Powerware 650825 kVA operation manual ENotify Service Features, Installing eNotify Service

COMMUNICATION

LAN and telephone drops for use with X−Slot connectivity cards must be provided by facility planners or the customer.

For installation and setup of an X−Slot card, contact an Eaton service representative (see page 1−8). Refer to the manual supplied with the X−Slot card for user instructions.

ConnectUPS−X Web/SNMP Card

Modbus Card

Modem Card

Powerware Hot Sync CAN Bridge Card

Relay Interface Card

Industrial Relay Card

Power Xpert Gateway Card

Figure 8-1. Optional X−Slot Cards

8.2eNotify Service

The Powerware 9395 UPS supports Eaton’s eNotify Service. eNotify Service is included at no charge during the first year of operation (warranty period), and also with the purchase of an Eaton PowerTrust Support Agreement after the initial warranty expires. eNotify and support agreement availability or specific features may vary by market; for more information, refer to: www.powerware.com/enotify/.

8.2.1eNotify Service Features

The eNotify Service provides proactive monitoring and a monthly report detailing the ongoing health of your Powerware 9395 UPS:

SProactive monitoring, called Anomaly Detection, automatically analyzes the status of the Powerware 9395 UPS on a daily basis. All data gathered from the unit, current and historical, is analyzed at the Customer Reliability Center (CRC) for trending issues. A set of factors, or rules, compared against your UPS’s data can indicate a potential impending failure and trigger an appropriate anomaly notification to a CRC Analyst. Critical events are checked for additional anomalies. Through this service, the CRC can take pre−emptive, corrective action to ensure the highest level of availability of your Powerware 9395 UPS.

SThe Customer Monitoring Report delivers information about Eaton’s analysis of your Powerware 9395 UPS on a monthly basis. Depending on the model, the report provides detailed information about voltages, loads, external factors such as temperature and humidity, the attached batteries, and system availability. All of these factors contribute to the Relative Health Index (RHI) score that allows you to compare your unit’s health relative to Eaton’s optimum Powerware UPS operating levels.

8.2.2Installing eNotify Service

A quick start guide and self−installation wizard tool are available on both the Software Suite CD included with the Powerware 9395 UPS documentation and on the Web at: www.powerware.com/enotify/. For the latest updates, installation tips, and information on connecting eNotify, visit the eNotify Web page. For installation support or questions about the eNotify Service, contact crctriagegroup@eaton.com.

8−2 EATON Powerware® 9395 UPS (650–825 kVA) Installation and Operation Manual S 164201725 Rev 2 www.powerware.com