Resolving Hardware Problems
Toner Cartridge
| Problem | Suggested Solution | |
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– | Operator mistakenly | – Reinstall the toner cartridge using the following procedure: | |
| removed the wrong | NOTE:The following procedure may result in dry ink spillage on | |
| toner cartridge and | ||
| the floor. To protect the floor, put a disposable covering or drop | ||
| wishes to reinsert it. | ||
| cloth beneath and in front of the printer/copier. | ||
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– | Operator cannot | – Reinstall the used and partially full toner cartridge by | |
pushing in the cartridge until it is fully seated against the | |||
| reinstate a partially full | ||
| rear stop. | ||
| toner cartridge after it | ||
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| has been removed. |
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NOTE:Inform the Xerox service representative at the next service call about the above action since he or she may need to clean up the dry ink on internal printer/copier components.
Xerox DocuColor 3535 Printer/Copier | 7– 11 |
