CTGEM0042I The agent manager successfully revoked one or more certificates assigned to the component with managed element GUID GUID.

Explanation: The agent manager successfully revoked the registration of a certificate for a component identified by GUID, which is a type 3 GUID.

CTGEM0043E The agent manager received the exception exception while attempting to run the query query with a desired Detail Level of detail.

Explanation: An error occurred while running a query against the registry.

System action: No common agents are returned from a failed query attempt. The caller of the query will not be able to display or process any results.

Administrator Response: Check the WebSphere application server message and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is not turned on, you might have to turn tracing on, restart the application server, and rerun the query.

Gather the log files and contact IBM Customer Support.

Programmer response: A query may consist of SQL provided by the Agent Manager itself, or written by a Resource Manager using the Agent Manager. Failing Resource Manager queries should be examined to verify that the generated SQL is valid, by attempting to run an identical query directly against the database.

Failures which occur when running Agent Manager provided SQL should be reported to the Agent Manager development team.

CTGEM0043I The agent manager successfully revoked one or more certificates associated with the components installed on the operating system with

GUID GUID.

Explanation: The agent manager successfully revoked one or more certificates for a component identified by GUID, which is a type 1 (operating system) GUID.

CTGEM0044I The resource manager registration user ID user_ID was disabled because too many registration attempts for this ID failed. The final failed attempt was received from IP address IP_address. The ID will be reenabled in seconds seconds.

Explanation: The user ID user_ID was disabled because it exceeded the threshold for resource manager registration failures. Either the user ID does not exist or the password that was specified in the registration

request does not match the password in the Authorization.xml file. Each registration failure is logged as message CTGEM0037E.

The account will automatically be reenabled after seconds seconds. The number of registration attempts that are allowed before the ID is locked and the length of the lockout interval are set in the agent manager configuration file (AgentManager.properties).

CTGEM0045I The resource manager registration user ID "user_ID" was reenabled for resource manager registration.

Explanation: No additional information is available for this message.

CTGEM0046E Information cannot be loaded from the agent manager configuration file, AgentManager.properties.

Explanation: An error occurred while loading the configuration information from the AgentManager.properties.

Administrator Response: Make sure that the AgentManager.properties file is in the WEB-INF/classes/resources directory of the AgentManager.war file and that the file is readable. When the file is available and readable, retry the operation. If the problem continues, contact IBM Customer Support.

CTGEM0047E The registration encryption keystore file cannot be accessed because the following exception occurred: exception

Explanation: The specified exception occurred while attempting to read the registration encryption keystore file. The location of this file is specified by the REG.keyPWfile.name property in the file AgentManager.properties. The location is relative to the directory specified by the ARS.directory property in the same AgentManager.properties file.

Administrator Response: Follow these steps to verify that the information needed to locate the registration encryption keystore file is available:

1.Ensure that the agent manager properties file (AgentManager.properties) is in the WEB-INF/classes/resources directory of the AgentManager.war file and that the file is readable.

2.Ensure that the directory pointed to by the ARS.directory property in the AgentManager.properties file exists and is readable.

3.Ensure that the value of the REG.keyPWfile.name property in the AgentManager.properties file points to a readable registration encryption keystore file. The location of this file is relative to the directory specified by ARS.directory.

210Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

Page 222
Image 222
IBM 51 manual Guid Guid