If resetting the GUID failed, or the problem persists, contact customer support.

BTC1050I true

Explanation: No additional information is available for this message.

BTC1051I false

Explanation: No additional information is available for this message.

BTC1052I

The common agent successfully

 

renewed its security credentials.

Explanation: No additional information is available for this message.

BTC1053I The common agent failed to renew its security credentials. See the common agent logs for details about the problem.

Explanation: No additional information is available for this message.

BTC1054I

The common agent successfully

 

renewed its certificate revocation list.

Explanation: No additional information is available for this message.

BTC1055I The common agent failed to renew its certificate revocation list. See the common agent logs for details about the problem.

Explanation: No additional information is available for this message.

BTC1056I The common agent successfully reset its GUID and security credentials.

Explanation: No additional information is available for this message.

BTC1057I The common agent failed to reset its GUID and security credentials. See the common agent logs for details about the problem.

Explanation: No additional information is available for this message.

BTC1058E The common agent registered with the agent manager, but the credentials are not valid because the common agent and the agent manager clocks are not synchronized.

Explanation: The validation dates for the certificate are set using the agent manager clock, but the clock on the common agent has one of the following problems:

vIt is earlier than the not valid before date in the certificate.

vIt is later than the not valid after date, or expiration date in the certificate.

System action: Without valid credentials, the common agent will not function correctly. Local command-line interface commands will not work. Resource managers with clocks that are synchronized with the agent manager will be unable to contact the common agent. Direct interaction with the agent manager might also fail.

Administrator Response: To correct this problem:

1.Verify that the clock on the agent manager server is correct. If necessary, update the clock and restart the agent manager.

2.Stop the agent.

3.If the agentKeys.jks file exists, delete it from the cert directory on the common agent.

4.Change the clock on the computer where the common agent is installed to match the clock on the agent manager server. Set the clocks to local time. Time zones are not important because the values are compared in coordinated universal time (UTC).

5.Start the agent.

The agent will register again when it starts.

BTC2003I

The configurator service was

 

successfully started and deployed.

Explanation: No additional information is available for this message.

BTC2004I

The configurator service was

 

successfully stopped and undeployed.

Explanation: No additional information is available for this message.

BTC2005I

The system is updating the port to

 

port_number. The listening port will

 

change during the next startup of the

 

common agent or after the connector is

 

restarted.

Explanation: The request to update the listening port has been processed. The new port will be used the next time the common agent is started or after the connector is restarted.

184Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

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IBM manual BTC1050I true, BTC1051I false, Administrator Response To correct this problem