not turned on, you might have to turn tracing on and restart the application server.

If the exception indicates an I/O error (IOException), try to restart the application server. If the problem continues, there might be either a problem with the file system permissions or a disk failure.

For other errors, contact IBM Customer Support.

Programmer response: If the exception indicates that the class was not found (ClassNotFoundException), make sure that the name of the class is spelled correctly in the Registration.Listeners.Agent.Request property of the agent manager configuration file (AgentManager.properties). If the name of the class is correct, make sure that the class is in the class path of the agent manager.

If the exception is ClassCastException, then the specified class does not implement the appropriate interface, and is thus not a valid agent certificate request listener. Modify your program and try again.

CTGEM0002E The manager certificate request listener was not loaded. The listener class name is listener_class_name.

Explanation: An error occurred while loading the listener specified by listener_class_name. The manager certificate request listener was not loaded.

System action: The function provided by the specified manager certificate request listener will not be available. The absence of a certificate request listener can result in the rejection of all resource manager registration attempts.

Administrator Response: Check the application server log and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is not turned on, you might have to turn tracing on and restart the application server.

If the exception indicates an I/O error (IOException), try to restart the application server. If the problem continues, there might be either a problem with the file system permissions or a disk failure.

For other errors, contact IBM Customer Support.

Programmer response: If the exception indicates that the class was not found (ClassNotFoundException), make sure that the name of the class is spelled correctly in the Registration.Listeners.Manager.Request property of the agent manager configuration file (AgentManager.properties). If the name of the class is correct, make sure that the class is in the class path of the agent manager.

If the exception is ClassCastException, then the specified class does not implement the appropriate interface, and is thus not a valid manager certificate request listener. Modify your program and try again.

CTGEM0003E A manager certificate issued listener was not loaded. The listener class name is listener_class_name.

Explanation: An error occurred while loading the listener specified by listener_class_name. The manager certificate issued listener was not loaded.

System action: The function provided by the specified manager certificate issued listener will not be available.

Administrator Response: Check the application server log and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is not turned on, you might have to turn tracing on and restart the application server.

If the exception indicates an I/O error (IOException), try to restart the application server. If the problem continues, there might be either a problem with the file system permissions or a disk failure.

For other errors, contact IBM Customer Support.

Programmer response: If the exception indicates that the class was not found (ClassNotFoundException), make sure that the name of the class is spelled correctly in the Registration.Listeners.Manager.Issue property of the agent manager configuration file (AgentManager.properties). If the name of the class is correct, make sure that the class is in the class path of the agent manager.

If the exception is ClassCastException, then the specified class does not implement the appropriate interface, and is thus not a valid manager certificate issued listener. Modify your program and try again.

CTGEM0004E The agent certificate issued listener was not loaded. The listener class name is listener_class_name.

Explanation: An error occurred while loading the agent certificate issued listener specified by listener_class_name.

System action: The function provided by the specified agent certificate issued listener will not be available.

Administrator Response: Check the application server log and trace files. Look at the log information that is generated with this error to determine the name of the exception. The name of the exception typically indicates the problem. If tracing is not turned on, you might have to turn tracing on and restart the application server.

If the exception indicates an I/O error (IOException), try to restart the application server. If the problem continues, there might be either a problem with the file system permissions or a disk failure.

For other errors, contact IBM Customer Support.

Chapter 11. Tivoli Common Agent Services messages 203

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IBM 51 manual Tivoli Common Agent Services messages