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Lexmark
X854e, X850e, X852e
manual
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X854e
X852e
X850e
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Troubleshooting
Paper characteristics
Install
Administrative support
Dimension
Maintenance
Configured models
Solving printing problems
Accessing the MFP system board
Click E-mail Destination Setup
Page 105
Image 105
Clearing jams
4
Remove the jammed paper.
5
Close the jam access cover and top door.
Clearing jams
105
Page 104
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Page 105
Image 105
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Page 106
Contents
X850e, X852e, X854e
Edition January
Page
Contents
Contents
Understanding paper and specialty media guidelines
Index 157
Learning about the MFP
Using the scanner
Identifying the MFP
Basic functions of the scanner
Configured models
Fully configured Standard
Learning about the MFP
Understanding the MFP control panel
Callout Control panel item Function
Status Indicates
Press these buttons to enter numbers when the LCD
Learning about the MFP
Cartridge
Callout number Button Function
Button Button name Function
FTP
Cancel
Jobs
Arrow buttons, see Information on touch-screen buttons
Sample screen one
Using the LCD touch-screen buttons
Information on touch-screen buttons
Flatbed
Submit
Scan Submit Flatbed
Back
Down arrow
Sample screen two
Cancel Job
See Cancel Jobs
Other touch-screen buttons
Continue
Done
Feature Feature name Description
Features
Menus
Copying
Quick copy
Multiple page copying
Using the flatbed
Copy screens and options
Copying
Copying from one size to another
Copying to letterhead
Making transparencies
Copying photographs
Touch Photograph
Making copies using media from a selected tray
Setting the duplex option
Copying mixed-sized media
Adjusting copy quality
Setting collation options
Reducing and enlarging copies
Placing separator sheets between copies
Setting paper saving options
Placing the date and time at the top of each
Touch Separator Sheets
Creating a custom job job build
Placing an overlay message on each
Touch Date/Time Stamp
Touch Custom Job
While copying pages using the flatbed
Canceling a copy job
When the pages are being printed
Copy tips
Mail
Using a shortcut number
Entering an e-mail address
Touch E-mail It
Mailing to a profile
Using the address book
Adding e-mail subject and message information
Mail
Changing the output file type
Click E-mail Destination Setup
Mailing color documents
Creating an e-mail shortcut
Creating an e-mail profile
Canceling an e-mail
Mail options
From the MFP
Mail options
Address book setup
Mail server setup
Sending a fax
Faxing
Using fax destination shortcuts
Sending faxes from a computer
Faxing
Creating shortcuts
Click Fax Shortcut Setup
Fax options
Adjusting the Darkness setting
Changing the fax resolution
Touch Advanced Options Touch Delayed Send
Sending a fax at a later time
Fax tips
Canceling an outgoing fax
Fax setup
Performing manual fax setup
Performing browser fax setup
Viewing a fax log
Click Fax Settings Click Fax Job Log or Fax Call Log
Entering the FTP address
FTP
FTP
Click FTP Shortcut Setup
FTP options
FTP tips
Scanning to a PC or USB flash memory device
Create a scan to PC profile
Click Scan Profile Click Create Scan Profile
Scanning to a PC or USB flash memory device
Understanding scan to PC options
Scanning to a USB flash memory device
Scanning tips
Touch Scan to USB drive
Printing
Sending a job to print
Printing from a USB flash memory device
Printing
Canceling a job from the MFP control panel
Canceling a print job
Canceling a job from a computer running Windows
Canceling a job from the taskbar
Printing a network setup
Printing the menu settings
Canceling a job from a Macintosh computer
Printing a font sample list
Printing a directory list
Printing confidential and held jobs
Printing a confidential job
Entering a personal identification number PIN
Printing and deleting held jobs
Repeat Print
Mac OS Select File Æ Page Setup
Printing on specialty media
Select File Æ Print
Loading standard or optional 500-sheet trays
Printing
Printing
Setting the Paper Type and Paper Size
Touch Paper Menu Touch Paper Size
Touch Paper Type
Loading the multipurpose feeder
Printing
Printing
Loading the 2000-sheet dual input trays
