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Lexmark X850e, X854e, X852e manual Index 157

Models: X854e X852e X850e

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Contents

Chapter 13: Troubleshooting	136
Understanding MFP messages	136
Online technical support	136
Checking an unresponsive MFP	136
Printing multiple language PDFs	136
Solving printing problems	137
Solving copy quality problems	139
Solving scan quality problems	139
Solving fax quality problems	140
Solving option problems	140
Solving paper feed problems	142
Print quality troubleshooting	143
Solving print quality problems	144
Conventions	148
Electronic emission notices	148
Other telecommunications notices	153
Waste from Electrical and Electronic Equipment (WEEE) directive	155
Laser advisory label	156
Index	157

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Lexmark X850e, X854e, X852e manual Index 157

Contents

X850e, X852e, X854e Edition January Page Contents Contents Understanding paper and specialty media guidelines Index 157 Basic functions of the scanner Using the scannerLearning about the MFP Identifying the MFPFully configured Standard Configured modelsLearning about the MFP Callout Control panel item Function Understanding the MFP control panelStatus Indicates Press these buttons to enter numbers when the LCD Learning about the MFP Cartridge Callout number Button FunctionButton Button name Function FTPJobs CancelArrow buttons, see Information on touch-screen buttons Flatbed Using the LCD touch-screen buttonsSample screen one Information on touch-screen buttonsScan Submit Flatbed SubmitBack Down arrow Sample screen twoContinue See Cancel JobsCancel Job Other touch-screen buttonsDone Feature Feature name Description FeaturesMenus Quick copy CopyingMultiple page copying Copy screens and options Using the flatbedCopying Copying from one size to another Touch Photograph Making transparenciesCopying to letterhead Copying photographsSetting the duplex option Making copies using media from a selected trayCopying mixed-sized media Setting collation options Adjusting copy qualityReducing and enlarging copies Touch Separator Sheets Setting paper saving optionsPlacing separator sheets between copies Placing the date and time at the top of eachTouch Custom Job Placing an overlay message on eachCreating a custom job job build Touch Date/Time StampCopy tips Canceling a copy jobWhile copying pages using the flatbed When the pages are being printedTouch E-mail It Using a shortcut numberMail Entering an e-mail addressMail Using the address bookMailing to a profile Adding e-mail subject and message informationCreating an e-mail shortcut Click E-mail Destination SetupChanging the output file type Mailing color documentsFrom the MFP Canceling an e-mailCreating an e-mail profile Mail optionsMail options Address book setup Mail server setupSending a fax FaxingSending faxes from a computer Using fax destination shortcutsFaxing Creating shortcuts Click Fax Shortcut SetupFax options Sending a fax at a later time Changing the fax resolutionAdjusting the Darkness setting Touch Advanced Options Touch Delayed SendFax tips Canceling an outgoing faxPerforming manual fax setup Fax setupPerforming browser fax setup Viewing a fax log Click Fax Settings Click Fax Job Log or Fax Call LogEntering the FTP address FTPFTP Click FTP Shortcut SetupFTP options FTP tips Create a scan to PC profile Scanning to a PC or USB flash memory deviceClick Scan Profile Click Create Scan Profile Scanning to a PC or USB flash memory device Understanding scan to PC optionsScanning tips Scanning to a USB flash memory deviceTouch Scan to USB drive Sending a job to print PrintingPrinting from a USB flash memory device Printing Canceling a job from the taskbar Canceling a print jobCanceling a job from the MFP control panel Canceling a job from a computer running WindowsPrinting a font sample list Printing the menu settingsPrinting a network setup Canceling a job from a Macintosh computerPrinting confidential and held jobs Printing a directory listPrinting a confidential job Entering a personal identification number PIN Printing and deleting held jobsRepeat Print Printing on specialty media Mac OS Select File Æ Page SetupSelect File Æ Print Loading standard or optional 500-sheet trays Printing Printing Touch Paper Menu Touch Paper