Maintenance and Troubleshooting

SECTION 4

 

 

Table 4-1 continued

 

 

Basic Troubleshooting

Condition

 

Solution

 

 

 

 

Computer Does

 

WARNING: Do Not Look Into Scanner

Not Scan Bar Code

 

* Ensure that there is a main battery in.

 

 

* Ensure that the main battery is charged.

 

 

* Ensure that the battery compartment door is closed.

 

 

* Ensure the bar code symbology is turned On. Application

 

 

has to have scanner turned On.

 

 

* Ensure the scanner lens is clean.

 

 

* Ensure the bar code is free of smears or dirt.

 

 

Refer to instructions for Scanning beginning on page 2-15.

 

 

 

Pressing The Scan

 

* Normal operation is that the scan key on computer wakes

Key Does Not Turn

 

it up, but if using a tethered scanner it does not.

ON Computer

 

* Ensure that there is a main battery installed.

 

 

 

 

* Ensure that the main battery is charged.

 

 

* Ensure that the battery compartment door is closed.

 

 

 

Can Not Scan

 

Interleaved 2 of 5 only decodes bar codes that are exactly

Interleaved 2 Of 5

 

the same number of characters as programmed into the

Bar Codes

 

integrated scanner lengths 1 and 2 parameters. By default,

 

 

the lengths are 14 and 0. A length of 0 means disabled, so

 

 

only 14 character bar codes will decode. Ensure one of the

 

 

lengths is set to the length of your bar code and the other

 

 

disabled. Do not leave both lengths set, if only one is

 

 

needed, because Interleaved 2 of 5 can easily mis-decode

 

 

into an incorrect length.

 

 

 

4-86400 Hand-Held Computer User’s Guide

Page 144
Image 144
Intermec 6400 manual Pressing The Scan