SECTION 4 | Maintenance and Troubleshooting |
Repair Service
If you send your computer in for service, be sure to carefully pack the unit and include a description of the problem and the measures you tried to correct it.
Include any printout (if applicable) and/or write down dis- played error messages to illustrate the problem. Also give complete details of events and circumstances leading up to the failure. Include your name, address, and phone number.
If possible pack all products in their original boxes. If the original containers are not available, carefully pack each piece and provide plenty of packing material. This helps prevent additional damage to your product while in transit.
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