native2ascii -encoding UTF-8 <Report_name>.csv native2ascii -reverse -encoding <Language_Code> > <Report_name>_output.csv

where <Language_Code> is the locale code for the language that you are interested in. For example, GB2312 is the code for simplified Chinese.

3.Open the <Report_name>_output.csv file in Excel. All characters are properly displayed.

Instead of running the above command more than once for converting more CSV files, you might want to create a script file that uses the command in step 2 and specifies the names of all the CSV files that require conversion. You can run the script to convert all the required files at once.

In addition to the solutions described above, the following operating system and Excel requirements must be met to be able to display the characters properly:

Operating system requirements

Try matching the language of the imported CSV report with the operating system language. For example, for Japanese, try importing the file on a computer that is running a Japanese operating system.

If you cannot meet this requirement, set your system’s user locale to the language of your choice, so that you can use the standard settings for that language. Perform the following steps:

1.Click Start –> Settings –> Control Panel, and then open Regional Options.

2.On the General tab, change the user locale to the language you are interested in.

3.Click OK.

Excel requirements

You can set the Microsoft Office language settings to the language of your choice by performing the following steps:

1.Click Start –> Programs –> Microsoft Office Tools –> Microsoft Office XP Language Settings.

2.On the Enabled Languages tab, set the Default version of Microsoft Office to the language of your choice.

3.Ensure that the language that interests you is on the Enabled languages list:

a.In the Available languages list, click the language that interests you.

b.Click Add to add the selected language to the list of Enabled languages.

4.Click OK.

An error occurs if you use special characters to create a new user or security role

If you include special characters like comma (,), equals (=), plus (+), less than (<), greater than (>), number sign (#), semicolon (;), backslash (\), and quotation marks (″″) in the user role name or security role name, the following error occurs:

COPCOM132E An error occurred during the LDAP operation: cn=#dffded: [LDAP: error code 34 - Invalid DN syntax].

74Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide

Page 86
Image 86
IBM 51 manual Operating system requirements, Excel requirements