SECTION 2

Operation

Table 2-2

Solution Notes

Note

Solution

1To isolate the issue to the battery pack itself, put the “suspected” battery pack into a computer and operate for a few minutes. Then, try the battery pack in different charger cups to see if this error still occurs. If it does occur, send the battery pack to your service center for replacement.

2This situation could be caused by a bad charger cup or a computer. Insert different batteries into this same charger cup. If the cup produces this same error with the other batteries, this indicates that the cup on the charger is bad. To get the battery back into a good state, put the battery pack back in the computer and operate for a few minutes. Then place the battery pack into a different charger cup and recharge. Send the charger to your service center.

3Leave the battery pack in the charger for a minimum of 16 hours. If the error condition still exists, send the battery pack to your service center.

Backup Battery

A fully charged backup battery provides protection for maintaining data approximately 100 hours with the main battery removed or completely run down. The backup battery is charged from the main battery pack and every time your hand-held computer is placed in a dock or charging source.

"NOTE: Your computer should be placed on a charging source for 12 hours before using the first time to fully charge the backup battery.

The backup battery is not user-replaceable. To have your backup battery replaced, send it in to the Intermec Customer Service Center nearest to you. Whenever you send in your computer for service, include a description of what you would like to have done to it.

6400 Hand-Held Computer User’s Guide 2-11

Page 53
Image 53
Intermec 6400 manual Backup Battery, Solution Notes