Manuals / Fujitsu / Computer Equipment / Printer

Fujitsu DL6400 manual Troubleshooting

Models: DL6400

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DL6400/6600 Book Page 2 Friday, July 31, 1998 11:42 AM

Troubleshooting

Power lamp lights, but printer does not start printing.

Is interface cable	No
Is interface cable
connected correctly?
Yes
Yes

Is paper loaded?	No
Is paper loaded?
Yes
Yes

Is top cover	No
closed completely?
Yes
Yes

Is ribbon cassette	No
loaded correctly?
Yes
Yes

Is printer online?	No


Yes
Yes

Is ink ribbon used up?	Yes

No

Contact maintenance personnel

Secure the cable with lock pins (Page 2-5).

Load paper (Page 4-1).

Close the top cover completely.

Load the ribbon cassette correctly (Page 3-3).

Press the ONLINE button to place the printer online.

Replace the ribbon (Page 3-6).

10-2	User’s Manual

Image 135

Fujitsu DL6400 manual Troubleshooting

Contents

Wire dot matrix printers User’s Manual DL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Declaration of Conformity DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM Trademark Acknowledgment DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Contents 10-1 Changing Head Gap Adjustment Options12-1 11-1IN-1 Image and graphics reproduction IntroductionPackage ContentsFunctions PartsInside Or continuous forms width Lists the printer parts and functionsRecommended Setting Up the Printer Removing Stopper CushionCheck that the jam removal lever is locked Installing the Paper Guide Insert the platen knob and align it with the gear teeth Installing the Platen KnobPlug the power cord into an outlet Connecting the Power CordConnecting the Interface Cable DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Choosing a Cassette Installing the Ribbon CassettePreparing the Ribbon Cassette Installing the Ribbon Cassette Close the top cover of the printer Removing the Ribbon Cassette Lift the reverse guide and remove the old ribbon Replacing the SubcassettePaper tape Knob Lock tabs B Turn on the printer power switch Loading PaperLoading Continuous Forms Front Loading Continuous Forms Front Tractor pins Paper holders Tractors Continuous forms Close the front cover of the printer Lower the cut-sheet trayIndicator Loading Forms Rear CuttingForms Turn on printer power Raise the paper guide. See Installing the Paper Guide onLoading Cut Sheets Align the cut-sheet guide with the reference point Open the front trayCut-sheet guide Cut sheet Printing on Cut Sheets Cut sheet Continuous forms Returning to Continuous Forms Online UsingOperating the Printer Control PanelLocked FrictionFront Tractor Rear TractorLoad LF/FFFont Online + Tear OFF MenuTear OFF Paper PathFriction *2 PowerAlarm Online *2Next Display Online *1Turning Printer Power On Off Test Printing Test Printing Test printing sample Demonstration Pattern Printing Demonstration pattern Sensor Detection DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM Clearing Paper Jams Continuous Forms Front Top cover Print head Paper thickness lever Cut Sheets Cut Sheets DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM Size Paper SpecificationsContinuous Forms Parts do not separate or Become misaligned easilyMisaligned Types of binding Single-sided zigzag spot gluing Combination of the other two30 mm Inhibited area Cross-point cut 28 mm Area Size in mm Remarks Type Number Ream weight in g/cm Front Paste here FrontSide Labels Ambient temperature 40C Or more25.4 Formats Recommended label formats Label arrangement Preprinting PrecautionsLeave an interval of 8 mm 0.3 in or greater Unit mm Miscellaneous Overview Setup ModeChapter Organization Activating Setup Mode Initial setup mode printout Mode Using SetupDL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM Setup mode summary Exit setup mode, saving the new font and spacing Printing a List of Options Default settings at shipment MENU1 Emulate Setting Required OptionsChanging MENU1 MENU2 Options DPL24C+ XL24EESC/P2 Draft QualityLetter ReportCHAR-H CHAR-WNormal TimesCondnsd AttribNone ItalicsTOP-MRG Swedish LangugeUSA GermanISO-LTN ELOT928PG-DHN LATIN-PGraphic CHR-SETSET ItalicCR & LF EnableDisable CR-CODE CR onlyOVR-PRT Rghtend WrapEnd-of-line wrap. Causes a carriage return plus a line FeedChange other MENU1 or MENU2 options as required Select MENU1 or MENU2ADJUST, or Config Default does not reset options handled by HardwareHardware Changing2KBYTE2 WORD-LGBIT BufferREV-CHL SPACE1XON/XOF DTRPrinter detects CD Printer ignores CDChanging Print Adjustment Options Cutfine CNT-ORGCntfine CUT-ORGFcntadj RcntadjCUT-ADJ DL6400/6600 Book Page 31 Friday, July 31, 1998 1142 AM Tearpos Visible Changing Conﬁguration OptionsTearoff Manual AutoLoadtim TEAR-EN SECCutload Auto ButtonCONT-PE SetupLock ALLDL6400/6600 Book Page 35 Friday, July 31, 1998 1142 AM PLY POS.A POS.B POS.C POS.D Manual Changing Head Gap Adjustment OptionsAmount PLYSelect SAVE&END Resetting Default ValuesUsing Diagnostic Functions Test printing SELF-TST Hex dump printing HEX-DUMP Sample hex dump Checking vertical print alignment V-ALMNT Bars offset to the left Correct vertical printing alignment You can also exit setup mode to exit V-ALMNTListed for IBM Proprinter XL24E and Epson ESC/P2 emulations Setup ModeFlowchart in -6 shows the setup mode for the Fujitsu ReferenceSetup Mode Reference LF code AGMPerforming Online Setup Print head Ribbon cassette Correct continuous forms