IBM 51 manual

Typically this error is caused by the condition of the XML file. The XML file might be damaged, or it might not be valid, or it might include a character that is not valid.

Operator response: Verify that the wdmlseng command is working properly from the command line at the IBM Tivoli Monitoring server.

COPDEX101E A security exception occurred while the system parsed the profile XML file.

Explanation: The ITM Obtain OS Profiles workflow generates an XML file that contains the list of profiles installed in Tivoli Management Agent. This profile XML file is copied to the IBM Tivoli Provisioning Manager and then it is parsed by the Profile XML Parser. The XML parser cannot read the profile XML file because a security error occurred. This is a file permissions issue. Either the parent directory of the profile XML file is missising appropriate file permissions, or the profile XML file is missing the appropriate file permissions.

Operator response: Verify that the login user is assigned read and write access to the parent directory of the ProfileXMLParser.

COPDEX102E An error occurred when the DOM parser returned an empty document.

Explanation: The XML parser did not produce a parsed XML document. The jdom.jar file might be damaged, or the XML file that contains the list of profiles was not transferred or generated correctly.

Operator response: Verify that the system successfully processed the jdom.jar file, the XML data produced by the wdmlseng command at the ITM server, and the file transfer from the IBM Tivoli Monitoring server to the server.

COPDEX103E An error occurred when the DOM parser returned an empty root XML element.

Explanation: The XML parser did not produce a parsed XML document. The jdom.jar file might be damaged, or the XML file that contains the list of profiles was not transferred or generated correctly.

Operator response: Verify that the system successfully processed the jdom.jar file, the XML data produced by the wdmlseng command at the ITM server, and the file transfer from the IBM Tivoli Monitoring server to the server.

COPDEX104E An IO error occurred while the system tried to verify the profile XML file.

Explanation: The ITM Obtain OS Profiles workflow generates an XML file that contains the list of profiles that are installed in Tivoli Management Agent. This

profile XML file is copied to the IBM Tivoli Provisioning Manager and then it is parsed by the Profile XML Parser. The system verifies the consistency of the file before it parses the file. An error occurred, and then the system threw an IOException when it tried to verify the profile XML file.

Operator response: Verify that no other process is trying to access this XML file. Also verify that the profile XML file on the local system is valid.

COPDEX106E An error occurred when the system did not find the VALUE_0 Tivoli

Enterprise Console (TEC) configuration file.

Explanation: The Send TEC Event Java plug-in obtains its configuration information from a fully configured TEC configuration file. This file must be TIO_HOME/config/tivoli.send.conf.

Operator response: Verify that the TEC configuration file exists, and verify that the file is fully configured. Refer to the Tivoli Enterprise Console product manual for more information.

COPDEX107E An error occurred while the system initialized the Tivoli Enterprise Console (TEC).

Explanation: The Send TEC Event Java plug-in uses the Tivoli Enterprise Console TECAgent code base to transmit TEC events to the Tivoli Enterprise Console server. The TECAgent obtains its configuration information from the TEC configuration file: TIO_HOME/config/tivoli.send.conf. The TECAgent did not initialize correctly when it tried to send a TEC event.

Operator response: Verify that the TEC configuration file exists, and verify that it is fully configured. Refer to the Tivoli Enterprise Console product manual for more information.

COPDEX109E The Tivoli Enterprise Console (TEC) cannot use VALUE_0 as the event class name.

Explanation: The Send TEC Event Java plug-in uses the Tivoli Enterprise Console TECAgent code base to transmit TEC events to the Tivoli Enterprise Console server. All TEC events sent by the Send TEC Event Java plug-in must conform to the Tivoli Enterprise Console standards. In this event, the TEC event class name did not conform to these standards.

Operator response: Verify that the TEC event name contains only alphanumeric characters and does not contain any white space. Refer to the Tivoli Enterprise Console product manual for more information.

130Tivoli Intelligent Orchestrator Problem Determination and Troubleshooting Guide