Dell PP01L manual If you cannot play a CD, CD-RW, or DVD

If you cannot play a CD, CD-RW, or DVD

ENS UR E T HA T WI ND O W S R EC O GN IZ E S T HE D RI V E — In Windows XP, click the Start button and then click My Computer. In Windows Me and Windows 2000, double-click the My Computer icon on the Windows desktop. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.

TR Y A NO TH ER D IS C — Insert another disc to eliminate the possibility that the original disc is defective.

ADJ US T T HE WI ND OW S VO L UME C O NT RO L — In Windows XP, click the speaker icon in the lower-right corner of your screen. In Windows Me and Windows 2000, double-click the speaker icon in the lower-right corner of your screen. Be sure that the volume is turned up and that the sound is not muted.

RE INS T A LL TH E DR I VE

1 Save and close any open files, exit any open programs, and shut down the computer.

2 If the drive is installed in the module bay, remove the drive. See "About the Module Bay" on page 24 for instructions.

If the drive is a fixed drive, review "If you have problems with a hard drive" on page 53.

3 Reinstall the drive.

4 Turn on the computer.

CLE A N T HE D RI VE O R D IS C — See the Tell Me How help file for instructions. To access the help file, see page 34.

CHE CK T HE DR I VE F OR E R RO R S

1 Remove the hard drive.

2 Insert the Drivers and Utilities CD for your computer and turn on the computer.

3 Verify that the drive light is blinking, indicating normal operation.

HINT: High-speed CD drive vibration is normal and may cause noise. This noise does not indicate a defect in the drive or the CD.

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