
Problem |
| Suggested Solution |
|
| |
Excessive paper curl | – Paper curl may be a result of: | |
| – The mass of toner coverage on the copy - the greater the | |
|
| toner mass, the greater the paper curl. |
| – | The paper weight. |
| – The humidity conditions at the printer/copier. | |
| – You can sometimes minimize curl problems by flipping the paper | |
| over in the tray and making the copies again. If excessive curl is | |
| still present, use a heavier paper. | |
| – Ensure the paper matches the type defined for the Paper Tray. | |
| – Attempt to minimize the amount of toner on the copy paper by | |
| selecting the Photo feature as the Original Type and /or the | |
| lighter and/or less contrast image quality options. | |
| – When the Finisher is present the Center Output Tray can hold up | |
| to 200 sheets of 24 lb. (90 gsm) paper. Empty the output tray | |
| when output approaches this limit to ensure continuous | |
| production. | |
| – The Center Output Tray has a capacity of 400 sheets of 24 lb. (90 | |
| gsm) paper. Remove the output when it approaches this limit to | |
| ensure continuous production. | |
| – Copying high density background areas or documents with | |
| alternating high and low density areas results in more curl. | |
| Attempt to reduce the amount of curl by adjusting the copy quality | |
| controls to reduce the amount of toner on the copies. | |
| – Place the printer/copier and paper in a room with air conditioning | |
| and low humidity to minimize the moisture in the environment. | |
| – Attempt to copy on thicker paper or on paper stock that is less | |
| sensitive to moisture. | |
|
| |
Wrinkled Copies or Prints | – The following factors increase the likelihood of this problem: | |
| – Lighter weight papers (i.e. 24 lb./90 gsm or lighter) | |
| – Larger papers (i.e. 11 x 17 inch / A3) | |
| – Short Grain 11 x 17 inch / A3 papers | |
| – Old (not freshly opened) paper | |
| – | Humid environment |
| – 2 Sided / Duplex copying or printing | |
| – To eliminate / minimize this problem: | |
| – Use fresh paper from a newly opened ream | |
| – Use Long Grain 11 x 17 inch / A3 paper | |
| – Use a heavier weight paper | |
| – If the problem persists, contact your Xerox Customer Support | |
| Center. | |
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Xerox DocuColor 3535 Printer/Copier | 7 – 15 |