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Lexmark X850e, X854e, X852e manual Clearing jams, Identifying jams, Copy Fax Mail

Models: X854e X852e X850e

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11 Clearing jams

By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section.

To resolve the paper jam messages, you must clear the entire paper path, and then touch Continue to clear the message and resume printing. The MFP prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the Auto setting does not guarantee the page will print.

Identifying jams

If the MFP jams, the appropriate jam message will be displayed on the touch screen Print status message bar.

Copy

Fax

E-mail

FTP

Status/	200.01 Paper jam, [x] pages	Menus

	jammed. Leave paper in bin.
Supplies

Clearing jams

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Lexmark X850e, X854e, X852e manual Clearing jams, Identifying jams, Copy Fax Mail

Contents

X850e, X852e, X854e Edition January Page Contents Contents Understanding paper and specialty media guidelines Index 157 Using the scanner Learning about the MFPIdentifying the MFP Basic functions of the scannerFully configured Standard Configured modelsLearning about the MFP Callout Control panel item Function Understanding the MFP control panelStatus Indicates Press these buttons to enter numbers when the LCD Learning about the MFP Callout number Button Function CartridgeFTP Button Button name FunctionJobs CancelArrow buttons, see Information on touch-screen buttons Using the LCD touch-screen buttons Sample screen oneInformation on touch-screen buttons FlatbedScan Submit Flatbed SubmitBack Sample screen two Down arrowSee Cancel Jobs Cancel JobOther touch-screen buttons ContinueDone Features Feature Feature name DescriptionMenus Quick copy CopyingMultiple page copying Copy screens and options Using the flatbedCopying Copying from one size to another Making transparencies Copying to letterheadCopying photographs Touch PhotographSetting the duplex option Making copies using media from a selected trayCopying mixed-sized media Setting collation options Adjusting copy qualityReducing and enlarging copies Setting paper saving options Placing separator sheets between copiesPlacing the date and time at the top of each Touch Separator SheetsPlacing an overlay message on each Creating a custom job job buildTouch Date/Time Stamp Touch Custom JobCanceling a copy job While copying pages using the flatbedWhen the pages are being printed Copy tipsUsing a shortcut number MailEntering an e-mail address Touch E-mail ItUsing the address book Mailing to a profileAdding e-mail subject and message information MailClick E-mail Destination Setup Changing the output file typeMailing color documents Creating an e-mail shortcutCanceling an e-mail Creating an e-mail profileMail options From the MFPMail options Mail server setup Address book setupFaxing Sending a faxSending faxes from a computer Using fax destination shortcutsFaxing Click Fax Shortcut Setup Creating shortcutsFax options Changing the fax resolution Adjusting the Darkness settingTouch Advanced Options Touch Delayed Send Sending a fax at a later timeCanceling an outgoing fax Fax tipsPerforming manual fax setup Fax setupPerforming browser fax setup Click Fax Settings Click Fax Job Log or Fax Call Log Viewing a fax logFTP Entering the FTP addressClick FTP Shortcut Setup FTPFTP options FTP tips Create a scan to PC profile Scanning to a PC or USB flash memory deviceClick Scan Profile Click Create Scan Profile Understanding scan to PC options Scanning to a PC or USB flash memory deviceScanning tips Scanning to a USB flash memory deviceTouch Scan to USB drive Sending a job to print PrintingPrinting from a USB flash memory device Printing Canceling a print job Canceling a job from the MFP control panelCanceling a job from a computer running Windows Canceling a job from the taskbarPrinting the menu settings Printing a network setupCanceling a job from a Macintosh computer Printing a font sample listPrinting confidential and held jobs Printing a directory listPrinting a confidential job Printing and deleting held jobs Entering a personal identification number PINRepeat Print Printing on specialty media Mac OS Select File Æ Page SetupSelect File Æ Print Loading standard or optional 500-sheet trays Printing Printing Touch