IP Routing Problems, No PPP Traffic | Paradyne 8540, 8546 specs

Diagnostics and Troubleshooting

IP Routing Problems

PROBLEM: Stations cannot communicate through the router.

Incorrect IP address.

Incorrect Subnet Mask

ACTION: 1. Check to see that IP addresses have been configured correctly (see Who Am I screen in Chapter 3, and Configuration → Interfaces (A-C) in Chapters 5 and 6).

2.Go to: Configuration → Interface → Control (A-C-C)and monitor the state of the system for e1a Bridge Up (forwarding).

No PPP Traffic

PROBLEM: PPP circuit is forwarding no traffic.

ACTION: 1. Verify that the DSL link is up.

2.Go to: Configuration → Interface → Control (A-C-C) and monitor the state of the system.

3.If the IP state is up and the local and peer IP addresses are displayed, IPCP is completed.

4.If the IP state is missing from the screen, check that the port has an IP address assigned.

5.If the IP state is missing from the screen, check that the port has an IP address assigned.

No Response at Start Up

PROBLEM: DSL cards do not respond at start-up after rebooting chassis.

ACTION: 1. Reset the MCC card.

2.Be sure LEDs go through the reset sequence once. Then, a second time after 15±20 seconds.

3.Reconfigure each DSL card (see Configuration → Card Status (A-A) in Chapter 6).

8000-A2-GB20-20

November 1997

8-13

Image 133

Paradyne 8540, 8546 manual IP Routing Problems, No PPP Traffic, No Response at Start Up

