Table 10. Agent manager installation log files
Log file name Description
AMReturnValues.log Summary of return values of the steps of the
agent manager installation. If the agent
manager was installed silently, check this log
for the results of each step of the installation.
If you installed using the agent manager
installation wizard, this information is
displayed automatically. If you are performing

a silent installation, check this log for a

step-by-step summary of the installation’s
results.
am_install.log InstallShield MultiPlatform (ISMP) log for the
installation of the agent manager. Check this
log first to verify that the agent manager
installed properly and that the agent manager
is started.
am_upgrade.log Information about whether a new installation
was performed or an existing version of the
agent manager was found on the system and
upgraded.
auth_stdout.log
auth_stderr.log
Standard output and standard error logs for
the AuthXMLUpdate program.
certGen_stdout.log
certGen_stderr.log
Standard output and standard error logs for
generating the root certificate for the agent
manager certificate authority.
datastore_stdout.log
datastore_stderr.log
Standard output and standard error logs for
creating and initializing the tables in the
registry database.
db_stdout.log
db_stderr.log
Standard output and standard error logs for
creating the registry database.
encrypt_stdout.log
encrypt_stderr.log
Standard output and standard error logs for
the EncryptAMProps program.
guid_install.log
guid_stdout.log
guid_stderr.log
Standard output and standard error logs for
installing the Tivoli globally unique identifier
(GUID).
msg_EPM_Install.log
trace_EPM_Install.log
Messages and trace information generated
during the installation and configuration of the
agent manager applications in WebSphere
Application Server.
startserver_stdout.log
startserver_stderr.log
Standard output and standard error logs for
starting the agent manager application server
under WebSphere.
jacl/amApp_out.log
jacl/amApp_err.log
Standard output and standard error logs
generated while installing the AgentManager
and AgentRecoveryService applications and
.WAR files. These logs are generated by the

EPMInstallApp.jacl configuration script.

80 Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide