Understanding jam numbers, Clearing jams, 250 Jam | Lexmark X854e

Clearing jams

Understanding jam numbers

The following table lists the jams that can occur and the action necessary to clear the message. The jam number indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have cleared all possible jams.

Jam	What to do
200–202 Jams	Open Door A, and remove the jam.

203 Jam	Open the Door A and Door E, and remove the jam.

230 Jam	Open Door D, and remove the jam. Open the Door A and Door E, and
	remove the jam.

231 Jam	Open Door D, and remove the jam. Open the Door A and Door E, and
	remove the jam.

24x Jams	Open each tray, and remove any jammed media.

250 Jam	Remove all media from the multipurpose feeder, flex and stack the
	media, reload the multipurpose feeder, and adjust the guide.

280-288 Jams	As directed by the message, check area F, G, or H, then remove the
	jam.

289 Jam	Remove the staple cartridge, then remove any jammed staples.

290, 291, 292, and 294 Jams	Open the ADF cover and the scanner cover, and remove any jammed
	media.

293 Jam	Select the location of your original document, finish your job without
	further scanning, restart scanning, or cancel the job and clear the
	message.

Clearing jams

Although there are several places a jam can occur, clearing the paper path is straightforward. The jam number shown in the message indicates the jam location.

Note: The following clearing jam instructions may seem out of sequence. However, they have been grouped to help you quickly clear the print path.

250 Jam

1Remove the paper from the multipurpose feeder.

2Flex, fan, and restack the media, and place it into the multipurpose feeder.

3Load the print media.

4Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.

Understanding jam numbers

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Lexmark X854e, X850e, X852e manual Understanding jam numbers, Clearing jams, 250 Jam, Jam What to do

