IBM 51 manual

4.Make sure that the common agent has write permission to the relative_path target directory. This path is relative to the common agent installation directory.

After you correct the problem, start the upgrade again.

BTC5053E The upgrade bundle cannot look up the deployer service.

Explanation: The deployer service is used to copy the image to the common agent. Because the deployer service was not found, the upgrade cannot continue.

System action: The upgrade of the common agent stopped and the version of the common agent has not been changed.

Administrator Response: Collect the common agent logs and contact customer support.

BTC5054E The upgrade bundle cannot create the URL for the agent manager context root. The common agent configuration for the agent manager contains the agent manager host value of AM_host and the agent manager public port number AM_public_port. One or both of these values is incorrect.

Explanation: The upgrade bundle constructs an HTTP URL in the form of http://AM_host:AM_public_port/ AgentMgr/... to download the needed information from the agent manager. This error indicates that the URL cannot be created because one of the AM_host or AM_public_port values is null.

System action: The upgrade of the common agent stopped and the version of the common agent has not been changed.

Administrator Response: Verify that the endpoint.properties file has valid values for the AgentManagerQuery.host and ARS.port.public keys.

If the values are correct, collect the common agent logs and properties files, and then contact customer support.

BTC5055E The upgrade bundle cannot invoke the system_command system command. Look in the logs/upgradeAgentTrace.log and logs/upgradeAgentMessage.log files for information about the exception: exception

Explanation: A system command that is required for the upgrade failed with the exception exception.

System action: The upgrade of the common agent stops and the version of the common agent is unchanged.

Administrator Response: Collect the common agent logs and contact customer support.

BTC5057I	This error code indicates that a specific
	key was not found in the
	CAUpgrade.properties file. Look for the
	previously logged message BTC5049E in
	the logs/upgradeAgentMessage.log file
	in the logs directory for more
	information about the key that could
	not be found.

Explanation: You are checking the status of the upgrade after it failed, recovered from the error, and restarted, so this command does not have access to the complete context of the error. To get the details of the error, such as the specific key that was incorrect, look in the logs for the message that was recorded when the error occurred.

BTC5058I	This error code indicates that the
	upgrade response file could not be
	created. The response file is used to
	drive the upgrade portion of the
	common agent installation. Look for the
	previously logged message BTC5050E in
	the logs/upgradeAgentMessage.log file
	in the logs directory for more
	information about the error that
	occurred.

Explanation: You are checking the status of the upgrade after it failed, recovered from the error, and restarted, so this command does not have access to the complete context of the error. To get the details of the error, such as the specific exception, look in the logs for the message that was recorded when the error occurred.

BTC5059I	This error code indicates that a system
	command failed. Look for the
	previously logged message BTC5055E in
	the logs/upgradeAgentMessage.log file
	in the logs directory for more
	information about the error that
	occurred.

Explanation: You are checking the status of the upgrade after it failed, recovered from the error, and restarted, so this command does not have access to the complete context of the error. To get the details of the error, such as the specific system command that failed, look in the logs for the message that was recorded when the error occurred.

BTC5060I	This error code indicates that there was
	an error unpacking an image file. The
	image is either the common agent
	installation image or the JRE image.
	Look for the previously logged message
	BTC5051E in the logs/
	upgradeAgentMessage.log file in the
	logs directory for more information

200Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide