Panama, Peru, Poland Warsaw, Portugal, Puerto Rico | Dell PP01L

Country (City)	Department Name or Service Area,	Area Codes,
International Access Code	Website and E-mail Address	Local Numbers, and
Country Code		Toll Free Numbers
City Code

Norway (Lysaker)	Technical Support	671 16882
International Access Code: 00	Relational Customer Care	671 17514
Country Code: 47	Home/Small Business Customer Care	23162298
	Switchboard	671 16800
	Fax Technical Support (Upplands Vasby, Sweden)	46 0 85 590 05 594
	Fax Switchboard	671 16865
	Website: http://support.euro.dell.com
	E-mail: nor_support@dell.com
	E-mail Support for Servers:
	Nordic_server_support@dell.com

Panama	General Support	001-800-507-0962

Peru	General Support	0800-50-669

Poland (Warsaw)	Customer Service Phone	57 95 700
International Access Code: 011	Customer Care	57 95 999
Country Code: 48	Sales	57 95 999
City Code: 22	Customer Service Fax	57 95 806
	Reception Desk Fax	57 95 998
	Switchboard	57 95 999
	Website: http://support.euro.dell.com
	E-mail: pl_support@dell.com

Portugal	Technical Support	35 800 834 077
International Access Code: 00	Customer Care	800 300 415 or
Country Code: 35		35 800 834 075
Country Code: 35
	Sales	800 300 410 or
		800 300 411 or
		800 300 412 or
		351 214 220 710
	Fax	35 121 424 01 12
	E-mail:
	http://support.euro.dell.com/es/es/emaildell/

Puerto Rico	General Support	1-800-805-7545

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Dell PP01L manual Panama, Peru, Poland Warsaw, Portugal, Puerto Rico, Ppe ndix 113