Contents

Hotwire Dslam for 8540 and 8546 DSL Cards Copyright 1997 Paradyne Corporation All rights reserved Contents Initial Setup Instructions DSL Card Configuration Diagnostics and Troubleshooting Static Route Warning Messages Glossary Index Document Purpose and Intended Audience About This Guide Section Description Document Summary Section Description Product-Related Documents What is the HotWire DSLAM? HotWire Dslam System Description Network Service Provider Central Office CO HotWire Dslam ComponentsCustomer Premises CP One Management Communications Controller MCC card Levels of Access FeaturesHotWire Dslam Software Functionality Monitoring the System Configuring the System Troubleshooting and Diagnostics Overview HotWire Menus and Screens Menu and Screen Formats Components of a HotWire Menu Components of a HotWire Screen HotWire 8800 MCC 8000 Keys Definition Commonly Used Navigation Keys HotWire Chassis Main Menu HotWire Menus a Hierarchical View HotWire-MCC HotWire ± MCC MenuDiagnostics Applications Ports Users ConfigurationCard Status Interfaces Physical Layer MonitoringNetwork Protocol HotWire ± DSL Menu IP Router Dhcp Relay Ports PPP Stats Card/CPE Status Operator Login Screen Reviewing the Levels of Access Position Display Description Card Selection Screen Procedure Accessing the HotWire ± MCC Menu Manually Logging Off Exiting From the SystemAutomatically Logging Off Accessing the System for the First Time Initial Setup Instructions Initial Setup Instructions Additional Setup Instructions Chassis Information Screen Whats Next?Field Input Description Port Naming Convention Configuring the HotWire Dslam For the Management Domain See Perform task Configuring MCC Cards, DSL Cards, and RTUs For each Service Domain See Perform task Server 10BT DCE Manager Router DCE ManagerMCC Card DSL Card ISP Router Service Domain Field Description Input Setting Time and Date Screen Net Assigning IP Addresses to the Backplane on the MCC Card Assigning IP Addresses to the DSL Cards on the MCC Card Select Configuration → Snmp → Communities/Traps A-F-D Select Configuration → IP Router→ StaticRoutes A-E-A Creating the Default Route Selecting a DSL Card to Configure Resetting the MCC Card Host Configuring 5446 RTU IP Host Addresses on the 8546 DSL Card Select Configuration → IP Router → StaticRoutes A-E-A Configuring a Static Route to an NMS on each DSL Card Assigning IP Addresses to the DSL Card LAN Resetting the DSL Card Configuring Static Routes to End Users on each DSL Card Configuring Dhcp Relay Agent dynamic addressing Creating Default Route or Source Route on the DSL MCC Configuration Card Status Screens MCC Card Configuration Card Status Menu Options 1 DNS Setup Configure DNSCard Info System Information Card Status Menu Options 2 Card Status Menu Options 3 Card Reset Reset SystemDownload Code Download Code and Apply Download Apply Download MCC Configuration Interfaces Screens MCC Configuration Ports Screens Reserved for Future UseInterfaces Menu Options 1 General Interfaces IP Network Interfaces Menu Options 2Base Subnet Mask ± nnn.nnn.nnn.nnn format Input Filter ± Optional Output Filter ± Optional Users Configure Account MCC Configuration Users ScreensUsers Menu Options IP Router Menu Options 1 MCC Configuration IP Router ScreensStatic Routes Martian Networks Filter Table IP Router Menu Options 2 Delete Rule ± Yes/No Go to Rule Number ± Default = IP Router Filters IP Filter ConfigurationIP Router Menu Options 3 Destination Address ± nnn.nnn.nnn.nnn format Parameters a IP Router Menu Options 4IP Address/Host Name ± nnn.nnn.nnn.nnn format Delete Entry Delete ARP Entry C Snmp Menu Options 1 MCC Configuration Snmp ScreensSecurity Snmp Security Logical Entities Snmp Logical Entities Communities/Traps Snmp Communities/Traps Snmp Menu Options 2 DSL Options MCC DSL Cards Screen DSL Configuration Card Status Screens DSL Card Configuration Card Status Options 1 Card Status Options 2 Card Status Options 3 Card Status Menu Options 4 Ports Options 1 DSL Configuration Ports ScreensEthernet Port DSL Ports DSL Parameters Ports Options 2 Interfaces Options 1 DSL Configuration Interfaces Screens Interfaces Options 2 Interfaces Options 3 Echo Policy Default =Negotiate Options Link Options Users Options DSL Configuration Users Screens IP Router Options 1 DSL Configuration IP Router Screens IP Router Options 2 Delete Rule ± Yes/No Go to Next Rule ± Yes/No IP Router Options 3 Delete ARP Entry Delete ARP EntryC IP Router Options 4 Snmp Options 1 DSL Configuration Snmp Screens Snmp Options 2 DSL Configuration Dhcp Relay Screens Domain Names Dhcp Relay OptionsServers 1±8 and Servers 9±16 B or C Servers 1±8 B RTU Information DSL Configuration RTU ScreensRTU Information MCC Monitoring Menu Tree Monitoring the HotWire Dslam MCC Monitoring Card Status Screens Login HistoryCard Info General Card Information Physical Layer Options 1 MCC Monitoring Physical Layer ScreensSyslog Active List Active Ports List Ether Statistics Ethernet Statistics Physical Layer Options 2Hdlc Bus Stats Hdlc Bus Statistics Interfaces Options MCC Monitoring Interfaces ScreensActive List Active Interfaces List Status Interface Status Network Protocol Options 1 MCC Network Protocol ScreensSocket Statistics UDP Statistics Network Protocol Options 2 TCP Data Stats TCP Statistics Network Protocol Options 3 TCP Connection Statistics Network Protocol Options 4IP Statistics Icmp Statistics Icmp Packet Statistics Network Protocol Options 5Snmp Statistics Network Protocol Options 6 Snmp Authentication StatisticsHdlc Stats Hdlc Statistics Routing Table MCC IP Router ScreensRouting Table Screen ARP Table Routing Information Window DSL Monitoring Card Status Screens DSL Monitoring Menu Tree Card Status Options DSL Monitoring Physical Layer Screens Physical Layer Options 2 Physical Layer Options 3 DSL Link Perf DSL Link Performance Summary Physical Layer Options 4DSL Perf Stats DSL Performance Stats Physical Layer Options 5 DSL Error StatsDSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens DSL Network Protocol Screens Network Protocol Options 2 TCP Data Stats TCP Data Statistics Network Protocol Options 4 Network Protocol Options 5 Hdlc Statistics Hdlc Statistics PPP Stats General H a Network Protocol Options 7LCP Stats PPP H B Ipcp General Stats PPP H C 10. IP Router Options 1 DSL IP Router Screens Routing Table Routing Information Window 10. IP Router Options 2 10. IP Router Options 3 11. RTU Information Applications Screens Diagnostics and Troubleshooting Ping MCC and DSL Applications OptionsTraceRoute Telnet MCC Card only Diagnostic Screens Alarms Card Alarms Diagnostics OptionsSelftest Packet Echo Test Model # M R D U X X Troubleshooting Major Alarms 1 Failure Type Action Checking Alarms Ethernet port 1. Check cable connections to the Dslam Major Alarms 2 Failure Type Action Margin Minor Alarms 1 Failure Type ActionThreshold Failure Type Action Error RateLink Down Network Problems Excessive Collisions Slow Performance Filters Not Working No Snmp Connection Established No PPP Traffic IP Routing ProblemsNo Response at Start Up Large Number of Traps System Does Not Recognize New DSL CardsCannot Communicate with Interface Unexpected Subnet Data Cannot Upload Configurations to a Unix ServerCannot Communicate with 5446 RTU from MCC Card MCC User Accounts For Telnet Terminal Access to MCC Card DSL User Accounts Reboot Card MCC Reboot Card DSL Setting Up Snmp Features Checklist for Setting Up Snmp FeaturesMCC Snmp Community Strings and Authentication Failure Trap Management System Source Validation for MCC Enable DSL Port Traps DSL Snmp Community Strings and Authentication Failure TrapEnable/Disable Endpoint Security to 5446 RTU Management System Source Validation for DSL cards Download Code Download Code and ApplyScenario One Fully Operational System Scenario Two Download Only System Apply Download Navigation Keys Event Trap Class Comment Traps Traps Traps MCC card sends the following traps Standard Traps RTU Related TrapsEnterprise-Specific Traps Accessing 5446 RTU MIBs RTU SetupRTU Overview Network Management Systems IP Injection Tool IP Injection MIB OID MIB Browser Techniques Using the null entry IP and Device MIBs Supported RTU IP Configuration Table ± Mask Additional pdn-common MIBs Supported Message Meaning Static Route Warning Messages Glossary Ethernet Address EthernetFilter Gateway address MCC Card MarginMultiplex Packet Routing Table RouterS1b S1c Numbers Index IN-2 IN-3