Contents

X850e, X852e, X854e Edition January Page Contents Contents Understanding paper and specialty media guidelines Index 157 Identifying the MFP Using the scannerLearning about the MFP Basic functions of the scanner Configured models Fully configured StandardLearning about the MFP Understanding the MFP control panel Callout Control panel item FunctionStatus Indicates Press these buttons to enter numbers when the LCD Learning about the MFP Callout number Button Function Cartridge FTP Button Button name Function Cancel JobsArrow buttons, see Information on touch-screen buttons Information on touch-screen buttons Using the LCD touch-screen buttonsSample screen one Flatbed Submit Scan Submit FlatbedBack Sample screen two Down arrow Other touch-screen buttons See Cancel JobsCancel Job Continue Done Features Feature Feature name Description Menus Copying Quick copyMultiple page copying Using the flatbed Copy screens and optionsCopying Copying from one size to another Copying photographs Making transparenciesCopying to letterhead Touch Photograph Making copies using media from a selected tray Setting the duplex optionCopying mixed-sized media Adjusting copy quality Setting collation optionsReducing and enlarging copies Placing the date and time at the top of each Setting paper saving optionsPlacing separator sheets between copies Touch Separator Sheets Touch Date/Time Stamp Placing an overlay message on eachCreating a custom job job build Touch Custom Job When the pages are being printed Canceling a copy jobWhile copying pages using the flatbed Copy tips Entering an e-mail address Using a shortcut numberMail Touch E-mail It Adding e-mail subject and message information Using the address bookMailing to a profile Mail Mailing color documents Click E-mail Destination SetupChanging the output file type Creating an e-mail shortcut Mail options Canceling an e-mailCreating an e-mail profile From the MFP Mail options Mail server setup Address book setup Faxing Sending a fax Using fax destination shortcuts Sending faxes from a computerFaxing Click Fax Shortcut Setup Creating shortcuts Fax options Touch Advanced Options Touch Delayed Send Changing the fax resolutionAdjusting the Darkness setting Sending a fax at a later time Canceling an outgoing fax Fax tips Fax setup Performing manual fax setupPerforming browser fax setup Click Fax Settings Click Fax Job Log or Fax Call Log Viewing a fax log FTP Entering the FTP address Click FTP Shortcut Setup FTP FTP options FTP tips Scanning to a PC or USB flash memory device Create a scan to PC profileClick Scan Profile Click Create Scan Profile Understanding scan to PC options Scanning to a PC or USB flash memory device Scanning to a USB flash memory device Scanning tipsTouch Scan to USB drive Printing Sending a job to printPrinting from a USB flash memory device Printing Canceling a job from a computer running Windows Canceling a print jobCanceling a job from the MFP control panel Canceling a job from the taskbar Canceling a job from a Macintosh computer Printing the menu settingsPrinting a network setup Printing a font sample list Printing a directory list Printing confidential and held jobsPrinting a confidential job Printing and deleting held jobs Entering a personal identification number PIN Repeat Print Mac OS Select File Æ Page Setup Printing on specialty mediaSelect File Æ Print Loading standard or optional 500-sheet trays Printing Printing Setting the Paper Type and Paper Size Touch Paper Menu Touch Paper SizeTouch Paper Type Loading the multipurpose feeder Printing Printing Loading the 2000-sheet dual input trays Loading the 2000-sheet high capacity feeder Printing Setting up trays with different orientations Press Exit Config MenuChanging the Custom Type Name Click Configuration Click Paper Menu Click Custom Names Linking trays Identifying and linking output bins Output bin Each bin accommodates Illustration of output bin Supported print media Size DimensionsUnderstanding paper and specialty media 8 guidelines Indicates support Understanding paper and specialty media guidelines Media sizes supported in the finisher Bin Size Standard Offset Staple Punch Feed characteristics by print media size Print media types Paper Card stock- maximum Transparencies Labels4 Integrated forms Envelopes2 Labels PaperMaximum Upper limit1 Paper Paper characteristicsSelecting print media Paper Transparencies Envelopes Labels Card stock Unacceptable paper Selecting paper Media source or process Print side Top Selecting preprinted forms and letterheadPrinting on letterhead Single-sided printing Transparencies EnvelopesSelecting transparencies Labels Storing print media Avoiding jamsCard stock Avoiding jams Installing options Prescribe Accessing the MFP system board Installing options Firmware card Installing a printer memory card Installing a flash memory or firmware card Installing an option card Replacing the access panel Maintaining the MFP Storing supplies Mail Ordering supplies Maintenance kitConserving supplies Ordering a toner cartridge or photoconductor Ordering staple cartridges Machine voltage Part numbers Cleaning the flatbed and backing material Clearing jams Identifying jamsCopy Fax Mail Access doors and trays Clearing jams 250 Jam Understanding jam numbersClearing jams Jam What to do 24x Jams Touch Continue Clearing the 2000-sheet high capacity feeder Tray 105 106 Jams 203 Jam 109 230 Jam 111 112 231 Jam 114 Clearing Area B 116 117 Clearing Area C 119 Clearing Area F Clearing jams Clearing Area G Clearing Area H Clearing staple jams 289 Jam 123 Clearing ADF Jams 290, 291, 292, and 294 Jams 293 Jam Restoring factory default settings Administrative supportAdjusting control panel brightness Touch Settings Touch General Settings Configuring the MFP Adjusting screen timeoutAdjusting Power Saver Setting Password Protect for the menus Restricting Function Access Preventing access to the menus from the control panelDisabling the Driver to Fax menu item Unlocking the MFP using the Device Lockout PIN Setting a password before printing received faxesLocking the MFP using the Device Lockout PIN Select Always On for Held Fax Mode Setting security using the Embedded Web Server EWS Using the secure EWSSetting the Advanced Password Supporting IPSec Internet Protocol Security Disabling SNMPv1 and SNMPv2 Click 802.1x Authentication Using 802.1x AuthenticationClick TCP/IP Port Access Disabling ports and protocols Touch Exit Config Menu to exit Confidential Print SetupClick Confidential Print Setup Encrypting the hard disk Hard disk wiping Using the restricted server list function Understanding MFP messages TroubleshootingSymptom Cause Solution Online technical support Checking an unresponsive MFP Solving printing problems TroubleshootingDevices, see Printing from a USB flash memory device 138 Solving copy quality problems Solving scan quality problemsSymptom Solution See Solving 2000-sheet drawer problems Solving fax quality problemsSolving option problems Option Action Solving 2000-sheet drawer problems Problem Solution Solving paper feed problems See the Card Stock & Label Guide available on our Printing the print defects guide Print quality troubleshootingTouch Print Quality Pages Touch Exit Configuration Menu Printing the print quality test pages Solving print quality problems Problem ActionSpecialty media guidelines for more details 145 146 Menu selection Purpose Values† Driver option Purpose Values† Conventions Electronic emission notices Part India emissions notice Industry Canada compliance statement 150 Radio interference notice Part 152 Other telecommunications notices South Africa telecommunications notice Using this product in GermanyUsing this product in Switzerland Noise emission levels Meter average sound Pressure, dBA Laser advisory label Laser notice Index Index 159 160 161