Diagnostics and Troubleshooting

Table 8-3. Major Alarms (2 of 2)

Failure Type

Action

Ethernet port 1. Check cable connections to the DSLAM.

failure

± If cables are terminated properly, go to Step 2.

 

±If cables are not terminated properly, terminate them correctly.

2.Check cable connections to the Hub or Ethernet switch.

±If cables are terminated properly, go to Step 3.

±If cables are not terminated properly, terminate them correctly.

3.Check the Activity/Status LED at the Ethernet Hub or Switch.

±If Activity/Status LED does not indicate a problem, go to Step 4.

±If Activity/Status LED indicates a problem, take appropriate action.

4.Disconnect the Ethernet cable and replace it with a working cable from a spare port on the Hub.

±If the replacement cable works, the original is bad and should be permanently replaced.

±If the replacement cable does not work, reconnect the original cable and go to Step 5.

5.Move the DSL card and cable to another (spare) slot.

±If this solves the problem, the connector or interface panel connections for the original slot are bad. Schedule maintenance for the chassis and try to use the spare slot temporarily.

±If this does not solve the problem, the DSL card is probably bad and should be replaced.

DSL port

1. Check the Selftest Results display by following the menu sequence:

failure

Diagnostics Selftest.

 

2. Do another Selftest (Reset) and check results.

 

± If the results are normal, the problem was transient. Log the

 

results.

 

± If the results are the same as the first selftest, the card should be

 

replaced. If only one port on a DSL card is bad, that port can be

 

disabled. You may continue to use the card until it is convenient

 

to replace it.

 

 

DSL card not

1. Check to see if the lights are out on the card.

responding

± Plug the card into an empty slot to see if it responds. If not, the

 

(LEDs on card

card is bad and needs to be replaced.

± If the card responds in a different slot, the slot connector may be

are out or MCC

is showing an

bad. Call your service representative.

alarm.)

2. Check to see if the lights are on, but not responding.

 

 

± Pull the card out and plug it in again.

 

± Reset the card from the MCC or DSL Main Menu.

 

± Go to the MCC Main Menu and clear NVRAM.

 

± Replace the card.

8000-A2-GB20-20

November 1997

8-7

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Paradyne 8540, 8546 manual Major Alarms 2 Failure Type Action, Ethernet port 1. Check cable connections to the Dslam