Epson SEPG04002 1, 2, 3, 4, 6, 7, 9, 10

EPSON AcuLaser C1100 Revision B
TROUBLESHOOTING Printing Quality-related Trouble 246
FIP-P2 Blank Print
Before starting troubleshooting, inspect the feed path of the printer paper. Check the
paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.
Problems
Completely blank pages are printed.
ESS and possible parts that caused the error
Photoconductor Unit
ROS ASSY
Toner Cartridge Y
Toner Cartridge M
Toner Cartridge C
Toner Cartridge K
2ND BTR ASSY
HOUSING ASSY-GUIDE AD
MOTOR ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
FUSER ASSY
500 FEEDER ASSY OPTION
Step Check Yes No
1Check of laser beam path
Are there any obstructions between ROS
ASSY and Photoconductor Unit?
Remove
obstacles. Go to Step [2].
2Is ROS window completely covered by
obstacles, or is it dirty? Remove
obstacles, and
clean ROS
window with
CLEANER
ASSY.
Go to Step [3].
3Check connection of ROS ASSY connector
Is the connector firmly connected to ROS
ASSY?
Go to Step [4]. Connect the
connector.
4Check of toner cartridge attachment
Re-attach the toner cartridge, and make a test
print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [5].
5Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.348)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.348)
6Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts. Go to Step [7].
7Check after replacement of
Photoconductor Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [8].
8
Check after replacement of Toner Cartridge
Replace Toner Cartridge Y/M/C/K.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to step [9]
9Check after replacement of PWBA MCU
Replace PWBA MCU. (p.404)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [10].
10 Check after replacement of ROS ASSY
Replace ROS ASSY. (p.375)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [11].
11
Check after replacement of MOT ASSY MAG
Replace MOT ASSY MAG. (p.396)
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [12].
Step Check Yes No