IBM 51 manual XML import does not work properly

privacy settings for the Tivoli Intelligent Orchestrator Web address so that they no longer interfere with the Tivoli Intelligent Orchestrator user interface.

To customize the privacy settings for the Tivoli Intelligent Orchestrator URL in the Zone Labs Integrity Desktop, perform the following steps:

1.Open the Zone Labs Integrity Desktop.

2.Click Privacy. The Main tab is displayed. Click the Site List tab.

3.Click Add. The Add Site window is displayed.

4.Type the URL of the Tivoli Intelligent Orchestrator server, and then click OK.

5.Verify that the Web address of the Tivoli Intelligent Orchestrator server is now added to the site list, and that check marks indicate that all of the settings are enabled for this particular site. A pencil icon in the Edited column indicates that you have customized privacy settings for this site, and the site will remain in your list.

Incorrect SOAP parameters generate detailed Java exception messages

When you submit an incorrect SOAP parameter from the command line, Tivoli Intelligent Orchestrator returns not only an error message that explains why the error occurred, but also a detailed Java exception message.

Cause

A SOAP client can be run on a machine other than the Tivoli Intelligent Orchestrator server. In such a scenario, the SOAP client is a thin client that has no message log available.

Solution

Tivoli Intelligent Orchestrator presents the complete Java exception message as well, so you will have the detailed feedback that you might need. This can be helpful if you build your own SOAP client based on the Tivoli Intelligent Orchestrator application programming interface.

XML import does not work properly

Tivoli Intelligent Orchestrator does not function as you would expect when you run an XML import while all the Tivoli Intelligent Orchestrator processes are running.

Cause

Tivoli Intelligent Orchestrator processes cache some information, and they depend on JMS messages for notification when events occur (for example, when the system runs logical device operations and workflows). However, an XML import does not send any notifications to the Tivoli Intelligent Orchestrator processes. It just loads the database.

Solution

Shut down Tivoli Intelligent Orchestrator processes before you run an XML import, and then restart them when the XML import is completed.

70Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide