DM500™ and DM550™ Digital Mailing System Operating Guide
Envelope Feeding Problems
Description | Possible Causes |
| Solution |
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Envelope(s) getting |
| To clear a jam in the feed deck : | |
jammed |
| (continued) | |
(continued) |
| 5. | Depending oh how badly the envelope is |
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| damaged, you may need to replace it. |
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| 6. | Make sure the feed deck is clear and the |
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| jam release levers are down. |
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| 7. | To continue processing mail, close the |
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| cover and select Start to continue from |
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| the display. |
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| To clear a jam in the transport deck: | |
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| 1. | Pull out on the transport release knob. |
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| 2. | Remove the envelope. |
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| 3. | If the jam occurred before the system |
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| applied postage to the envelope, the |
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| system will now print the postage on |
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| a tape. Apply the postage tape to the |
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| envelope. |
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| 4. | Push the transport deck back up until it |
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| snaps into position. |
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| 5. | Make sure the transport deck is level |
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| with the feed deck. |
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| 6. | Run a test pattern to make sure the |
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| printhead is not damaged. Refer to Print- |
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| ing a Test Pattern in Chapter 9 in this |
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| guide. |
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Transport Deck
Transport Release
Knob
SV60890 Rev. G |
