EPSON AcuLaser C1100 Revision B

TROUBLESHOOTING Printing Quality-related Trouble 256

FIP-P10 Residual Image

Before starting troubleshooting, inspect the feed path of the printer paper. Check the

paper feed path for metal staples, paper clips, paper scraps, and other foreign matter.

Problems

A ghost image appears on the printout. An

image of the previous page or part of the

currently printing page lap over like a ghost.

ESS and possible parts that caused the error
Photoconductor Unit
HOUSING ASSY- GUIDE AD
2ND BTR ASSY
FUSER ASSY
ROS ASSY
MOT ASSY MAG
PWBA ESS
PWBA MCU
LV/HVPS
500 FEEDER ASSY OPTION
Step Check Yes No
1Check of repeated printing
Check the residual image
Is the customer printing lots of the same
images?
Go to Step [2]. Go to Step [3].
2Check of the residual image.
Print out 30 pages of various images.
Did any residual images appear?
Go to Step [3]. End of
procedure
(Advise the
customer not to
print same
image in large
quantities at a
time.)
3Check of contact between Photoconductor
Unit and frame
Are the contacts of Photoconductor Unit and
HOUSING ASSY-GUIDE AD dirty or
deformed?
Clean or replace
relevant parts.$ Go to Step [4].
4Check after replacement of
Photoconductor Unit
Replace Photoconductor Unit.
Make a test print of the problem image.
Is the image printed normally?
End of
procedure Go to Step [5].
5Check of 2ND BTR ASSY
Remove 2ND BTR ASSY. (p.348)
Is 2ND BTR ASSY normal without any dirt,
damage or wear?
Go to Step [6]. Replace 2ND
BTR ASSY.
(p.348)
6Check of Heat Roll and Pressure Roll
Allow FUSER ASSY to cool down
before performing work.
Remove FUSER ASSY. (p.388)
Turn the Gear by hand, and inspect Heat Roll
and Pressure Roll.
Are Heat Roll and Pressure Roll scratched or
dirty and damaged?
Replace FUSER
ASSY. (p.388)
Replace “ESS
and possible
parts that caused
the error”.
Step Check Yes No
WARNING