loading DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM To troubleshoot printer problems, follow the flowchart TroubleshootingTroubleshooting Daily Inspection and Maintenance MaintenanceInspection 11-2 Specifications Printer Specifications Printer specifications Parallel two pins Dimensions D86B-1138-C359 for DL6600 Pro Consumables and OptionsAptc D86B-1138-C353 for DL6600 ProDL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM Command Sets Fujitsu DPL24C Select underline type Condensed characters offDC2 ESC TESC P Space Backspace Carriage return Elite 12 cpiESC M Pica 10 cpiESC LF ESC O Horizontal tab executionESC = CanDC1 DC3Resident font ESC % m nSelect font m with source and style set by n Bits 0 and 1 Font device selectionSelect character spacingn/360 inch, font attributes ≤ n1 ≤ 255 0 ≤ n2 ≤ = n1 ⋅ 256 + n2 Ex. n =≤ n1 ≤ 255 0 ≤ n2 ≤ Fixed 10 cpi 12 pt ESC NUL m n Bits 4 and 5 Speciﬁes the quality of characters to be regIstered Bit-Image Graphics EAN Codabar nw-7 EANIgnore the paper-out sensor Enable paper-out sensorSound bell BELLETTER, REPORT, Draft Cour 10, Prstg 12, ComprsdBOLDFCE, Pica 10, Corresp Downld 0, Downld ESC %ESC G ESC H NONE, ITALICS, CondnsdSHADOW, Bold ESC E ESC FLF-ONLY, LF & CR DC1/DC3 ENABLE, DisableNO-SLSH, Slash CR-ONLY, CR & LFDC4 Unchanged Normal Double Single M4 controls character widthUnchanged Normal Double Space Backspace Carriage return Elite characters on Set line spacing to 7/72 inch≤ t 1 ≤ 255, 0 ≤ t 2 ≤ 255, t 3 = 0, t 4 = 180 or ESC B NUL ESC D NULDownloading Ignore command 181 Code Clear input bufferC 1 c ESC Q #ESC EM ESC EM EESC EM R Underline on or off ESC n On n = 1, off n = ESC n 1 n Select lineSpace Backspace Carriage return Set elite Set picaSet line spacing to n/360 inch 0 ≤ n ≤ ESC + n = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ Horizontal tab execution Set horizontal tabsESC D ⋅ 256/360 inch *1⋅ 256/360 inch *1 ESC C n = 2, n 2 = ≤ d 1 ≤ 255 0 ≤ d 2 ≤ ≤ n 1 + n 2 ⋅ 256 ≤ Character codesDelete character DELESC % n Print raster image graphics ESC X m n 1 nESC * m n 1 n 2 data Graphics type m graphicsESC @ Enter online setup mode ESC e Online dataDL6400/6600 Book Page 32 Friday, July 31, 1998 1142 AM Parallel Interface Interface InformationACK DstbSlct Inprm Data transfer, it is used as data bit This signal is set low when the printer isThis signal is used to indicate that data is Ready to send data to the host. DuringFigure C-1 Data transmission timing Data Transmission TimingFigure C-2 Data transmission timing Serial Interface RTSCTS ETX/ACK selectable When the printer is turned onSerial Options ReadyTD RD Cable WiringFigure C-1 Cable wiring DSR-enabled control Serial Protocols ON/XOFFETX/ACK Those of set 2 also vary with the national character set Character SetsDL6400/6600 Book Page 2 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 3 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 4 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 5 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 6 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 7 Friday, July 31, 1998 1142 AM LITHUA1 Lithuanian LITHUA2 Lithuanian MIK DL6400/6600 Book Page 10 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 11 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 12 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 13 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 14 Friday, July 31, 1998 1142 AM DL6400/6600 Book Page 15 Friday, July 31, 1998 1142 AM Ecma ECMA94 PG-MAC ELOT927 LATN2-TLITHUA2 MIK Macedon ABG ABYDL6400/6600 Book Page 18 Friday, July 31, 1998 1142 AM Using the LCD/LED Type Control Panel Control panel components LCD screen Indicator lightsUnload ButtonsPoints to remember about basic menus Menus and functionsExecutes form feed Changes the font, print quality, and pitch Executes line feedTo execute a micro line feed 1/180 inch per step Executing a form feed or line feedExecuting a micro line feed To execute a form feed or line feedTo tear off continuous forms Resetting the printerTo reset the printer Tearing off continuous formsChanging print font, quality, and pitch temporarily Letter Report Draft Selecting MENU1 or MENU2 Enabling or disabling lock mode Entering setup modeSetup mode initial menu appears Exiting setup mode Selecting options Using the Setup MenusSelections are not in effect until they are saved Starting functionsExample of operations Save Exit from Setup SELF-TEST AlignmentSaving changed options Selecting options in MENU1 and MENU2Using the Save function Exit from Setup Press F1 until SELF-TEST appears under Func Printing the self-testCorrecting vertical character displacement Power-on Special Functions Exit MessagesStop USE SaveAppears for 2 seconds immediately Where line 001 is the top-of-formWhere xxxx is -128 to +127 Internal test Printer is performing itsExit Stop GO Speed Incr Decr MICRO↑ Exit SaveOperational error messages Messages indicating user-correctable problemsLCD model Cover open Cover is open Shut the cover ErrorTable E-5 Warning errors list #EAppendixE Page 30 Wednesday, September 2, 1998 1005 AM Buffer overflow Or check the interface cable Table E-6 lists nonfatal error messages alphabeticallySpace for download data, or check the format Download dataCompress Messages indicating fatal errorsCour PrestgFatal Index Index Platen Platen knob IN-4 IN-5 IN-6 Fujitsu Offices C147-E041-03EN