IBM 51 manual Agent Manager messages, Value specified is value. The default, BTC5073I command args

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BTC5068I The upgrade of the common agent failed. Look in the common agent installation log at logs/agentInstall.log for more information.

Explanation: No additional information is available for this message.

BTC5069E The upgrade status retrieved from the logs/install/epInstallStatus.log file contained the following unrecognized value: unrecognized_status

Explanation: The value for the upgrade status was not one of the defined values.

Administrator Response: Collect the common agent logs and properties files, and contact customer support.

BTC5070I

The IP address of the common agent has

 

changed. The detected IP addresses are

 

the following ones: IP_addresses The

 

updated configuration status will be

 

sent to the agent manager.

Explanation: No additional information is available for this message.

BTC5071E The agent query can not be run because there is a problem with the certificate or because the common agent has not yet registered with the agent manager.

Explanation: This message indicates a communication problem between the common agent and the agent manager. The communication failure might be caused by one of the following reasons:

vThe common agent does not have valid security credentials.

vThe common agent has not yet registered with the agent manager.

System action: The common agent will continue to run but cannot report status to the agent manager.

Administrator Response: Verify that the common agent is registered, and that it has valid security credentials.

BTC5072E

The time interval for IP address polling

 

that is specified in the

 

ipaddress.poll.timeinterval key in the

 

endpoint.properties file is not a valid

 

positive integer. This value should be

 

within range min_value and max_value.

 

The value specified is value. The default

 

value of 300 seconds will be used.

Explanation: The ipaddress.poll.timeinterval key in the endpoint.properties file controls how often the common agent checks the IP address of the common agent for changes.

Administrator Response: Correct the value in the ipaddress.poll.timeinterval property and restart the common agent. Specify the polling interval in seconds. For example, to set the interval to 2 minutes, set the property as follows:

ipaddress.poll.timeinterval = 120

BTC5073I command [args]

Explanation: The translatable part of the agentcli command’s output.

BTC5074E The common agent registration failed. The failure was caused by exception: exception

Explanation: The common agent was not able to register. It describes reason.

Administrator Response: No action required.

Agent Manager messages

CTGEM0000E An error occurred while loading information from the agent manager configuration file, AgentManager.properties.

Explanation: An error occurred while loading the agent manager configuration information from the AgentManager.properties file.

System action: Agent manager initialization stops. The agent manager is not operational.

Administrator Response: Make sure that the agent manager configuration file (AgentManager.properties) is in the correct location, and then restart the agent manager. If the problem continues, contact IBM Customer Support.

CTGEM0001E The agent certificate request listener was not loaded. The listener class name is listener_class_name.

Explanation: An error occurred while loading the listener specified by listener_class_name. The agent certificate request listener was not loaded.

System action: The function provided by the specified agent certificate request listener will not be available. The absence of a certificate request listener can result in the rejection of all agent registration attempts.

Administrator Response: Check the WebSphere application server message and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is

202Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

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IBM 51 manual Agent Manager messages, Value specified is value. The default, Value of 300 seconds will be used