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Solutions Guide Abbreviations and Acronyms Hints, Notices, and Cautions Contents Co n t e n t s Setting Up the APR to Connect to a NetworkUninterruptible Power Supply Devices Program is designed for an earlier version 101 Viewing the System Setup Screens 101 119 Returning Items for Warranty Repair or Credit 118122 142 Co n t e n t s Safety Instructions Safety and EMC Instructions Portable ComputersSafety and EM C Ins tr uct ions Port abl e Computer s General Safety and EMC Instr uc tions Port able Computer s Power Safety Instructions Battery Safety Instructions EMC Instructions Air Travel Safety Instructions When Using Your Computer Ergonomic Computing Habits Safety and EMC Instr uc tions Port able Computer s Protecting Against Electrostatic Discharge When Removing or Replacing Parts Safety and EMC Instr uc tions Port able Computer s Setting Up Se tting Up Connecting a PrinterParallel Printer USB Printer USB connector on printer USB printer cable Installing the Printer Driver Transferring Information to a New Computer Windows XP Only Setting Up a Home and Office Network Windows XP Only About the Module Bay Turning Off the ComputerWindows XP Windows Me and Windows Microsoft Windows XP Swapping Devices While the Computer Is Turned OffSwapping Devices While Windows Is Running Microsoft Windows Enabling the Infrared SensorMicrosoft Windows Me Setting Up the Dolby Headphone Surge Protectors Setting Up the APR to Connect to a NetworkPower Protection Devices Line Conditioners Uninterruptible Power Supply Devices W . d e l l . c o m s u p p o r t . d e l l . c o m Solving Problems Sol ving Proble ms Finding Solutions Solv ing Proble ms Accessing Help Power Problems Error Messages Click Control Panel Click Add or Remove Programs Windows XPClick the Change or Remove Program icon Windows Me If the display is blank Video and Display Problems Windows Me and Windows If the display is difficult to readClick Appearance and Themes If you have a problem with integrated speakers Sound and Speaker ProblemsIf you have a problem with external speakers If only part of the display is readable If you cannot print to a parallel port printer Printer Problems If you cannot print to a USB printer Modem and Internet Connection Problems Sol ving Proble ms Double-click the Phone and Modems Options icon Double-clickPhone and Modems Scanner Problems Touch Pad or Mouse Problems External Keyboard Problems If you cannot save a file to a floppy disk Drive ProblemsUnexpected Characters Back of floppy disk Not write-protected Write-protected If you cannot play a CD, CD-RW, or DVD If you cannot eject the CD, CD-RW, or DVD drive tray If you cannot play a DVD movieIf you hear an unfamiliar scraping or grinding sound If the CD-RW drive stops writing If you have problems with a hard drive Network ProblemsUnder Error-checking, click Check Now Windows XP and Windows Program stops responding General Program ProblemsProgram crashes Solid blue screen appears Error messages appear If Your Computer Gets Wet Mail Problems No operating system found If You Drop or Damage Your Computer Reinstalling Drivers and Utilities Resolving Other Technical Problems Reinstalling the Modem or Network Adapter Driver Windows XP Using the Windows XP Device Driver Rollback Resolving Software and Hardware Incompatibilities Windows Me Windows Using System Restore Manually Creating the Restore Points Creating a Restore PointUsing the System Restore Wizard Restoring the Computer to an Earlier Operating State Undoing the Last System Restore Reinstalling Windows XP Solv ing Proble ms Reinstalling Windows Me Solv ing Proble ms Reinstalling Windows Enabling Hibernate Support Sol ving Proble ms Replacing Parts Connecting External Devices to the APR Using the Advanced Port Replicator Audio line-out connector is on the side of the APR Docking the Computer APR Controls and IndicatorsEject/locking lever Locked position Light Lever Alignment rails Undocking the ComputerEject/locking Eject/locking lever Docking light Undock request button Monitor Stand Adding Memory Screw Memory module cover Memory module Securing clip Screw Memory module cover Re placing Par ts Adding a Mini PCI Card Screws Memory module cover Replacing the Hard Drive Antenna cables Connectors on Computer Screw Hard drive Hard drive Re placing Par ts Returning a Hard Drive to Dell Adding a Daughter Card Modem Pull tab Modem cable connector Re placing Par ts P e n d i Microprocessor SpecificationsSystem Information PC Card Ppe ndix Ports and ConnectorsMemory Audio Communications XGA SXGA+ Uxga Display Track Stick BatteryTouch Pad Physical AC Adapter 100 Ap pe nd i Environmental Viewing the System Setup Screens Standard SettingsSystem Setup Screens Ppe ndix 101 102 Ap pe nd i Returning Items for Warranty Repair or CreditDell Technical Support Policy U.S. Only Definition of Third-Party Software and Peripherals Definition of Dell-Installed Software and PeripheralsContacting Dell Austria Vienna Australia SydneyWebsite http//support.euro.dell.com Barbados Canada North York, Ontario BruneiCayman Islands Chile Santiago Costa Rica ColombiaCzech Republic Prague Denmark Horsholm Finland Helsinki El SalvadorHome and Small Business Website http//support.euro.dell.com Corporate Hong Kong GuatemalaIreland Cherrywood 108 Ap pe nd i Ppe ndix 109 Website http//support.euro.dell.com Jamaica 110 Ap pe nd i Website http//support.jp.dell.com Korea Seoul Macau LuxembourgMalaysia Penang Ppe ndix 111 Netherlands Amsterdam Netherlands AntillesNew Zealand Nicaragua Peru PanamaPoland Warsaw Portugal South Africa Johannesburg Singapore Singapore09/091 Southeast Asian and Pacific Ppe ndix 115 Switzerland GenevaTaiwan 116 Ap pe nd i Trinidad/TabagoBracknell Ppe ndix 117 118 Ap pe nd i Regulatory InformationVenezuela Class a Ppe ndix 119 FCC Notices U.S. Only 120 Ap pe nd i Class BModem Regulatory Information Ppe ndix 121 122 Ap pe nd i Battery DisposalFax Branding Ppe ndix 123 NOM Information Mexico Only 124 Ap pe nd i Limited Warranties and Return PolicyInformación para NOM únicamente para México Ppe ndix 125 One-Year Limited Warranty U.S. Only 126 Ap pe nd i Ppe ndix 127 Two-Year Limited Warranty U.S. Only 128 Ap pe nd i Limited Warranty Coverage During Year OneLimited Warranty Coverage During Year Two Ppe ndix 129 General Provisions 130 Ap pe nd i Three-Year Limited Warranty U.S. Only Ppe ndix 131 Coverage During Year OneCoverage During Years Two and Three 132 Ap pe nd i Ppe ndix 133 One-Year Limited Warranty Canada Only 134 Ap pe nd i Ppe ndix 135 Two-Year Limited Warranty Canada Only 136 Ap pe nd i Ppe ndix 137 Coverage During Year Two 138 Ap pe nd i Three-Year Limited Warranty Canada Only Ppe ndix 139 140 Ap pe nd i Ppe ndix 141 142 Ap pe nd i Total Satisfaction Return Policy U.S. and Canada Only Exclusions GuaranteeMaking a Claim Ppe ndix 143 144 Ap pe nd i Limitation and Statutory Rights Inde 145 D e 146