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Dell PP01L manual Brunei, Canada North York, Ontario, Cayman Islands, Chile Santiago, Ppe ndix 105

Models: PP01L

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Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Brazil	Customer Support, Technical Support	0800 90 3355
International Access Code: 0021	Tech Support Fax	55 51 481 5470
Country Code: 55	Sales	0800 90 3366
City Code: 51	Website: http://www.dell.com/br

Brunei	Customer Technical Support (Penang, Malaysia)	604 633 4966
Country Code: 673	Customer Service (Penang, Malaysia)	604 633 4949
	Transaction Sales (Penang, Malaysia)	604 633 4955

Canada (North York, Ontario)	Automated Order-Status System	toll free: 1-800-433-9014
International Access Code: 011	AutoTech (Automated technical support)	toll free: 1-800-247-9362
	Customer Care (From outside Toronto)	toll free: 1-800-387-5759
	Customer Care (From within Toronto)	416 758-2400
	Customer Technical Support	toll free: 1-800-847-4096
	Sales (Direct Sales—from outside Toronto)	toll free: 1-800-387-5752
	Sales (Direct Sales—from within Toronto)	416 758-2200
	Sales (Federal government, education, and	toll free: 1-800-567-7542
	medical)
	Sales (Major Accounts)	toll free: 1-800-387-5755
	TechFax	toll free: 1-800-950-1329

Cayman Islands	General Support	1-800-805-7541

Chile (Santiago)	Sales, Customer Support, and Technical Support	toll free: 1230-020-4823
Country Code: 56
City Code: 2

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Dell PP01L manual Brunei, Canada North York, Ontario, Cayman Islands, Chile Santiago, Ppe ndix 105

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Solutions GuideAbbreviations and Acronyms Hints, Notices, and CautionsContents Setting Up the APR to Connect to a Network Uninterruptible Power Supply DevicesCo n t e n t s Program is designed for an earlier version 101 Viewing the System Setup Screens 101119 Returning Items for Warranty Repair or Credit 118122 142Co n t e n t s Safety Instructions Safety and EMC Instructions Portable ComputersSafety and EM C Ins tr uct ions Port abl e Computer s GeneralSafety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions EMC Instructions Air Travel Safety InstructionsWhen Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s Protecting Against Electrostatic Discharge When Removing or Replacing PartsSafety and EMC Instr uc tions Port able Computer s Setting Up Connecting a Printer Parallel PrinterSe tting Up USB Printer USB connector on printer USB printer cable Installing the Printer DriverTransferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP OnlyAbout the Module Bay Turning Off the ComputerWindows XP Windows Me and WindowsSwapping Devices While the Computer Is Turned Off Swapping Devices While Windows Is RunningMicrosoft Windows XP Enabling the Infrared Sensor Microsoft Windows MeMicrosoft Windows Setting Up the Dolby Headphone Setting Up the APR to Connect to a Network Power Protection DevicesSurge Protectors Line Conditioners Uninterruptible Power Supply DevicesW . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Sol ving Proble ms Finding SolutionsSolv ing Proble ms Accessing Help Power Problems Error Messages Click Control Panel Click Add or Remove Programs Windows XPClick the Change or Remove Program icon Windows MeIf the display is blank Video and Display ProblemsIf the display is difficult to read Click Appearance and ThemesWindows Me and Windows If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers If only part of the display is readableIf you cannot print to a parallel port printer Printer ProblemsIf you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Double-clickPhone and Modems Scanner ProblemsTouch Pad or Mouse Problems External Keyboard Problems Drive Problems Unexpected CharactersIf you cannot save a file to a floppy disk Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you cannot play a DVD movieIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writingIf you have problems with a hard drive Network ProblemsUnder Error-checking, click Check Now Windows XP and WindowsGeneral Program Problems Program crashesProgram stops responding Solid blue screen appears Error messages appearIf Your Computer Gets Wet Mail ProblemsNo operating system found If You Drop or Damage Your ComputerReinstalling Drivers and Utilities Resolving Other Technical ProblemsReinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Creating a Restore Point Using the System Restore WizardManually Creating the Restore Points Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XPSolv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Connecting External Devices to the APR Using the Advanced Port ReplicatorAudio line-out connector is on the side of the APR Docking the Computer APR Controls and IndicatorsEject/locking lever Locked position LightUndocking the Computer Eject/lockingLever Alignment rails Eject/locking lever Docking light Undock request button Monitor Stand Adding MemoryScrew Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Replacing the Hard Drive Antenna cables Connectors on ComputerScrew Hard drive Hard drive Re placing Par ts Returning a Hard Drive to DellAdding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i Microprocessor SpecificationsSystem Information PC CardPorts and Connectors MemoryPpe ndix Audio CommunicationsXGA SXGA+ Uxga DisplayBattery Touch PadTrack Stick Physical AC Adapter100 Ap pe nd i EnvironmentalViewing the System Setup Screens Standard SettingsSystem Setup Screens Ppe ndix 101Returning Items for Warranty Repair or Credit Dell Technical Support Policy U.S. Only102 Ap pe nd i Definition of Dell-Installed Software and Peripherals Contacting DellDefinition of Third-Party Software and Peripherals Austria Vienna Australia SydneyWebsite http//support.euro.dell.com BarbadosCanada North York, Ontario BruneiCayman Islands Chile SantiagoCosta Rica ColombiaCzech Republic Prague Denmark HorsholmFinland Helsinki El SalvadorHome and Small Business Website http//support.euro.dell.com CorporateHong Kong GuatemalaIreland Cherrywood 108 Ap pe nd iPpe ndix 109 Website http//support.euro.dell.com Jamaica110 Ap pe nd i Website http//support.jp.dell.com Korea SeoulMacau LuxembourgMalaysia Penang Ppe ndix 111Netherlands Amsterdam Netherlands AntillesNew Zealand NicaraguaPeru PanamaPoland Warsaw PortugalSouth Africa Johannesburg Singapore Singapore09/091 Southeast Asian and PacificSwitzerland Geneva TaiwanPpe ndix 115 Trinidad/Tabago Bracknell116 Ap pe nd i Ppe ndix 117 Regulatory Information Venezuela118 Ap pe nd i Class a Ppe ndix 119 FCC Notices U.S. OnlyClass B Modem Regulatory Information120 Ap pe nd i Ppe ndix 121 Battery Disposal Fax Branding122 Ap pe nd i Ppe ndix 123 NOM Information Mexico OnlyLimited Warranties and Return Policy Información para NOM únicamente para México124 Ap pe nd i Ppe ndix 125 One-Year Limited Warranty U.S. Only126 Ap pe nd i Ppe ndix 127 Two-Year Limited Warranty U.S. OnlyLimited Warranty Coverage During Year One Limited Warranty Coverage During Year Two128 Ap pe nd i Ppe ndix 129 General Provisions130 Ap pe nd i Three-Year Limited Warranty U.S. OnlyCoverage During Year One Coverage During Years Two and ThreePpe ndix 131 132 Ap pe nd i Ppe ndix 133 One-Year Limited Warranty Canada Only134 Ap pe nd i Ppe ndix 135 Two-Year Limited Warranty Canada Only136 Ap pe nd i Ppe ndix 137 Coverage During Year Two138 Ap pe nd i Three-Year Limited Warranty Canada OnlyPpe ndix 139 140 Ap pe nd i Ppe ndix 141 142 Ap pe nd i Total Satisfaction Return Policy U.S. and Canada OnlyExclusions GuaranteeMaking a Claim Ppe ndix 143144 Ap pe nd i Limitation and Statutory RightsInde 145 D e146