BTC4043E The command-line interface command failed. A communication error occurred. Verify that the common agent is registered and active on port port_number.

Explanation: This message is displayed when command-line interface command invocation fails due to a communication problem with the common agent. The communication failure might be caused by one of the following reasons:

vThe common agent is not active.

vThe common agent does not have valid security credentials.

vAn attempt was made to contact the common agent on an incorrect port.

vThe connection established with the common agent was terminated.

System action: If the common agent is running, it will continue to run. It will continue to listen for incoming connections and command-line interface requests.

Administrator Response: Verify that the common agent is both active and registered, and that the correct port was specified for command-line interface command invocation. If the problem persists, contact customer support.

BTC4044W The common agent port in the properties file is not an integer. The default port, port_number, will be used.

Explanation: The command-line interface attempts to determine the port on which to contact the common agent by reading the contents of its properties file. This warning is displayed if the value associated with the port property in the common agent properties file is not an integer. The port must be an integer.

System action: The command-line interface will attempt to contact the common agent on the specified default common agent port.

Administrator Response: Set the value associated with the ep.port property in the common agent properties file to the port on which the common agent runs.

BTC4045E The connection from IP_address was rejected.

Explanation: Another entity attempted to connect to the common agent, but was rejected. The connection was probably rejected because of one of the following reasons:

vThe common agent does not have valid credentials, which might means it failed to register, or a time synchronization issue exists between the common agent and the agent manager.

vThe entity that tried to connect to the common agent does not have either a valid resource manager or valid agent manager credentials. Note: Communication between common agents is not allowed.

vThe entity that attempted to connect to the common agent did not send the information required to establish the connection.

vAn I/O error occurred.

System action: After rejecting the incoming connection, the common agent returned began to listening on the port specified in its properties file.

Administrator Response: Verify that both the common agent and the entity that is attempting to contact it, has valid credentials. If the problem persists, contact customer support.

BTC4046I config_file

Explanation: No additional information is available for this message.

BTC4047I service_name

Explanation: No additional information is available for this message.

BTC5000I

The monitoring service was successfully

 

started and deployed.

Explanation: The monitoring service was successfully started and deployed.

BTC5001I

The monitoring service was successfully

 

stopped and undeployed.

Explanation: The monitoring service was successfully stopped and undeployed.

BTC5002I

The subagent subagent bundle has been

 

successfully registered as a status

 

provider.

Explanation: The specified subagent bundle was successfully registered as a status provider. The subagent bundle can now begin providing status to the common agent. No user action is necessary.

BTC5006I

The process_name status collection

 

process is starting.

Explanation: No additional information is available for this message.

196Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

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IBM 51 manual BTC4045E The connection from IPaddress was rejected, BTC4046I configfile, BTC4047I servicename