Troubleshooting | Fujitsu DL6400 guide

DL6400/6600 Book Page 1 Friday, July 31, 1998 11:42 AM

CHAPTER

10

Troubleshooting

To troubleshoot printer problems, follow the flowchart.

Power lamp does not light and printer does not operate.

Is power cord			No
			No

connected correctly?
	Yes
	Yes

Contact maintenance personnel

Connect plugs securely to the printer and outlet.

TROUBLE-

SHOOTING

User’s Manual

10-1

Image 134

Fujitsu DL6400 manual Troubleshooting, To troubleshoot printer problems, follow the flowchart

Contents

Wire dot matrix printers User’s Manual DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Declaration of Conformity DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM Trademark Acknowledgment DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Contents Changing Head Gap Adjustment Options 10-1 11-1 12-1 IN-1 Introduction Image and graphics reproduction Contents Package Parts Functions Inside Lists the printer parts and functions Or continuous forms width Recommended Check that the jam removal lever is locked Setting Up the PrinterRemoving Stopper Cushion Installing the Paper Guide Installing the Platen Knob Insert the platen knob and align it with the gear teeth Connecting the Power Cord Plug the power cord into an outlet Connecting the Interface Cable DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Installing the Ribbon Cassette Choosing a Cassette Preparing the Ribbon Cassette Installing the Ribbon Cassette Close the top cover of the printer Removing the Ribbon Cassette Replacing the Subcassette Lift the reverse guide and remove the old ribbon Paper tape Knob Lock tabs B Loading Continuous Forms Front Turn on the printer power switchLoading Paper Loading Continuous Forms Front Tractor pins Paper holders Tractors Continuous forms Lower the cut-sheet tray Close the front cover of the printer Indicator Forms LoadingForms Rear Cutting Loading Cut Sheets Turn on printer powerRaise the paper guide. See Installing the Paper Guide on Open the front tray Align the cut-sheet guide with the reference point Cut-sheet guide Cut sheet Printing on Cut Sheets Cut sheet Continuous forms Returning to Continuous Forms Control Panel UsingOperating the Printer Online Rear Tractor FrictionFront Tractor Locked LF/FF Load Font Paper Path MenuTear OFF Online + Tear OFF Online *2 PowerAlarm Friction *2 Online *1 Next Display Turning Printer Power On Off Test Printing Test Printing Test printing sample Demonstration Pattern Printing Demonstration pattern Sensor Detection DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM Clearing Paper Jams Continuous Forms Front Top cover Print head Paper thickness lever Cut Sheets Cut Sheets DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Paper Specifications Size Continuous Forms Misaligned Parts do not separate orBecome misaligned easily Single-sided zigzag spot gluing Combination of the other two Types of binding 30 mm Inhibited area Cross-point cut 28 mm Area Size in mm Remarks Type Number Ream weight in g/cm Front Paste here FrontSide Labels 25.4 Ambient temperature 40COr more Formats Recommended label formats Label arrangement Precautions Preprinting Leave an interval of 8 mm 0.3 in or greater Unit mm Miscellaneous Setup Mode Overview Chapter Organization Activating Setup Mode Initial setup mode printout Using Setup Mode DL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM Setup mode summary Exit setup mode, saving the new font and spacing Printing a List of Options Default settings at shipment Setting Required Options MENU1 Emulate Changing MENU1 MENU2 Options ESC/P2 DPL24C+XL24E Report QualityLetter Draft Times CHAR-WNormal CHAR-H Italics AttribNone Condnsd TOP-MRG German LangugeUSA Swedish LATIN-P ELOT928PG-DHN ISO-LTN Italic CHR-SETSET Graphic CR-CODE CR only EnableDisable CR & LF Feed Rghtend WrapEnd-of-line wrap. Causes a carriage return plus a line OVR-PRT Select MENU1 or MENU2 Change other MENU1 or MENU2 options as required Default does not reset options handled by Hardware ADJUST, or Config Changing Hardware Buffer WORD-LGBIT 2KBYTE2 DTR SPACE1XON/XOF REV-CHL Printer ignores CD Printer detects CD Changing Print Adjustment Options CUT-ORG CNT-ORGCntfine Cutfine CUT-ADJ FcntadjRcntadj DL6400/6600 Book Page 31 Friday, July 31, 1998 1142 AM Auto Changing Conﬁguration OptionsTearoff Manual Tearpos Visible Button TEAR-EN SECCutload Auto Loadtim ALL SetupLock CONT-PE DL6400/6600 Book Page 35 Friday, July 31, 1998 1142 AM PLY Changing Head Gap Adjustment OptionsAmount PLY POS.A POS.B POS.C POS.D Manual Resetting Default Values Select SAVE&END Using Diagnostic Functions Test printing SELF-TST Hex dump printing HEX-DUMP Sample hex dump Checking vertical print alignment V-ALMNT Bars offset to the left You can also exit setup mode to exit V-ALMNT Correct vertical printing alignment Reference Setup ModeFlowchart in -6 shows the setup mode for the Fujitsu Listed for IBM Proprinter XL24E and Epson ESC/P2 emulations Setup Mode Reference AGM LF code Performing Online Setup Print head Ribbon cassette Correct continuous forms loading DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM Troubleshooting To troubleshoot printer problems, follow the flowchart Troubleshooting Inspection Daily Inspection and MaintenanceMaintenance 11-2 Specifications Printer Specifications Printer specifications Parallel two pins Dimensions D86B-1138-C353 for DL6600 Pro Consumables and OptionsAptc D86B-1138-C359 for DL6600 Pro DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Command Sets Fujitsu DPL24C ESC T Condensed characters offDC2 Select underline type Pica 10 cpi Space Backspace Carriage return Elite 12 cpiESC M ESC P ESC LF Horizontal tab execution ESC O DC3 CanDC1 ESC = Bits 0 and 1 Font device selection ESC % m nSelect font m with source and style set by n Resident font ≤ n1 ≤ 255 0 ≤ n2 ≤ Select character spacingn/360 inch, font attributes≤ n1 ≤ 255 0 ≤ n2 ≤ = n1 ⋅ 256 + n2 Ex. n = Fixed 10 cpi 12 pt Istered ESC NUL m nBits 4 and 5 Speciﬁes the quality of characters to be reg Bit-Image Graphics Codabar nw-7 EAN EAN BEL Enable paper-out sensorSound bell Ignore the paper-out sensor Downld 0, Downld ESC % Cour 10, Prstg 12, ComprsdBOLDFCE, Pica 10, Corresp LETTER, REPORT, Draft ESC E ESC F NONE, ITALICS, CondnsdSHADOW, Bold ESC G ESC H CR-ONLY, CR & LF DC1/DC3 ENABLE, DisableNO-SLSH, Slash LF-ONLY, LF & CR Unchanged Normal Double DC4Unchanged Normal Double Single M4 controls character width ≤ t 1 ≤ 255, 0 ≤ t 2 ≤ 255, t 3 = 0, t 4 = 180 or Space Backspace Carriage return Elite characters onSet line spacing to 7/72 inch ESC D NUL ESC B NUL ESC Q # Ignore command 181 Code Clear input bufferC 1 c Downloading ESC EM R ESC EMESC EM E Underline on or off ESC n On n = 1, off n = Select line ESC n 1 n Set line spacing to n/360 inch 0 ≤ n ≤ ESC + n Space Backspace Carriage return Set eliteSet pica ⋅ 256/360 inch *1 Horizontal tab execution Set horizontal tabsESC D = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ ⋅ 256/360 inch *1 ESC C n = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ Character codes ≤ n 1 + n 2 ⋅ 256 ≤ ESC % n Delete characterDEL Graphics type m graphics ESC X m n 1 nESC * m n 1 n 2 data Print raster image graphics Enter online setup mode ESC e Online data ESC @ DL6400/6600 Book Page 32 Friday, July 31, 1998 1142 AM Interface Information Parallel Interface Dstb ACK Slct Inprm Ready to send data to the host. During This signal is set low when the printer isThis signal is used to indicate that data is Data transfer, it is used as data bit Data Transmission Timing Figure C-1 Data transmission timing Figure C-2 Data transmission timing CTS Serial InterfaceRTS Ready When the printer is turned onSerial Options ETX/ACK selectable Cable Wiring TD RD Figure C-1 Cable wiring DSR-enabled control ETX/ACK Serial ProtocolsON/XOFF Character Sets Those of set 2 also vary with the national character set DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 3 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 7 Friday, July 31, 1998 1142 AM LITHUA1 Lithuanian LITHUA2 Lithuanian MIK DL6400/6600 Book Page 10 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 11 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 12 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 13 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 15 Friday, July 31, 1998 1142 AM Ecma ECMA94 Macedon ABG ABY LATN2-TLITHUA2 MIK PG-MAC ELOT927 DL6400/6600 Book Page 18 Friday, July 31, 1998 1142 AM Using the LCD/LED Type Control Panel Control panel components Indicator lights LCD screen Buttons Unload Executes form feed Points to remember about basic menusMenus and functions Executes line feed Changes the font, print quality, and pitch To execute a form feed or line feed Executing a form feed or line feedExecuting a micro line feed To execute a micro line feed 1/180 inch per step Tearing off continuous forms Resetting the printerTo reset the printer To tear off continuous forms Changing print font, quality, and pitch temporarily Letter Report Draft Selecting MENU1 or MENU2 Setup mode initial menu appears Enabling or disabling lock modeEntering setup mode Exiting setup mode Using the Setup Menus Selecting options Starting functions Selections are not in effect until they are saved Save Exit from Setup SELF-TEST Alignment Example of operations Selecting options in MENU1 and MENU2 Saving changed options Using the Save function Exit from Setup Printing the self-test Press F1 until SELF-TEST appears under Func Correcting vertical character displacement Power-on Special Functions USE Save MessagesStop Exit Internal test Printer is performing its Where line 001 is the top-of-formWhere xxxx is -128 to +127 Appears for 2 seconds immediately Exit Stop GO MICRO↑ Exit Save Speed Incr Decr Messages indicating user-correctable problems Operational error messages Cover open Cover is open Shut the cover Error LCD model Table E-5 Warning errors list #EAppendixE Page 30 Wednesday, September 2, 1998 1005 AM Buffer overflow Download data Table E-6 lists nonfatal error messages alphabeticallySpace for download data, or check the format Or check the interface cable Prestg Messages indicating fatal errorsCour Compress Fatal Index Index Platen Platen knob IN-4 IN-5 IN-6 Fujitsu Offices C147-E041-03EN