Loading the 2000-sheet high capacity feeder
Printing
Setting up trays with different orientations
Press Exit Config Menu
Changing the Custom Type Name
Linking trays
Click Configuration Click Paper Menu Click Custom Names
Output bin Each bin accommodates Illustration of output bin
Identifying and linking output bins
Understanding paper and specialty media 8 guidelines
Size Dimensions
Supported print media
Indicates support
Understanding paper and specialty media guidelines
Bin Size Standard Offset Staple Punch
Media sizes supported in the finisher
Feed characteristics by print media size
Print media types
Transparencies Labels4 Integrated forms Envelopes2
Paper Card stock- maximum
Maximum
Paper
Labels
Upper limit1
Selecting print media
Paper characteristics
Paper
Paper Transparencies Envelopes Labels Card stock
Selecting paper
Unacceptable paper
Printing on letterhead
Selecting preprinted forms and letterhead
Media source or process Print side Top
Single-sided printing
Transparencies
Envelopes
Selecting transparencies
Labels
Storing print media
Avoiding jams
Card stock
Avoiding jams
Prescribe
Installing options
Installing options
Accessing the MFP system board
Firmware card
Installing a printer memory card
Installing a flash memory or firmware card
Installing an option card
Replacing the access panel
Storing supplies
Maintaining the MFP
Mail
Conserving supplies
Maintenance kit
Ordering supplies
Ordering a toner cartridge or photoconductor
Machine voltage Part numbers
Ordering staple cartridges
Cleaning the flatbed and backing material
Clearing jams
Identifying jams
Copy Fax Mail
Clearing jams
Access doors and trays
Clearing jams
Understanding jam numbers
250 Jam
Jam What to do
Touch Continue
24x Jams
Clearing the 2000-sheet high capacity feeder Tray
105
106
Jams
203 Jam
109
230 Jam
111
112
231 Jam
114
Clearing Area B
116
117
Clearing Area C
119
Clearing Area F
Clearing Area H
Clearing jams Clearing Area G
289 Jam
Clearing staple jams
123
290, 291, 292, and 294 Jams
Clearing ADF Jams
293 Jam
Adjusting control panel brightness
Administrative support
Restoring factory default settings
Touch Settings Touch General Settings
Adjusting Power Saver
Adjusting screen timeout
Configuring the MFP
Setting Password Protect for the menus
Restricting Function Access
Preventing access to the menus from the control panel
Disabling the Driver to Fax menu item
Locking the MFP using the Device Lockout PIN
Setting a password before printing received faxes
Unlocking the MFP using the Device Lockout PIN
Select Always On for Held Fax Mode
Setting security using the Embedded Web Server EWS
Using the secure EWS
Setting the Advanced Password
Disabling SNMPv1 and SNMPv2
Supporting IPSec Internet Protocol Security
Click TCP/IP Port Access
Using 802.1x Authentication
Click 802.1x Authentication
Disabling ports and protocols
Click Confidential Print Setup
Confidential Print Setup
Touch Exit Config Menu to exit
Encrypting the hard disk
Hard disk wiping
Using the restricted server list function
Symptom Cause Solution
Troubleshooting
Understanding MFP messages
Online technical support Checking an unresponsive MFP
Solving printing problems
Troubleshooting
Devices, see Printing from a USB flash memory device
138
Solving copy quality problems
Solving scan quality problems
Symptom Solution
Solving option problems
Solving fax quality problems
See Solving 2000-sheet drawer problems
Option Action
Problem Solution
Solving 2000-sheet drawer problems
See the Card Stock & Label Guide available on our
Solving paper feed problems
Touch Print Quality Pages Touch Exit Configuration Menu
Print quality troubleshooting
Printing the print defects guide
Printing the print quality test pages
Solving print quality problems
Problem Action
Specialty media guidelines for more details
145
146
Driver option Purpose Values†
Menu selection Purpose Values†
Part
Conventions Electronic emission notices
Industry Canada compliance statement
India emissions notice
150
Radio interference notice
152
Part
Other telecommunications notices
Using this product in Switzerland
Using this product in Germany
South Africa telecommunications notice
Noise emission levels
Meter average sound Pressure, dBA
Laser notice
Laser advisory label
Index
Index
159
160
161
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