Troubleshooting | Fujitsu DL6400 manual

DL6400/6600 Book Page 2 Friday, July 31, 1998 11:42 AM

Troubleshooting

Power lamp lights, but printer does not start printing.

Is interface cable	No
Is interface cable
connected correctly?
Yes
Yes

Is paper loaded?	No
Is paper loaded?
Yes
Yes

Is top cover	No
closed completely?
Yes
Yes

Is ribbon cassette	No
loaded correctly?
Yes
Yes

Is printer online?	No


Yes
Yes

Is ink ribbon used up?	Yes

No

Contact maintenance personnel

Secure the cable with lock pins (Page 2-5).

Load paper (Page 4-1).

Close the top cover completely.

Load the ribbon cassette correctly (Page 3-3).

Press the ONLINE button to place the printer online.

Replace the ribbon (Page 3-6).

10-2	User’s Manual

Image 135

Fujitsu DL6400 manual Troubleshooting

Contents

Wire dot matrix printers User’s Manual DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Declaration of Conformity DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM Trademark Acknowledgment DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Contents 10-1 Changing Head Gap Adjustment Options 12-1 11-1 IN-1 Image and graphics reproduction Introduction Package Contents Functions Parts Inside Or continuous forms width Lists the printer parts and functions Recommended Setting Up the Printer Removing Stopper CushionCheck that the jam removal lever is locked Installing the Paper Guide Insert the platen knob and align it with the gear teeth Installing the Platen Knob Plug the power cord into an outlet Connecting the Power Cord Connecting the Interface Cable DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Choosing a Cassette Installing the Ribbon Cassette Preparing the Ribbon Cassette Installing the Ribbon Cassette Close the top cover of the printer Removing the Ribbon Cassette Lift the reverse guide and remove the old ribbon Replacing the Subcassette Paper tape Knob Lock tabs B Turn on the printer power switch Loading PaperLoading Continuous Forms Front Loading Continuous Forms Front Tractor pins Paper holders Tractors Continuous forms Close the front cover of the printer Lower the cut-sheet tray Indicator Loading Forms Rear CuttingForms Turn on printer power Raise the paper guide. See Installing the Paper Guide onLoading Cut Sheets Align the cut-sheet guide with the reference point Open the front tray Cut-sheet guide Cut sheet Printing on Cut Sheets Cut sheet Continuous forms Returning to Continuous Forms Online UsingOperating the Printer Control Panel Locked FrictionFront Tractor Rear Tractor Load LF/FF Font Online + Tear OFF MenuTear OFF Paper Path Friction *2 PowerAlarm Online *2 Next Display Online *1 Turning Printer Power On Off Test Printing Test Printing Test printing sample Demonstration Pattern Printing Demonstration pattern Sensor Detection DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM Clearing Paper Jams Continuous Forms Front Top cover Print head Paper thickness lever Cut Sheets Cut Sheets DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Size Paper Specifications Continuous Forms Parts do not separate or Become misaligned easilyMisaligned Types of binding Single-sided zigzag spot gluing Combination of the other two 30 mm Inhibited area Cross-point cut 28 mm Area Size in mm Remarks Type Number Ream weight in g/cm Front Paste here FrontSide Labels Ambient temperature 40C Or more25.4 Formats Recommended label formats Label arrangement Preprinting Precautions Leave an interval of 8 mm 0.3 in or greater Unit mm Miscellaneous Overview Setup Mode Chapter Organization Activating Setup Mode Initial setup mode printout Mode Using Setup DL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM Setup mode summary Exit setup mode, saving the new font and spacing Printing a List of Options Default settings at shipment MENU1 Emulate Setting Required Options Changing MENU1 MENU2 Options DPL24C+ XL24EESC/P2 Draft QualityLetter Report CHAR-H CHAR-WNormal Times Condnsd AttribNone Italics TOP-MRG Swedish LangugeUSA German ISO-LTN ELOT928PG-DHN LATIN-P Graphic CHR-SETSET Italic CR & LF EnableDisable CR-CODE CR only OVR-PRT Rghtend WrapEnd-of-line wrap. Causes a carriage return plus a line Feed Change other MENU1 or MENU2 options as required Select MENU1 or MENU2 ADJUST, or Config Default does not reset options handled by Hardware Hardware Changing 2KBYTE2 WORD-LGBIT Buffer REV-CHL SPACE1XON/XOF DTR Printer detects CD Printer ignores CD Changing Print Adjustment Options Cutfine CNT-ORGCntfine CUT-ORG Fcntadj RcntadjCUT-ADJ DL6400/6600 Book Page 31 Friday, July 31, 1998 1142 AM Tearpos Visible Changing Conﬁguration OptionsTearoff Manual Auto Loadtim TEAR-EN SECCutload Auto Button CONT-PE SetupLock ALL DL6400/6600 Book Page 35 Friday, July 31, 1998 1142 AM PLY POS.A POS.B POS.C POS.D Manual Changing Head Gap Adjustment OptionsAmount PLY Select SAVE&END Resetting Default Values Using Diagnostic Functions Test printing SELF-TST Hex dump printing HEX-DUMP Sample hex dump Checking vertical print alignment V-ALMNT Bars offset to the left Correct vertical printing alignment You can also exit setup mode to exit V-ALMNT Listed for IBM Proprinter XL24E and Epson ESC/P2 emulations Setup ModeFlowchart in -6 shows the setup mode for the Fujitsu Reference Setup Mode Reference LF code AGM Performing Online