Size Setting the Paper Type and Paper SizeTouch Paper Type Loading the multipurpose feeder Printing Printing Loading the 2000-sheet dual input trays Loading the 2000-sheet high capacity feeder Printing Press Exit Config Menu Setting up trays with different orientationsChanging the Custom Type Name Linking trays Click Configuration Click Paper Menu Click Custom NamesOutput bin Each bin accommodates Illustration of output bin Identifying and linking output binsIndicates support Size DimensionsUnderstanding paper and specialty media 8 guidelines Supported print mediaUnderstanding paper and specialty media guidelines Bin Size Standard Offset Staple Punch Media sizes supported in the finisherFeed characteristics by print media size Print media types Transparencies Labels4 Integrated forms Envelopes2 Paper Card stock- maximumUpper limit1 PaperMaximum LabelsPaper Transparencies Envelopes Labels Card stock Paper characteristicsSelecting print media PaperSelecting paper Unacceptable paperSingle-sided printing Selecting preprinted forms and letterheadPrinting on letterhead Media source or process Print side TopEnvelopes TransparenciesSelecting transparencies Labels Avoiding jams Storing print mediaCard stock Avoiding jams Prescribe Installing optionsInstalling options Accessing the MFP system boardFirmware card Installing a printer memory card Installing a flash memory or firmware card Installing an option card Replacing the access panel Storing supplies Maintaining the MFPMail Ordering a toner cartridge or photoconductor Maintenance kitConserving supplies Ordering suppliesMachine voltage Part numbers Ordering staple cartridgesCleaning the flatbed and backing material Identifying jams Clearing jamsCopy Fax Mail Clearing jams Access doors and traysJam What to do Understanding jam numbersClearing jams 250 JamTouch Continue 24x JamsClearing the 2000-sheet high capacity feeder Tray 105 106 Jams 203 Jam 109 230 Jam 111 112 231 Jam 114 Clearing Area B 116 117 Clearing Area C 119 Clearing Area F Clearing Area H Clearing jams Clearing Area G289 Jam Clearing staple jams123 290, 291, 292, and 294 Jams Clearing ADF Jams293 Jam Touch Settings Touch General Settings Administrative supportAdjusting control panel brightness Restoring factory default settingsSetting Password Protect for the menus Adjusting screen timeoutAdjusting Power Saver Configuring the MFPPreventing access to the menus from the control panel Restricting Function AccessDisabling the Driver to Fax menu item Select Always On for Held Fax Mode Setting a password before printing received faxesLocking the MFP using the Device Lockout PIN Unlocking the MFP using the Device Lockout PINUsing the secure EWS Setting security using the Embedded Web Server EWSSetting the Advanced Password Disabling SNMPv1 and SNMPv2 Supporting IPSec Internet Protocol SecurityDisabling ports and protocols Using 802.1x AuthenticationClick TCP/IP Port Access Click 802.1x AuthenticationEncrypting the hard disk Confidential Print SetupClick Confidential Print Setup Touch Exit Config Menu to exitHard disk wiping Using the restricted server list function Online technical support Checking an unresponsive MFP TroubleshootingSymptom Cause Solution Understanding MFP messagesTroubleshooting Solving printing problemsDevices, see Printing from a USB flash memory device 138 Solving scan quality problems Solving copy quality problemsSymptom Solution Option Action Solving fax quality problemsSolving option problems See Solving 2000-sheet drawer problemsProblem Solution Solving 2000-sheet drawer problemsSee the Card Stock & Label Guide available on our Solving paper feed problemsPrinting the print quality test pages Print quality troubleshootingTouch Print Quality Pages Touch Exit Configuration Menu Printing the print defects guideProblem Action Solving print quality problemsSpecialty media guidelines for more details 145 146 Driver option Purpose Values† Menu selection Purpose Values†Part Conventions Electronic emission noticesIndustry Canada compliance statement India emissions notice150 Radio interference notice 152 PartOther telecommunications notices Noise emission levels Using this product in GermanyUsing this product in Switzerland South Africa telecommunications noticeMeter average sound Pressure, dBA Laser notice Laser advisory labelIndex Index 159 160 161