computer s Setting Up Parallel Printer Connecting a PrinterSe tting Up USB Printer Installing the Printer Driver USB connector on printer USB printer cableSetting Up a Home and Office Network Windows XP Only Transferring Information to a New Computer Windows XP OnlyTurning Off the Computer About the Module BayWindows XP Windows Me and WindowsSwapping Devices While Windows Is Running Swapping Devices While the Computer Is Turned OffMicrosoft Windows XP Microsoft Windows Me Enabling the Infrared SensorMicrosoft Windows Setting Up the Dolby Headphone Power Protection Devices Setting Up the APR to Connect to a NetworkSurge Protectors Uninterruptible Power Supply Devices Line ConditionersW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Finding Solutions Sol ving Proble msSolv ing Proble ms Accessing Help Power Problems Error Messages Windows XP Click Control Panel Click Add or Remove ProgramsClick the Change or Remove Program icon Windows MeVideo and Display Problems If the display is blankClick Appearance and Themes If the display is difficult to readWindows Me and Windows Sound and Speaker Problems If you have a problem with integrated speakersIf you have a problem with external speakers If only part of the display is readablePrinter Problems If you cannot print to a parallel port printerIf you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Scanner Problems Double-clickPhone and ModemsTouch Pad or Mouse Problems External Keyboard Problems Unexpected Characters Drive ProblemsIf you cannot save a file to a floppy disk Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If you cannot play a DVD movie If you cannot eject the CD, CD-RW, or DVD drive trayIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writingNetwork Problems If you have problems with a hard driveUnder Error-checking, click Check Now Windows XP and WindowsProgram crashes General Program ProblemsProgram stops responding Error messages appear Solid blue screen appearsMail Problems If Your Computer Gets WetIf You Drop or Damage Your Computer No operating system foundResolving Other Technical Problems Reinstalling Drivers and UtilitiesReinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Using the System Restore Wizard Creating a Restore PointManually Creating the Restore Points Restoring the Computer to an Earlier Operating State Reinstalling Windows XP Undoing the Last System RestoreSolv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Using the Advanced Port Replicator Connecting External Devices to the APRAudio line-out connector is on the side of the APR APR Controls and Indicators Docking the ComputerEject/locking lever Locked position LightEject/locking Undocking the ComputerLever Alignment rails Eject/locking lever Docking light Undock request button Adding Memory Monitor StandScrew Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Antenna cables Connectors on Computer Replacing the Hard DriveScrew Hard drive Returning a Hard Drive to Dell Hard drive Re placing Par tsAdding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i Specifications MicroprocessorSystem Information PC CardMemory Ports and ConnectorsPpe ndix Communications AudioDisplay XGA SXGA+ UxgaTouch Pad BatteryTrack Stick AC Adapter PhysicalEnvironmental 100 Ap pe nd iStandard Settings Viewing the System Setup ScreensSystem Setup Screens Ppe ndix 101Dell Technical Support Policy U.S. Only Returning Items for Warranty Repair or Credit102 Ap pe nd i Contacting Dell Definition of Dell-Installed Software and PeripheralsDefinition of Third-Party Software and Peripherals Australia Sydney Austria ViennaWebsite http//support.euro.dell.com BarbadosBrunei Canada North York, OntarioCayman Islands Chile SantiagoColombia Costa RicaCzech Republic Prague Denmark HorsholmEl Salvador Finland HelsinkiHome and Small Business Website http//support.euro.dell.com CorporateGuatemala Hong KongIreland Cherrywood 108 Ap pe nd iWebsite http//support.euro.dell.com Jamaica Ppe ndix 109Website http//support.jp.dell.com Korea Seoul 110 Ap pe nd iLuxembourg MacauMalaysia Penang Ppe ndix 111Netherlands Antilles Netherlands AmsterdamNew Zealand NicaraguaPanama PeruPoland Warsaw PortugalSingapore Singapore South Africa Johannesburg09/091 Southeast Asian and PacificTaiwan Switzerland GenevaPpe ndix 115 Bracknell Trinidad/Tabago116 Ap pe nd i Ppe ndix 117 Venezuela Regulatory Information118 Ap pe nd i FCC Notices U.S. Only Class a Ppe ndix 119Modem Regulatory Information Class B120 Ap pe nd i Ppe ndix 121 Fax Branding Battery Disposal122 Ap pe nd i NOM Information Mexico Only Ppe ndix 123Información para NOM únicamente para México Limited Warranties and Return Policy124 Ap pe nd i One-Year Limited Warranty U.S. Only Ppe ndix 125126 Ap pe nd i Two-Year Limited Warranty U.S. Only Ppe ndix 127Limited Warranty Coverage During Year Two Limited Warranty Coverage During Year One128 Ap pe nd i General Provisions Ppe ndix 129Three-Year Limited Warranty U.S. Only 130 Ap pe nd iCoverage During Years Two and Three Coverage During Year OnePpe ndix 131 132 Ap pe nd i One-Year Limited Warranty Canada Only Ppe ndix 133134 Ap pe nd i Two-Year Limited Warranty Canada Only Ppe ndix 135136 Ap pe nd i Coverage During Year Two Ppe ndix 137Three-Year Limited Warranty Canada Only 138 Ap pe nd iPpe ndix 139 140 Ap pe nd i Ppe ndix 141 Total Satisfaction Return Policy U.S. and Canada Only 142 Ap pe nd iGuarantee ExclusionsMaking a Claim Ppe ndix 143Limitation and Statutory Rights 144 Ap pe nd iD e Inde 145146