Setup Print head Ribbon cassette Correct continuous forms loading DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM To troubleshoot printer problems, follow the flowchart Troubleshooting Troubleshooting Daily Inspection and Maintenance MaintenanceInspection 11-2 Specifications Printer Specifications Printer specifications Parallel two pins Dimensions D86B-1138-C359 for DL6600 Pro Consumables and OptionsAptc D86B-1138-C353 for DL6600 Pro DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Command Sets Fujitsu DPL24C Select underline type Condensed characters offDC2 ESC T ESC P Space Backspace Carriage return Elite 12 cpiESC M Pica 10 cpi ESC LF ESC O Horizontal tab execution ESC = CanDC1 DC3 Resident font ESC % m nSelect font m with source and style set by n Bits 0 and 1 Font device selection Select character spacingn/360 inch, font attributes ≤ n1 ≤ 255 0 ≤ n2 ≤ = n1 ⋅ 256 + n2 Ex. n =≤ n1 ≤ 255 0 ≤ n2 ≤ Fixed 10 cpi 12 pt ESC NUL m n Bits 4 and 5 Speciﬁes the quality of characters to be regIstered Bit-Image Graphics EAN Codabar nw-7 EAN Ignore the paper-out sensor Enable paper-out sensorSound bell BEL LETTER, REPORT, Draft Cour 10, Prstg 12, ComprsdBOLDFCE, Pica 10, Corresp Downld 0, Downld ESC % ESC G ESC H NONE, ITALICS, CondnsdSHADOW, Bold ESC E ESC F LF-ONLY, LF & CR DC1/DC3 ENABLE, DisableNO-SLSH, Slash CR-ONLY, CR & LF DC4 Unchanged Normal Double Single M4 controls character widthUnchanged Normal Double Space Backspace Carriage return Elite characters on Set line spacing to 7/72 inch≤ t 1 ≤ 255, 0 ≤ t 2 ≤ 255, t 3 = 0, t 4 = 180 or ESC B NUL ESC D NUL Downloading Ignore command 181 Code Clear input bufferC 1 c ESC Q # ESC EM ESC EM EESC EM R Underline on or off ESC n On n = 1, off n = ESC n 1 n Select line Space Backspace Carriage return Set elite Set picaSet line spacing to n/360 inch 0 ≤ n ≤ ESC + n = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ Horizontal tab execution Set horizontal tabsESC D ⋅ 256/360 inch *1 ⋅ 256/360 inch *1 ESC C n = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ ≤ n 1 + n 2 ⋅ 256 ≤ Character codes Delete character DELESC % n Print raster image graphics ESC X m n 1 nESC * m n 1 n 2 data Graphics type m graphics ESC @ Enter online setup mode ESC e Online data DL6400/6600 Book Page 32 Friday, July 31, 1998 1142 AM Parallel Interface Interface Information ACK Dstb Slct Inprm Data transfer, it is used as data bit This signal is set low when the printer isThis signal is used to indicate that data is Ready to send data to the host. During Figure C-1 Data transmission timing Data Transmission Timing Figure C-2 Data transmission timing Serial Interface RTSCTS ETX/ACK selectable When the printer is turned onSerial Options Ready TD RD Cable Wiring Figure C-1 Cable wiring DSR-enabled control Serial Protocols ON/XOFFETX/ACK Those of set 2 also vary with the national character set Character Sets DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 3 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 7 Friday, July 31, 1998 1142 AM LITHUA1 Lithuanian LITHUA2 Lithuanian MIK DL6400/6600 Book Page 10 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 11 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 12 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 13 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 15 Friday, July 31, 1998 1142 AM Ecma ECMA94 PG-MAC ELOT927 LATN2-TLITHUA2 MIK Macedon ABG ABY DL6400/6600 Book Page 18 Friday, July 31, 1998 1142 AM Using the LCD/LED Type Control Panel Control panel components LCD screen Indicator lights Unload Buttons Points to remember about basic menus Menus and functionsExecutes form feed Changes the font, print quality, and pitch Executes line feed To execute a micro line feed 1/180 inch per step Executing a form feed or line feedExecuting a micro line feed To execute a form feed or line feed To tear off continuous forms Resetting the printerTo reset the printer Tearing off continuous forms Changing print font, quality, and pitch temporarily Letter Report Draft Selecting MENU1 or MENU2 Enabling or disabling lock mode Entering setup modeSetup mode initial menu appears Exiting setup mode Selecting options Using the Setup Menus Selections are not in effect until they are saved Starting functions Example of operations Save Exit from Setup SELF-TEST Alignment Saving changed options Selecting options in MENU1 and MENU2 Using the Save function Exit from Setup Press F1 until SELF-TEST appears under Func Printing the self-test Correcting vertical character displacement Power-on Special Functions Exit MessagesStop USE Save Appears for 2 seconds immediately Where line 001 is the top-of-formWhere xxxx is -128 to +127 Internal test Printer is performing its Exit Stop GO Speed Incr Decr MICRO↑ Exit Save Operational error messages Messages indicating user-correctable problems LCD model Cover open Cover is open Shut the cover Error Table E-5 Warning errors list #EAppendixE Page 30 Wednesday, September 2, 1998 1005 AM Buffer overflow Or check the interface cable Table E-6 lists nonfatal error messages alphabeticallySpace for download data, or check the format Download data Compress Messages indicating fatal errorsCour Prestg Fatal Index Index Platen Platen knob IN-4 IN-5 IN-6 Fujitsu Offices C147-E041-03EN