BTC5027I

Status has been sent.

Explanation: No additional information is available for this message.

BTC5028I

The status report for host host_name, URI

 

URI_name, and port port_number was not

 

delivered.

Explanation: The specified status report was not delivered.

System action: The common agent will continue to run, but the agent manager will not know the common agent status.

Administrator Response: The credentials on the common agent are not valid. Before status updates can be sent to the agent manager, the common agent will need to register, or re-register with the agent manager. Call customer support if necessary.

BTC5042I command to upgrade a common agent

Explanation: No additional information is available for this message.

BTC5043I command to upgrade a common agent and its JRE

Explanation: No additional information is available for this message.

BTC5044I command to obtain the status of a common agent upgrade

Explanation: No additional information is available for this message.

BTC5045I The common agent upgrade completed successfully.

Explanation: No additional information is available for this message.

BTC5046E An error occurred during the common agent upgrade. Look in the logs/upgradeAgentTrace.log and logs/upgradeAgentMessage.log files for information about the exception: exception

Explanation: An unexpected exception was caught during the common agent upgrade.

System action: The upgrade of the common agent stopped and the common agent version is unchanged.

Administrator Response: Collect the common agent log files and contact customer support.

BTC5047E The upgrade bundle cannot retrieve the upgrade status from the logs/install/epInstallStatus.log file. Look in the logs/upgradeAgentTrace.log and logs/upgradeAgentMessage.log files for information about the exception: exception

Explanation: An exception was caught while reading the epInstallStatus.log file, which contains the status of the upgrade. Possible exceptions include:

vFileNotFoundException - The file does not exist or cannot be opened for reading.

vIOException - An error occurred while reading from the file.

vNumberFormatException - The status value cannot be parsed as an integer.

Administrator Response: Make sure that the logs/install/epInstallStatus.log file exists. Open the file with a text editor to obtain the upgrade status.

BTC5048E The upgrade bundle cannot read the CAUpgrade.properties file from the agent manager using the URL, url. Look in the logs/upgradeAgentTrace.log and logs/upgradeAgentMessage.log files for information about the exception: exception

Explanation: An error occurred while reading the CAUpgrade.properties file from the agent manager using the URL, url. Possible exceptions include:

vMalformedURLException - The URL, url, specifies an unknown protocol.

vFileNotFoundException - The file does not exist or it cannot be opened for reading.

vIOException - An error occurred while reading from the file.

System action: The upgrade of the common agent stopped and the version of the common agent is unchanged.

Administrator Response: Perform these actions to correct the problem:

1.Make sure the agent manager is running.

2.If the agent manager is version 1.1 or version 1.2 with fix pack 1 or earlier, make sure that the common agent upgrade instructions on the support web site have been followed. The upgrade instructions help you configures the agent manager to upgrade common agents.

3.Verify that the CAUpgrade.properties file is accessible by performing these tests:

v On the agent manager server, open the CAUpgrade.properties file. The file is located under the $WAS_HOME directory, in the directory for the AgentManager application.

198Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

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IBM 51 manual BTC5027I Status has been sent, BTC5028I Status report for host hostname, URI, Delivered