IBM 51 manual

Programmer response: If the exception indicates that the class was not found (ClassNotFoundException), make sure that the name of the class is spelled correctly in the Registration.Listeners.Agent.Issue property of the agent manager configuration file (AgentManager.properties). If the name of the class is correct, make sure that the class is in the class path of the agent manager.

If the exception is ClassCastException, then the specified class does not implement the appropriate interface, and is thus not a valid agent certificate issued listener. Modify your program and try again.

CTGEM0005E A configuration update listener was not loaded. The listener class name is listener_class_name.

Explanation: The listener specified by

listener_class_name was not loaded as a configuration update listener.

System action: The function provided by the specified configuration update listener is not available.

Administrator Response: Check the application server log and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is not turned on, you might have to turn tracing on and restart the application server.

If the exception indicates an I/O error (IOException), try to restart the application server. If the problem continues, there might be either a problem with the file system permissions or a disk failure.

For other errors, contact IBM Customer Support.

Programmer response: If the exception indicates that the class was not found (ClassNotFoundException), make sure that the name of the class is spelled correctly in the Config.Listener.Agent and Config.Listener.Manager properties of the agent manager configuration file (AgentManager.properties). If the name of the class is correct, make sure that the class is in the class path of the agent manager.

If the exception is ClassCastException, then the specified class does not implement the appropriate interface, and is thus not a valid configuration update listener. Modify your program and try again.

CTGEM0006E The renewal of a certificate was rejected because a certificate in its chain of trust was revoked.

The distinguished name (DN) of the rejected certificate is "rejected_distinguished_name".

The distinguished name of the revoked certificate is "revoked_distinguished_name".

Explanation: A certificate cannot be renewed if a

certificate in its chain of trust has been revoked.

System action: In addition to logging this message in the agent manager message and trace files, the agent manager throws an exception to notify the calling program about the problem.

Administrator Response: Identify the computer system that is trying to renew its certificate and determine whether it should be allowed to reregister. If you want to allow the computer system to register as an agent, ask for agent recovery. If you do not want it to reregister, no action is required.

CTGEM0007E The renewal of a certificate was rejected because a valid trust path to the certificate authority was not found. The distinguished name (DN) of the rejected certificate is "rejected_distinguished_name".

Explanation: A certificate cannot be renewed without a trust path to the certificate authority. The certificate that was submitted for renewal might have been generated by a different certificate authority. For example, you typically use a different certificate authority in a test environment than you do in your production environment. If you created an agent in a test environment and did not completely reconfigure it for the production environment, you will receive this message.

In addition to logging this message in the agent manager message and trace files, the agent manager throws an exception to notify the calling program about the problem.

Administrator Response: Make sure that all of the certificates for this agent or resource manager are issued by the certificate authority for your environment, or force it to reregister.

CTGEM0008W A certificate was renewed even though the associated information was not in the agent registry. The distinguished name (DN) of the renewed certificate is "renewal_distinguished_name".

Explanation: The certificate to be renewed is signed and valid, but is not listed in the agent registry. The certificate is renewed and its information is added to the registry.

CTGEM0009E The agent manager cannot create the public / private key pair of type key_pair_type using algorithm key_pair_algorithm.

Explanation: The agent manager is unable to create a public / private key pair of type key_pair_type using the algorithm key_pair_algorithm.

204Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide