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Paradyne 8540, 8546 manual Cannot Upload Configurations to a Unix Server, Unexpected Subnet Data

Models: 8540 8546

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Diagnostics and Troubleshooting

Cannot Upload Configurations to a Unix Server

PROBLEM: TFTP server denies write permission (Message is ªTFTP recv failureº).

ACTION: 1. Before uploading configurations, create a dummy file and

give it global Read-Write permissions.

2.Configure TFTP host to have Write permissions is specified directory.

Unexpected Subnet Data

PROBLEM: Proxy ARP not properly set for HotWire 5446 RTU.

ACTION: 1. Reconfigure DSL cards affected.

2.Set Proxy ARP only for HotWire 5446 RTU, not entire subnet.

3.Using structured subnetting, verify proper subnetting was utilized.

Cannot Communicate with 5446 RTU from MCC Card

PROBLEM: Error in setting peer address on s1b.

ACTION: 1. Set peer host address to 0., for example, where MCC's s1b address is 198.152.180.10 and local subnet is ª180º, peer address must be set to 198.152.180.0.

8000-A2-GB20-20

November 1997

8-15

Image 135

Paradyne 8540, 8546 manual Cannot Upload Configurations to a Unix Server, Unexpected Subnet Data

Contents

Hotwire Dslam for 8540 and 8546 DSL Cards Copyright 1997 Paradyne Corporation All rights reserved Contents Initial Setup Instructions DSL Card Configuration Diagnostics and Troubleshooting Static Route Warning Messages Glossary Index Document Purpose and Intended Audience About This Guide Section Description Document Summary Section Description Product-Related Documents What is the HotWire DSLAM? HotWire Dslam System Description HotWire Dslam Components Network Service Provider Central Office COCustomer Premises CP One Management Communications Controller MCC card Features Levels of AccessHotWire Dslam Software Functionality Monitoring the System Configuring the System Troubleshooting and Diagnostics Overview HotWire Menus and Screens Menu and Screen Formats Components of a HotWire Menu Components of a HotWire Screen HotWire 8800 MCC 8000 Keys Definition Commonly Used Navigation Keys HotWire Chassis Main Menu HotWire Menus a Hierarchical View Applications HotWire ± MCC MenuHotWire-MCC Diagnostics Interfaces ConfigurationPorts Users Card Status Monitoring Physical LayerNetwork Protocol HotWire ± DSL Menu IP Router Dhcp Relay Ports PPP Stats Card/CPE Status Operator Login Screen Reviewing the Levels of Access Position Display Description Card Selection Screen Procedure Accessing the HotWire ± MCC Menu Exiting From the System Manually Logging OffAutomatically Logging Off Accessing the System for the First Time Initial Setup Instructions Initial Setup Instructions Additional Setup Instructions Whats Next? Chassis Information ScreenField Input Description Port Naming Convention Configuring the HotWire Dslam For the Management Domain See Perform task Configuring MCC Cards, DSL Cards, and RTUs For each Service Domain See Perform task DSL Card DCE ManagerServer 10BT DCE Manager Router MCC Card ISP Router Service Domain Field Description Input Setting Time and Date Screen Net Assigning IP Addresses to the Backplane on the MCC Card Assigning IP Addresses to the DSL Cards on the MCC Card Select Configuration → Snmp → Communities/Traps A-F-D Select Configuration → IP Router→ StaticRoutes A-E-A Creating the Default Route Selecting a DSL Card to Configure Resetting the MCC Card Host Configuring 5446 RTU IP Host Addresses on the 8546 DSL Card Select Configuration → IP Router → StaticRoutes A-E-A Configuring a Static Route to an NMS on each DSL Card Assigning IP Addresses to the DSL Card LAN Resetting the DSL Card Configuring Static Routes to End Users on each DSL Card Configuring Dhcp Relay Agent dynamic addressing Creating Default Route or Source Route on the DSL MCC Configuration Card Status Screens MCC Card Configuration DNS Setup Configure DNS Card Status Menu Options 1Card Info System Information Card Status Menu Options 2 Apply Download Card Reset Reset SystemCard Status Menu Options 3 Download Code Download Code and Apply Download General Interfaces MCC Configuration Ports Screens Reserved for Future UseMCC Configuration Interfaces Screens Interfaces Menu Options 1 Input Filter ± Optional Output Filter ± Optional Interfaces Menu Options 2IP Network Base Subnet Mask ± nnn.nnn.nnn.nnn format MCC Configuration Users Screens Users Configure AccountUsers Menu Options Martian Networks MCC Configuration IP Router ScreensIP Router Menu Options 1 Static Routes Filter Table IP Router Menu Options 2 Destination Address ± nnn.nnn.nnn.nnn format IP Router Filters IP Filter ConfigurationDelete Rule ± Yes/No Go to Rule Number ± Default = IP Router Menu Options 3 Delete Entry Delete ARP Entry C IP Router Menu Options 4Parameters a IP Address/Host Name ± nnn.nnn.nnn.nnn format Logical Entities Snmp Logical Entities MCC Configuration Snmp ScreensSnmp Menu Options 1 Security Snmp Security Communities/Traps Snmp Communities/Traps Snmp Menu Options 2 DSL Options MCC DSL Cards Screen DSL Configuration Card Status Screens DSL Card Configuration Card Status Options 1 Card Status Options 2 Card Status Options 3 Card Status Menu Options 4 DSL Ports DSL Parameters DSL Configuration Ports ScreensPorts Options 1 Ethernet Port Ports Options 2 Interfaces Options 1 DSL Configuration Interfaces Screens Interfaces Options 2 Link Options Echo Policy Default =Interfaces Options 3 Negotiate Options Users Options DSL Configuration Users Screens IP Router Options 1 DSL Configuration IP Router Screens IP Router Options 2 Delete Rule ± Yes/No Go to Next Rule ± Yes/No IP Router Options 3 Delete ARP Entry Delete ARP EntryC IP Router Options 4 Snmp Options 1 DSL Configuration Snmp Screens Snmp Options 2 DSL Configuration Dhcp Relay Screens Servers 1±8 B Dhcp Relay OptionsDomain Names Servers 1±8 and Servers 9±16 B or C DSL Configuration RTU Screens RTU InformationRTU Information MCC Monitoring Menu Tree Monitoring the HotWire Dslam Login History MCC Monitoring Card Status ScreensCard Info General Card Information Active List Active Ports List MCC Monitoring Physical Layer ScreensPhysical Layer Options 1 Syslog Physical Layer Options 2 Ether Statistics Ethernet StatisticsHdlc Bus Stats Hdlc Bus Statistics Status Interface Status MCC Monitoring Interfaces ScreensInterfaces Options Active List Active Interfaces List MCC Network Protocol Screens Network Protocol Options 1Socket Statistics UDP Statistics Network Protocol Options 2 TCP Data Stats TCP Statistics Network Protocol Options 3 Network Protocol Options 4 TCP Connection StatisticsIP Statistics Network Protocol Options 5 Icmp Statistics Icmp Packet StatisticsSnmp Statistics Snmp Authentication Statistics Network Protocol Options 6Hdlc Stats Hdlc Statistics MCC IP Router Screens Routing TableRouting Table Screen ARP Table Routing Information Window DSL Monitoring Card Status Screens DSL Monitoring Menu Tree Card Status Options DSL Monitoring Physical Layer Screens Physical Layer Options 2 Physical Layer Options 3 Physical Layer Options 4 DSL Link Perf DSL Link Performance SummaryDSL Perf Stats DSL Performance Stats DSL Error Stats Physical Layer Options 5DSL Xmit Status DSL Transmit Stats DSL Monitoring Interfaces Screens DSL Network Protocol Screens Network Protocol Options 2 TCP Data Stats TCP Data Statistics Network Protocol Options 4 Network Protocol Options 5 Hdlc Statistics Hdlc Statistics Ipcp General Stats PPP H C Network Protocol Options 7PPP Stats General H a LCP Stats PPP H B 10. IP Router Options 1 DSL IP Router Screens Routing Table Routing Information Window 10. IP Router Options 2 10. IP Router Options 3 11. RTU Information Applications Screens Diagnostics and Troubleshooting Telnet MCC Card only Applications OptionsPing MCC and DSL TraceRoute Diagnostic Screens Packet Echo Test Diagnostics OptionsAlarms Card Alarms Selftest Model # M R D U X X Troubleshooting Major Alarms 1 Failure Type Action Checking Alarms Ethernet port 1. Check cable connections to the Dslam Major Alarms 2 Failure Type Action Minor Alarms 1 Failure Type Action MarginThreshold Error Rate Failure Type ActionLink Down Network Problems Excessive Collisions Slow Performance Filters Not Working No Snmp Connection Established IP Routing Problems No PPP TrafficNo Response at Start Up System Does Not Recognize New DSL Cards Large Number of TrapsCannot Communicate with Interface Cannot Upload Configurations to a Unix Server Unexpected Subnet DataCannot Communicate with 5446 RTU from MCC Card MCC User Accounts For Telnet Terminal Access to MCC Card DSL User Accounts Reboot Card MCC Reboot Card DSL Management System Source Validation for MCC Checklist for Setting Up Snmp FeaturesSetting Up Snmp Features MCC Snmp Community Strings and Authentication Failure Trap Management System Source Validation for DSL cards DSL Snmp Community Strings and Authentication Failure TrapEnable DSL Port Traps Enable/Disable Endpoint Security to 5446 RTU Download Code and Apply Download CodeScenario One Fully Operational System Scenario Two Download Only System Apply Download Navigation Keys Event Trap Class Comment Traps Traps Traps MCC card sends the following traps RTU Related Traps Standard TrapsEnterprise-Specific Traps RTU Setup Accessing 5446 RTU MIBsRTU Overview Network Management Systems IP Injection Tool IP Injection MIB OID MIB Browser Techniques Using the null entry IP and Device MIBs Supported RTU IP Configuration Table ± Mask Additional pdn-common MIBs Supported Message Meaning Static Route Warning Messages Glossary Gateway address EthernetEthernet Address Filter Packet MarginMCC Card Multiplex S1c RouterRouting Table S1b Numbers Index IN-2 IN-3