v### is 3-digit unique serial or message number.

vZ is the severity code indicator, including the following indicators:

Severity

Description

code

 

 

 

I

Informational message. The message provides information or feedback

 

about normal events that have occurred or are occurring, but do not require

 

you to take action. The message might also request that you provide

 

information in instances where the outcome of the information you provide

 

will not be negative.

 

 

W

Warning message. The message indicates that potentially undesirable

 

conditions have occurred or could occur, but the program can continue.

 

Warning messages might ask you to make a decision before processing

 

continues.

 

 

E

Error message. The message indicates an error that requires an intervention

 

or correction before the program can continue.

 

 

Message elements

Each message includes a message ID, message text, and explanation text. Some messages also include action text when the user can take an action.

Example:

COPDEX101E A security exception occurred while the system parsed the profile XML file.

Explanation: The ITM Obtain OS Profiles workflow generates an XML file that contains the list of profiles installed in Tivoli Management Agent. This profile XML file is copied to the IBM Tivoli Provisioning Manager and then it is parsed by the Profile XML Parser. The XML parser cannot read the profile XML

file because a security error occurred. This is a file permissions issue. Either the parent directory of the profile XML file is missing appropriate file permissions, or the profile XML file is missing the appropriate file permissions.

Operator response: Verify that the login user is assigned read and write access to the parent directory of the ProfileXMLParser.

Message ID

String of 10 alphanumeric characters that uniquely identifies the message. In the preceding example, the message ID is COPDEX101E.

Message text

Explains the reason for the message, what the message means, and possible causes of the message with recommended steps you can take (for those messages that require some action on your part). In the preceding example, the message text is: A security exception occurred while the system parsed the profile XML file.

Explanation

Contains additional information about the cause of the message, and describes the action that the system took or will take. In the example, the explanation follows the label Explanation.

Action

Describes what you must do to proceed, to recover from the error, or to prevent a problem from occurring. Actions can include:

Action title

Description

 

 

System Action

Describes the reaction of the system to the condition that caused it

 

to display this message.

 

 

Operator Response

Describes what response you might be able to take.

 

 

36Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

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IBM 51 manual Message elements, Message ID, Message text, Explanation, Action