Intermec 6400 Maintenance and Troubleshooting

6400Hand -Held Computer User’s Guide 4-1

Section 4

Maintenance and Troubleshooting

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Introduction

Yourhand-held computer is designed to withstand normal

use in harsh environments. Occasional maintenance is re-

quired to ensure trouble-free operation. The procedures in

this section should help keep your computer in good work-

ing condition.

Maintenance procedures included in this section provide

instructions for identifying Low Battery conditions and

cleaning your computer.

Low Battery Indication

Battery Pack Gas Gauge Icons:

These battery icons represent the charge level in your main

battery pack.

"Four icons indicates more than 76 % charge level

"Three icons indicates between 51--75%

"Two icons indicates between 26--50%

"One icon indicates between 21--25%

Contents

Main " NOTICE Acknowledgments CONTENTS Page Page Page Page Page Section 1 General Information About this Users Guide Summary of Sections Appendix B Appendix C Unpacking and Inspecting Page Page Page General Information SECTION 1 1-6 6400Hand-Held Computer Users Guide Hand-Held Computer Keyboard 41-Key Keyboard Figure 1-5 41-Key Keyboard SECTION 1 General Information 6400Hand -Held Computer Users Guide 1-7 51-Key Keyboard Figure 1-6 51-Key Keyboard Key Descriptions ENT (Enter) Key SCAN Key Period [.] Key Minus [- ] Key Numeric Keys Alphabetic Keys Backspace [ ]Key Shift Keys Green [SHFT] Key Blue Key Yellow Key Using Shifted Functions The Rules Using the Shifted Functions Page Page Page Page Page Display Contrast Backlight Window Scrolling Arrows [l/O] Suspend or Resume Handstrap Page Buzzer Infrared (IrDA) Port Battery Management Battery Main Battery Pack Page Backup Battery Memory Main Memory Flash Diagnostic EEPROM Resetting Batch Terminal Operation Terminal Emulation Accessories and Options Internal Scanner Internal Radio Communication Adapter External Scanner Connector Charge Jack Scanner Handle Page Page Page Hand-Held Computer Specifications Page Page Configuring Terminal Emulation over IP Section 2 Operation Before Using Your Hand-Held Computer for the First Time Page Rechargeable Battery Labelling Installing the Main Battery Removing the Main Battery Measuring Battery Pack Charge Level Charging Your Battery Pack In Your Hand-Held Computer In An External Source Figure 2-5 shows a multipack charger and Figure 2-6 shows a single pack charger. Battery Charger LED and Error Codes Charging Indicator Error Codes Backup Battery Downloading Programs To Your Hand-Held Computer Programming the Flash Turning Your Hand-Held Computer On and Off (Suspending) Turning On Your Computer Suspending Your Hand-Held Computer Automatic Suspend Understanding the Key Clicks Scanning Using an Integrated Scanner Page Page Using a Tethered Bar Code Scanner Tethered Scanner Supported Symbol Scanners PSC Scanners Software Setting Terminal Emulation to Accept Tethered Laser Scanners Page Data Transmission Format RS-232 Host Prefix/Suffix Values Page RS-232 Host Transmit Code ID Character (Optional) RS-232 Host Decode Options (Optional) Page Page Page Problems with Your Scanner Page Section 3 Terminal Emulation Menu Screens Keyboard Functions Yellow and Blue Shift Keys ENTER [ENT] Keys Number Keys [0] Through [9] YUp and BDown Arrows Display Annunciators Display Position 0 Display Position 1 ^ A Display Position 2 Display Position 3 Display Position 4 Display Positions 5- 8 Setting the Operating Parameters Opening the Main Menu Page 3-8 6400Hand-Held Computer Users Guide Set-Up Parms LCD Parms Beeper Setup Tests Version I nfo Exit Menus More Opening the Set-Up Parms Menu OR 3-12 6400Hand-Held Computer Users Guide Communication 3-14 6400Hand-Held Computer Users Guide WTP Stack Options 6400Hand -Held Computer Users Guide 3-15 Host/CNTL Settings Page 6400Hand -Held Computer Users Guide 3-17 TCP/IP Stack Options Bar Code Parms Page Page 6400Hand -Held Computer Users Guide 3-21 Page 6400Hand -Held Computer Users Guide 3-23 Lengths Options 3-24 6400Hand-Held Computer Users Guide Page Protocol Options Host View Size Data Stream Extended CMDS 5250 Options 3270 Options 3210 Emulation VT/ANSI Page Page Page Native (For 6400 WTP Only) Display Options Backlight Cursor Mode Radio Comm Page Cold Start More Enable Password Disable Password Print Device LCD Parms Screen Size Screen Mode Page Annunciators Key Uppercase Scroll Window Beeper Setup Key Click Error Tone Beeper Select Tests Peripherals 802.11 Radio Test Page Page RS232 Test Display Test Page Keyboard Test Scanner Test 3-56 6400Hand-Held Computer Users Guide Memory View This menu is reserved for engineering test and evaluation. Packet Driver Test 6400Hand -Held Computer Users Guide 3-57 Packet Stats Histogram Opts Numbers Timed Numbers Version Info (Information) Exit Menus More Keyboard Opts Save Parms Session Menu 3-62 6400Hand-Held Computer Users Guide Page Page Section 4 Maintenance and Troubleshooting Low Battery Indication Page Cleaning Your Hand-Held Computer Case and Display Docking Connectors Troubleshooting Troubleshooting Table Page Page Page Page application. This documentation may contain trouble- shooting information. Diagnostic Information Repair Service Page 6400Hand -Held Computer Users Guide A-1 Appendix A Connector Pin-Outs 8-Pin Docking Connector Pinouts 8-Pin Docking Connector (standard) Figure A-1 APPENDIX A Connector Pin-Outs Optional Communication Adapter 9-Pin D-Sub Connector Figure A-2 9-Pin D-Sub Connector Pinouts Appendix B Norand R RR R Utilities Program Entry Point Pop-Up Menus Drop-Down Lists Alphanumeric Fields Title Screen Language Selection Communications Menu The Communications Menu appears after the Title Screen: Option 1 BEGIN COMM SESSION BEGIN COMM SESSION with NETWORK Page BEGIN COMM SESSION with MODEM/DIRECT BEGIN COMM SESSION with ACCESSORY CARD BEGIN COMM SESSION with INTERSERVER Session Status Page Page Page Page Option 2 COMM SETTING Suboption 1 NETWORK Suboption 2 MODEM/DIRECT Page Option 3 UNIT ID Option 4 NETWORK PARAMETERS NETWORK PARAMETERS with NRINET NETWORK PARAMETERS with TFTP NETWORK PARAMETERS with NOVELL NETWARE Option 4 MODEM PARAMETERS Suboption 1 MODEM TYPE Page Suboption 2 PROTOCOL Suboption 3 BPS RATE Suboption 4 DATA FORMAT Suboption 5 AUTO ANSWER Option 5 PHONE NUMBER Option 6 ADVANCED UTILITIES Suboption 1 SET DATE/TIME Suboption 2 BATTERY STATUS Page Suboption 3 FORMAT DRIVE D Suboption 5 SET BOOT DRIVE Suboption 6 ABOUT Suboption 7 SET KEY CLICK Page Page Page Page Page Page Page Page Page Page Page Page 6400Hand -Held Computer Users Guide Index-1 Index NUMBERS A B C D E F G H N O P R S U V W Y