Troubleshooting

SymptomCause and/or Corrective Actions

Some tiny white spots appear on the • Slow shutter, low lux or Super NightShot mode is activated.

LCD screen or in the viewfinder.

This is not a malfunction.

An unknown picture is displayed on • If 10 minutes elapse after you set the POWER switch to

the LCD screen or in the viewfinder.

CAMERA or DEMO MODE is set to ON in the menu settings

 

without a cassette inserted, your camcorder automatically

 

starts the demonstration.

 

c Insert a cassette and the demonstration stops.

 

You can also cancel DEMO MODE. (p. 90)

The picture is recorded in incorrect

• NIGHTSHOT is set to ON.

or unnatural colours.

c Set it to OFF. (p. 28)

Picture appears too bright, and the

• NIGHTSHOT is set to ON in a bright place.

subject does not appear on the LCD

c Set it to OFF, or use the NightShot function in a dark place.

screen or in the viewfinder.

(p. 28)

A horizontal black band appears

• Set STEADYSHOT to OFF in the menu settings (p. 85).

when shooting a TV screen or

 

computer screen.

 

 

 

In the playback mode

Symptom

Cause and/or Corrective Actions

The tape does not move when a video control button is pressed.

•The POWER switch is set to CAMERA, MEMORY or OFF (CHARGE).

c Set it to VTR (DCR-TRV620E) or PLAYER (DCR-TRV420E/ TRV520E). (p. 33)

The playback button does not work.

• The tape has run out.

 

 

c Rewind the tape. (p. 33)

There are horizontal lines on the

• The video head may be dirty.

picture or the playback picture is not

c Clean the heads using the Sony V8-25CLD cleaning cassette

clear or does not appear.

(not supplied). (p. 159)

No sound or only a low sound is

• The stereo tape is played back with HiFi SOUND set to 2 in the

heard when playing back a tape.

menu settings.

 

 

c Set it to STEREO. (p. 85)

 

• The volume is turned to minimum.

 

c Open the LCD panel and press VOLUME +. (p. 33)

 

• AUDIO MIX is set to ST2 side in the menu settings.

 

c Adjust AUDIO MIX. (p. 85)

The date search does not work

• The tape has a blank portion in the recorded portion

correctly.

(p. 69)

 

The picture which is recorded in the

• PB MODE is set to

 

/ in the menu settings.

 

Digital8 system is not played back.

c Set it to AUTO. (p. 85)

The tape which is recorded in the Hi8/ • Set PB MODE to / in the menu settings. (p. 85) standard 8 system is not played back

correctly.

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