Paper Menu Touch Paper Size Setting the Paper Type and Paper SizeTouch Paper Type Loading the multipurpose feeder Printing Printing Loading the 2000-sheet dual input trays Loading the 2000-sheet high capacity feeder Printing Press Exit Config Menu Setting up trays with different orientationsChanging the Custom Type Name Click Configuration Click Paper Menu Click Custom Names Linking traysIdentifying and linking output bins Output bin Each bin accommodates Illustration of output binSize Dimensions Understanding paper and specialty media 8 guidelinesSupported print media Indicates supportUnderstanding paper and specialty media guidelines Media sizes supported in the finisher Bin Size Standard Offset Staple PunchFeed characteristics by print media size Print media types Paper Card stock- maximum Transparencies Labels4 Integrated forms Envelopes2Paper MaximumLabels Upper limit1Paper characteristics Selecting print mediaPaper Paper Transparencies Envelopes Labels Card stockUnacceptable paper Selecting paperSelecting preprinted forms and letterhead Printing on letterheadMedia source or process Print side Top Single-sided printingEnvelopes TransparenciesSelecting transparencies Labels Avoiding jams Storing print mediaCard stock Avoiding jams Installing options PrescribeAccessing the MFP system board Installing optionsFirmware card Installing a printer memory card Installing a flash memory or firmware card Installing an option card Replacing the access panel Maintaining the MFP Storing suppliesMail Maintenance kit Conserving suppliesOrdering supplies Ordering a toner cartridge or photoconductorOrdering staple cartridges Machine voltage Part numbersCleaning the flatbed and backing material Identifying jams Clearing jamsCopy Fax Mail Access doors and trays Clearing jamsUnderstanding jam numbers Clearing jams250 Jam Jam What to do24x Jams Touch ContinueClearing the 2000-sheet high capacity feeder Tray 105 106 Jams 203 Jam 109 230 Jam 111 112 231 Jam 114 Clearing Area B 116 117 Clearing Area C 119 Clearing Area F Clearing jams Clearing Area G Clearing Area HClearing staple jams 289 Jam123 Clearing ADF Jams 290, 291, 292, and 294 Jams293 Jam Administrative support Adjusting control panel brightnessRestoring factory default settings Touch Settings Touch General SettingsAdjusting screen timeout Adjusting Power SaverConfiguring the MFP Setting Password Protect for the menusPreventing access to the menus from the control panel Restricting Function AccessDisabling the Driver to Fax menu item Setting a password before printing received faxes Locking the MFP using the Device Lockout PINUnlocking the MFP using the Device Lockout PIN Select Always On for Held Fax ModeUsing the secure EWS Setting security using the Embedded Web Server EWSSetting the Advanced Password Supporting IPSec Internet Protocol Security Disabling SNMPv1 and SNMPv2Using 802.1x Authentication Click TCP/IP Port AccessClick 802.1x Authentication Disabling ports and protocolsConfidential Print Setup Click Confidential Print SetupTouch Exit Config Menu to exit Encrypting the hard diskHard disk wiping Using the restricted server list function Troubleshooting Symptom Cause SolutionUnderstanding MFP messages Online technical support Checking an unresponsive MFPTroubleshooting Solving printing problemsDevices, see Printing from a USB flash memory device 138 Solving scan quality problems Solving copy quality problemsSymptom Solution Solving fax quality problems Solving option problemsSee Solving 2000-sheet drawer problems Option ActionSolving 2000-sheet drawer problems Problem SolutionSolving paper feed problems See the Card Stock & Label Guide available on ourPrint quality troubleshooting Touch Print Quality Pages Touch Exit Configuration MenuPrinting the print defects guide Printing the print quality test pagesProblem Action Solving print quality problemsSpecialty media guidelines for more details 145 146 Menu selection Purpose Values† Driver option Purpose Values†Conventions Electronic emission notices PartIndia emissions notice Industry Canada compliance statement150 Radio interference notice Part 152Other telecommunications notices Using this product in Germany Using this product in SwitzerlandSouth Africa telecommunications notice Noise emission levelsMeter average sound Pressure, dBA Laser advisory label Laser noticeIndex Index 159 160 161