SECTION 4 | Maintenance and Troubleshooting |
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| Table |
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| Basic Troubleshooting |
Condition |
| Solution |
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Hear A Beep When |
| Beeps are heard at the end of a programming sequence. |
Programming |
| Enabling Interleaved 2 of 5 is a |
Scanner To Enable |
| Setting an Interleaved 2 of 5 length is a |
Interleaved 2 Of 5, |
| sequence. You will not hear the beep until the third (last) |
But Not When |
| bar code is scanned. Please note, you must scan each bar |
Trying To Set |
| code of a multiple sequence within a 1/2 second of each |
Length 1 |
| other. This is most easily accomplished by making a high |
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| resolution copy of the appropriate bar codes and arranging |
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| them one above the other. |
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Printers Flow |
| Ensure when loading 64SCN7B that the |
Control On The |
| used to disable its handling of serial port data as scanner |
Serial Port Causes |
| data. Otherwise, 64SCN7B is reading any XON/XOFF |
Missing Data |
| messages from the printer. |
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|
“DASI Scanner |
| Press any key to proceed. By default, 64SCN7B will try to |
HW Initialization |
| initialize the integrated scanner. If your computer does not |
Failed.” |
| have an integrated scanner, turn off the handling of it with |
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| the 64SCN7B command line switch |
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| message will not cause any problems. If you do have an |
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| integrated scanner, it is inoperative and needs to be |
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| repaired. |
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Running TN.EXE |
| Add the |
Does Not Display |
| ensure the [PCTCP TN] section of the PCTCP.INI files |
Data |
| contains |
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| key buffer, but TN is not reading the buffer. The |
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| causes 64SCN7B to send the keys to the hardware instead |
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| of the BIOS. The |
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| that reads keys directly from the hardware rather than the |
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| BIOS. |
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If these basic solutions do not solve your problem, there could be a number of possible causes. Additional things to try:
"Refer to the software documentation written for your application. This documentation may contain trouble- shooting information.
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